Lively Kids Review

Having followed this store for several years now, I am pleased with how Erin, the new owner, has made the store feel like a warm and welcoming must-visit while strolling around Newburyport. While I don't have children of my own, I choose Newburyport as my go-to when I need gifts for all the kiddos in my life. And it's even more exciting to swing by the store to get the chance to see Erin's little one! I live in NYC and call the store to have gifts sent to me, so I'm even more excited now that they're online!! And Erin was super helpful the last time I visited: I picked up a t-shirt for a four year old's birthday party and came back to NYC. Unfortunately, the t-shirt didn't fit!! Erin was super accommodating and allowed me to send back the shirt so that she could send a size up. Talk about service! Stop by Lively Kids if you're looking for something for the kids in your life -- not only are you supporting a small business in a wonderful community and getting a more custom experience than the typical "Amazon order", but you're also likely to meet the family you're directly supporting! So cool. So cute. Love it all.

I was greatly disappointed with my experience at Lively Kids. I would have loved to give a better review of this shop, but unfortunately I cannot.

Just recently I was encouraged by a sales member to purchase an item that I was hesitant about to begin with. I felt pressured and was unsure that the product would be appropriate for what my son needed but was reassured by her that the product she was selling me would be a good fit. However, they had nothing else in the store that better fit the description of what I was looking for and now I can't help but feel a bit tricked. Lesson learned.

When I tried to return the item I was expecting no problem, as it was very clear that the sales member had assured me that the product would be sufficient and it wasn't. However, all I received was a suggestion to try to contact the product's company to see what they could do. in other words, a "we can't help you." I was not told that there was a no refund or no return policy at the time I purchased the item.

Again, I'm disappointed and sad to write this review but felt it was important to share.

My girlfriend, and I enjoyed our visit to this small unique store on our way back from breakfast. At first we assumed this store was geared torwards infants and younger children, however; after inquiring with the owner we were informed that their is actually a downstairs floor with sizes for older children as well. The store has a cool casual/comfy urban feel to it. Classic rock t-shirts, graphic trendy designs and super sweet, soft, and unusual stuffed animals, toys, accessories and footwear. The business name is very appropriate. Will definitely be back!

We love the new owner!! My wife and I swing through this store weekly for all the needs for our 16m. Friendly staff, great selection.

I always have a great experience when I shop at Lively Kids! I frequently come here for baby shower gifts and always find the cutest things. The customer service is always excellent. I would highly recommend!

This is my favorite children s store! We go there for everything my daughter needs, and more. The women who work there are amazing and love my little one! They have the cutest and most unique clothing!
Infants through teens!

The employees at this store are so welcoming and helpful. They carry a great selection of super cute products and are always willing to help you find what you are looking for!

Amazing selection. So important to support small businesses right now and couldn t be happier with the customer service from the owner!!!

This store has a wonderful collection of baby and kids clothing. It is the perfect place to shop local for a baby gift or something for your own little one. We love the owner and have found her to be very helpful with sizing knowing that different brands run small or large. They also have a wide selection of the best baby/toddler shoes and it is nice to be able to try these on in person. Don't miss this place if you are visiting from out of town.

Cute little shop located right downtown. I have shopped here on several occasions and have always had great experiences. The staff is friendly and helpful without being pushy. Best place to find cute, unique clothes that you wont find in your standard childrens store!

Lively Kids is such a phenomenal store! I have shopped for my son here and bought gifts for other new babies and have had great luck finding unique, high quality clothes and toys that you can t find other places. The team gives great recommendations and they always have cute new things in the store.

Erin is the "new" owner, very sneaky yaks person, she has a manipulative sales tactics to get you buy stuff you don't need, and when you need to contact the store she's gone under the water, never picks up the phone or returns messages.

LOVE this store so much!! It carries such adorable things and the website is great :)

this store is adorable. the set up and the staff are really lovely and sweet. prices are a bit high but make sense for the product and area. the young woman that helped me today was seriously so great.