Very good at asking for a good 20 at the entrance to the parking lot, with 1000 zealous parking attendants, only to collect them at the end of the concerts and leave everything in absolute chaos. 2 hours to get out of the car park and NO ONE to coordinate everything. Shame on you.
I was asked by these "gentlemen" to contact them by email to "better understand what happened" since the tone of my review "surprised" them, although I have written and explained the situation countless times.
I still wanted to try to contact them, again returning to explain the whole history of the non-refunded tickets, but as I wanted to prove to my email have never even responded.
This is just to make it clear that their answer and request for clarification was just a mockery (in fact you have made fun of yourself) and a way to get good on the internet and to demonstrate what you do not have: SERIOUS 'and ATTENTION to the customer.
One word: be ashamed.
Event organizer in Padua. Point out the fact that for the concert of Laura Pausini I took the tickets in the numbered tribune then side spending a high figure thinking of seeing it well compared to other places that had remained at the time of purchase and I find myself hurdled to the speakers and then unable to enjoy a concert worthy of a singer like Laura Pausini. Not to mention the fact that with people still inside the building at the exit stage already to dismount the stage. They could wait. Bad organization. A note: at the entrance make me remove the cap from the bottles and as if you take it at the bar (prices of drinks out of the ordinary) and then there is the clerk who passes during the concert selling them normally with the cap
The site is very active for sale, but for after-sales support they are not minimally equipped.
The return seems to be a chimera: here is my case:
Purchased a ticket in October 2017, concert canceled in November.
Reimbursement requested, both by email and by phone, and to date (18/01/2018) I have not seen what is due, I can contact them.
A close-knit team of professionals that organize spectacular events
seem impossible to achieve. Well done!
Bad organization of the 2 cellos concert in Padua.
Moving the location, disorganized parking, ridiculous security ...
Paid the seat in the third row and then sitting in the twentieth ... Not to mention the total block of cars at the exit ...
I believe I have never had the same experience!
The only ones who charge the presale even on the tickets you buy one hour before the event directly on site. A fraud! The online shopping site does not accept payments with certain credit cards. I asked for information via email but after days no answer. I call the call center for the first time, and they ask me to call in the morning, I call in the morning, and despite the fact that the offices close at 13, at 12:30, there is already the secretariat. Incompetent!
Money stolen !!!!
Endless queue .... Parking lot .... detour to .... where you want ... too bad it took about half an hour on foot to get to the concert.
Santana playing the best songs at the beginning of the concert ... lost them all.
I got to sit down at 10.30pm and the concert started at 9.15pm !!!
He hasn't even done an encore ....
I thank the whole group of zedlives ... I am disabled and I often go to their events ... I have fun and share a good time with my family. Only suggestion more comfortable chairs !!! Well done keep it up.
a small bag of chips (5 euros), plus a packet of candies (2.5 euros), plus a small bottle of water that was hot (2 euros). Total: Euro 9.5 ... But you want to go?
so many years that I go to concerts ... never seen so bad! Paying expensive parking, the tokens made to cheat people ... the lights on with three songs to go. Compliments
I am amazed in negative by the rigidity of the regulation of this organizing company.
I state that I am mistakenly bought online tickets for the musical "Love and change the world" that will be staged at the Gran Teatro Morato on Friday 19.10 instead of Saturday 20.10 both at 21.30. After checking on the website that is in the same sector still available places on 20.10 I called and tried to ask the customer care if there was the possibility to change our tickets (5 tickets from 59.00 one including the presale ... so I would say an important figure !!). The rigidity of the negative response, which leaves no room for any possibility of meeting an error committed by the client, has left me stunned. I can understand that there are already paid SIAE rights, but I can hardly believe that I can not propose any solution for moving tickets, especially since there are plenty of free seats!
I had trouble buying tickets for a concert. I called twice and they never answered. I sent two emails and they answered me after 8 days. Meanwhile there were no more tickets available.
Sting concert in Padua 112 euros in a place where nothing could be seen, maxi screens too small with shots almost only on Stng.
I bought 2 tickets ... and I made a mistake ... I immediately contacted Zed and they dictated that it is not possible to change the place ... that place I wanted was free ... at the end I go to concert with moa wife but with separate places ...
On the ticket there are scri and that posssipos change the place ....
In April I bought tickets for a concert that should have been held in June, then canceled the same day. The repayment times were only 20 days, of the series: you have suffered a damage and THEY impose you without notice the time to get back YOUR money, does it seem possible that this is legal? I do not think so. I contacted the customer service several times to ask if they could give me back the money even though the 20 days have passed, but they prefer to hold back 119 rather than show respect and attention to customers who had not received adequate information.
Well done, keep it up that you will go far ... to make money instead of the shows with these mezzucci. Sooner or later this way of acting I hope that it will turn against you, because those who make the appearance.
Shows organized with great care and professionalism! The idea of the personal assistant in the room is really TOP!
