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K
3 years ago

As a trade customer for many years i have seen Y3K...

As a trade customer for many years i have seen Y3K evolve. I deal with high end homes with complex systems and have used Y3K as a supplier for a lot of these. To be honest i've had up and downs but mainly ups and they are always helpful and efficient and friendly

Recently I did have a fairly major technical issue (i.e things not working) with a rather expensive IP camera setup and after having to pursue it i did get them to recognise the issue and THEN pull out ALL OF THE STOPS to help. For this, Y3K deserve a huge commendation.

I still continue to do business with them.

Kind regards

J
4 years ago

Poor quality products and disappointing service.

Poor quality products and disappointing service.

In the future I will just buy elsewhere as I ve no had any issues using cheaper kit and it has lasted much longer than this!
Don t waste your money paying the premium from this brand it s just not worth it when there s much better stuff for less money.

G
4 years ago

JIDEM SECURITY SERVICES LTD have been in business ...

JIDEM SECURITY SERVICES LTD have been in business with Y3K for the past 16 years in CCTV installations in Ghana-West Africa. We did installations and system integrations with a number companies and institutions including The Ghana Police Service, The Ministry Of Interior, BOST (Bulk Oil Storage & Transportation Company Ltd), to mention but few.
Their Sales Department and Technical Support have been immensely supportive and professional especially when it comes to Team Viewing over 6,000 kilometres away. Thanks Paul, Thanks Gary C and Gary P.

D
4 years ago

Purchased a i-Smart alarm with the whole works for...

Purchased a i-Smart alarm with the whole works for the keypad not to work less then 1 year. This is my 3rd keypad. I have submitted videos, followed the instructions with multiple faults. The customer service is poor, with over a week delay. Poor quality of goods.