The only ones who charge the presale even on the t...

The only ones who charge the presale even on the tickets you buy one hour before the event directly on site. A fraud! The online shopping site does not accept payments with certain credit cards. I asked for information via email but after days no answer. I call the call center for the first time, and they ask me to call in the morning, I call in the morning, and despite the fact that the offices close at 13, at 12:30, there is already the secretariat. Incompetent!