WWS-SPIRITS - Winstar World Casino Reviews

They have bed bugs!!!! (Google is not allowing me to post photos or video) I saw the bug early am when I was just waking up. I jumped up to use the restroom and and leave. When I can back into the room area to grab my laptop there was another on the bed. I called the front desk, they transferred me to a voicemail. I called front desk again and they said they had to send security up because there is a process . Not one apology was given.

I go to the front desk to check out (I had another night). I didn t want anything but a refund. The manager would not even come out. The front desk lady Flor gave an apology once she gave my receipt. She said the Manager would come look at the video I took.

Vanessa the manager on duty had me waiting for at least 10 minutes then wouldn t even speak to me, saying there is a process.

I wait and Stephanie the housekeeping supervisor comes to speak with me. I show her the video and she says oh you have a critter on the bed I explain that that was 1 of two. She said oh I m sorry those things tend to...uhh I stare at her because uhh what?! I didn t expect a offer for a free room or gaming credits because I won t be because but I did expect empathy. I only brought my laptop because I just wanted to quit time to study and tuck clothes and undergarments in but she didn t know that. With the amount of in/out of the hotels I know it s hard to keep the rooms bug free however I expected them to be apologetic and empathetic at the VERY LEAST!

We saw a Ringo Starr at the Global Event Center. This is the world's largest casino it was quite impressive and very nice.. we won in the casino also very nice getaway place..

Hotel was great. Slots were tight. Getting very hard to win.

I really enjoyed my first time here and I will be going again real soon...

This place is awesome. If your close by this is definitely worth a visit.

Had an amazing time. They had a ton of different slot machines that actually payed out very well. Table games were awesome! Dealers were very nice and had no problem explaining how the games work. Definitely will be back again.

Nothing like gambling in an ashtray. Ventilation is poor. They give you free drinks. Most fountains are wore out or broke and its Pepsi. Its line coca cola but not. I tried to pay with monopoly money but it didnt work. I went on a saturday night and it was like a huge shindig at the trailer park. Not a real high end clientele. Wondering if EBT cards are accepted. It's an ok casino. It's no Choctaw.

First time to visit! It is a beautiful place. I have been to Las Vegas and this one can compete with the best of them. I do wish they had a better ventilation system, I'm a nonsmoker and the smoke was strong...

This place is amazing and I love coming here, just wish I could win one time.

That's the biggest casino I have ever seen and nice to spend time with my family & friends.

It was my first time coming to the casino and I'm 50 years old but I enjoyed myself I won but and then at the end I lost but I had fun the one thing I do not like is it the employees there you stop them to ask them how do you play the game because you don't understand it my mom is illiterate so she asked one of the employees there how do you play that she didn't even know how to explain and say how you play the game so we asked the people that were sitting next to us other than that we enjoyed ourself I love the fact that everyone tries to stay there distance from others I love the fact that they have gloves on while they're giving free drinks and I love the fact that the lines are long when you go speak to somebody at the cashier's booth thank you

This is one of the best casinos in the country hands down!

For several years I have been going to Winstar along with my sister-in-law and have always enjoyed our stay and the service has always been exemplary. Unfortunately this past January my sister-in-law had a heart issue and the hotel responded immediately to her need for medical assistance. Because of the quick response of LA'Shelle Malone, Manager on duty, Kara Case, assistant front office manager and Tim Chancellor, loss prevention manager, they were able to coordinate an ambulance, find me and secure our room so we could immediately go to the hospital. When we returned the next day, having had no sleep for 24 hours the hotel graciously extended our stay for one day to give us time to sleep and notify our families. Thank you.

Easy run from home. Machines are hot.. could not play on table only 3 players at a time. Next table too far for me to walk.

Good food. Horrible experience. Very confusing. Very loud. Very very crowded. If you don't like fast paced, sensory overload places, I would strongly recommend staying far away from here.

Honestly, the machines do not pay. We have been coming here for a while and we never have walked out with winnings. We either lose or stay with the same money we came. I havent gotten promotions in so long even though I use my players card to earn points. We have gotten to other casinos in the state and we actually won. Dissapointing.

The overall experience was ok. It was a last minute excursion so that might have colored it a bit. I always have to remember about the whole smoking in casinos thing.

Was hoping for more blackjack tables but there was a line 3 deep on any given table at 11pm

PS it was NYE weekend

I usually stop by either on my way to or from Texas. I always get free play in the mail and every once in a while I will receive a free 2 day stay at the hotel but on certain days like mon thru Thurs for instance. U just pay a fee of $10 a night on your credit card which is still a great deal! They usually send birthday rewarda as well I guess depending on how often you go there. Its huge inside with lots of places to dine and its well ventilated. I love coming here!

love love love this place! Friendly people fun games to play!

Had fun some of the floor staff are mean. But overall nice place to go and relax.

We just love coming to WinStar. Everyone is so helpful.

The waitress named sylvia were very pleasant. They made what has been a difficult week end on a pleasant note. It was an overall good atmosphere.

Oklahoma taxes hurt, but overall a nice place. Hotels are clean and good service. The air in the casino is very smokey which is why I'm giving a 4 star.

We always have a great time , our rooms are always clean thank you

I went with my brother for his birthday, I enjoyed the hotel stay as well as the GREAT buffet and gaming. I happened to loss my credit card while on one of the machines on the last day and a nice person turned it in to security. One of your casino floor cleaning staff named Maria assisted me in helping me recover my card. I think this was like my third time there and yes I will return.... hopefully with my own free complimentary room, meal and play.

This is upbeat place but getting more expensive for games and no payout. Before there used to be some payout but not anymore even on the top pay there was no pay was very disappointed

I was in the high roller area I was bumped into twice and a drink spilled on me,mind you I don't drink and reaked of alcohol forcing me to end my time and drive 1hr back home praying I didn't get pulled over smelling like that...

Just a really nice place. . Lots of machines. . BUT drinks aren't free.. . They "tax" You every damn hand which is ridiculous.. They had an all day tournament at the poker room. . And that's it.. . No cash games.. No nothing .. Stupid. .

This place is so hugh, lots and lots of slots. They also have gaming tables. Many eateries from DQ to upscale dinning. Were good walking shoes if you want to see the whole place. I still haven't seen the whole place at once on a single visit. There is a concert venu as well. Good luck everybody!

It's decadence overwhelms the senses. One can barely think while inside. In other words, fun!

it was a very great time the people were very great

Tight machines, tight cards. Didn't see any winning of consequence. Squeezing every dollar. Other than that I had a great time.

Beautiful Hotel ,nice Concert venue, very nice shops and of course Casino is it of this World .

No more promotions, no hotel or food offers, thanks covid

There is ABSOLUTELY no social distancing allowed in this casino PERIOD ! Table games only have plexi glass up for dealers . People shoulder to shoulder at slots, craps, card, and roulette tables. It was way too smokey inside .

It was a very nice establishment. Great food and accommodations

Wow I had so much fun at this place.. Amazing time... Would definitely go back every chance I get...

I love my visit with my best friend. Hate there wasn't a microwave to reheat our food.

I love this casino I went quite often I get lots of free rooms free buffets so beautiful I usually. Spend the whole weekend there

Had a good time!!!! Felt very safe with all the sanitizing I saw.

Amazing food and entertainment and concerts in shows as well.

Huge casino. Lots of things to do. Rooms were a little small but clean and attractive. On a Thursday, we were told the buffet was closed and El Fenix seemed to be out of cook's. Mickey Mantles food was good but service was average.

Great place to see a concert and then try your luck in the casino

I was just told by a security guard a big white man that I can Not at all b around my ride with my baby , even if I am moving around forward and back around again, just to not lose him and still want to be by my boyfriend while he's winning to as well, with my child. I haven't done No harm and it's Not bad to be in that area because there is a hotel too we had made it a family activity. We just did not want to lose each other , once again as I clearly stated.. thanks for your time. Still a Great environment and location all in all. Like the none smoking Rio. They also don't let people with kids get the free drinks either but hope they can ease up on some things.

You win some and you lose some!Good food and cold beer!

Got a room Pool tower 30321
Puke on the floor !!!
Paid full price , I had 2 comp rooms but the said I could not use them . ?????
I come frequently and really . !!!!! They moved me to 18 th floor not much better.

Sad going down hill .
Profile me the right way . !!!!!
Grose and nasty rooms.

My husband and I have so much fun here that we usually go once a month just to get away during the week. The employees are always so courteous and make you feel welcomed we really appreciate this.

Definitely a night to Remember! Charlie Wilson concert.
The rooms were set for a Queen & King! The decor was beautiful. Made me want to go home a remodel my bathroom

I never win on slots. I did last night started with $60 left with $140 and played 4 hours! Had a great time.

Beautiful. The rv parks spaces were huge. The buffet at the casino was very good. We enjoyed the non smoking casino. It was just awesome.

There are too many slot machines but most of them cold and need to get fixed. too!!..Seems like they don't care that much about broken machines.!! Weekends too busy and not worth going really.. !! NO competition!!

I m addicted to this place. I m here once a week. Amazingly huge. The biggest out. Hotel is perfect and pool unbelievable.

Had a blast. Everyone had masks on. Was very clean and safe!! Can't wait to go back.

Great place i go there pretty regularly it's fun i always have a great time

This was my first visit to the hotel and casino. I was very happy with our accommodations. The room was very clean and air conditioning worked great!
I would love to make WinStar a regular getaway destination.

It's a very funny place, but i lost my money. Good lucky guys.

We saw Jackson Brown. The Event Ctr was great. BUT the facility needs to improve the vent system. The smoke is horrible!!!

This Casino is Huge. And it's pretty creative. The building itself is beautiful. The inside art is beautiful. You get bonus play once you start playing. There are table games & slots. Due to covid-19 they make you move to a different section so they can clean...that part was annoying. I would love to see how this place is when it's restrictions are lifted

Winstar used to be fun. Now they want you to spend $100.00 for $10.00 free dollars. At least that's what they did to me. I started going to other casinos and win A LOT more money!

Extremely clean. Wish the machines were not electronic, enjoy pulling the handle. Good food throughout, moderately priced. Way overpriced "gift shop". Overall a good day.

I hate that they closed the whole side down And make you go over to one side and then there's way too many people on that one side For there to be Social distance order in place.

Nice place for weekends. Slots winning chance is unbelievably very low but they have best poker room. Blackjack tables take 50 cents for each game, very weird!

Clean, beautiful hotel and casino. Wonderful staff and customer service. Definitely made my first experience is Oklahoma an enjoyable one!

We love stopping here on our way to Texas. If you aren't a fan of smoking, the ventilation is better than most places unless you are sitting right next to someone smoking around you. We have a few favorite machines here that we like to play and can spend all day there just playing the few.

Huge casino, nice room, lots of fun and not too far away from Fort Worth. One hour drive...Only Negative about this place is the watered down cheap drinks that cost full price. No matter how much you tip, they water your drinks down every single time. Also, they tend to not pay big winners out. Machine broke, no state gaming board to complain/mediate your issue like in Vegas....

Best place to be ! I had the best time, even when I wasn't winning ! Highly recommend it to everyone!

Family trip for fourth of July celebration. First time visiting the Casino with our little ones. Definitely kid friendly even for a holiday with events ect. The pool was their fav. Mommy's and daddys was texas hold em in their poker room which they have moved further back behind the original spot it was a quitr a bit ago. And I am a much happy poker player now that its there is breathing room why I am playing . Definitely bringing the kids back soon. They loved the 2 day get away

my room had bugs in it,,,,i don't know what kind.
I was n casino towers
i put the 3 bugs in w/star water bottle and took it down to the counter when I checked out,,did not stay the 2nd night.

The Hotel was very nice and clean. The cost per night was a little pricey, but otherwise all was good.

Omg lady bugs everywhere.Im not afraid of them but I can't sleep like this.This is unacceptable.

I went to the casino and played slots and had tons of fun. They had a cute little cafe called Le Paris too where I got some delicious treats that were a bit expensive, but that's about what I'd expect. Overall a good experience.

My favorite casino...very safe environment...love it

As always it was a wonderful experience. Had a blast and would go every day if I could.

There was to much ciggerate smoke thru the casino, no cheap buffets, free sodas and coffee but always being cleaned, so the wait was long.