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Customer service nullissime.

Customer service nullissime.
Invoice sent with the box to the recipient and impossible to personalize a message to accompany the gift

Deadline for using a 119 euros credit note, follow...

Deadline for using a 119 euros credit note, following a serious back operation followed by the death of my brother ... neither the legs nor the head to think of going on weekends .... no commercial gesture possible ???
Lost box ...

After attempting to use a wonderbox gift check num...

After attempting to use a wonderbox gift check number to book a stay, we discover that our coupon has arrived in the deadline for two days. We contacted twice the customer service who firmly opposed us to extend this credit a few days to allow us to make our reservation. No commercial gesture or possibility of appeal ... From the wonderbox we only have "wonder" box. Good for a dream!