Woburn Toyota Reviews

Kal was fantastic to work with! My wife and I both bought cars from him within an hour- he was incredibly easy to work with and we work both very satisfied with his great service. Thank you Kal!

Will harass you before they even open if they get ahold of your phone number.

Good experience at Woburn Toyota! Got in for a test drive and drove the car away same day. Great price for my Toyota RAV4 and an easy customer service experience. Thank you!

I am a client for some years have always dealt with ERNEST MEMMINGE he always gets me a great deal and very knowledgeable on vehicles he's selling have recommended many friend they are very please with woburn Toyota and ERNEST keep up the good work over there

Told to leave because I did not have an appointment.. All I needed was air for my tires.

Worst dealership I've ever been!!!
What car dealership doesn't negotiate on price? I mean not even a dollar?THEY DONT!! and the manager will say NO right to your face!
Kassin, the salesperson have no idea of what he's doing, worst salesperson ever!
And if you need to reach them by phone, forget about it!!!!

I went to this Toyota to buy a used Corolla, the service was fast from them. I was in and out within an hour and a half, the sales person Alejandra was also great! I will recommend her and Woburn Toyota to any friends and family members looking for a good deal.

17 Years ago we purchased a new 1999 Sienna from Robert Fahey at Woburn Toyota, he treated us very well, yesterday we just bought 2016 Sienna 17 years later dealing with the same sales person, we were treated with respect and fairness, it was a great experience dealing with Bob, it was quick, easy and pleasure, Bob is a very kind and friendly person, I highly recommend dealing with Robert Fahey at Woburn Toyota.

They've always serviced my car promptly and with a smile. Their waiting room area is also very modern and comfortable with a small cafe, plenty of seating, drinks, and charging stations.

Since 2003, I've been purchasing cars from Woburn Toyota. I will never go anywhere else for my cars or service. The service department has done excellent work and for a dealership, the costs I feel have always been reasonable. Couple of times I did have a complaint and it was very quickly addressed. Example, missing hub cap after a tire rotation. Woburn Toyota replaced the hub cap.

Now for purchasing a new car, Robert Fahey is the sales person for me. He does not pressure and he listens. He knows what I want and will show me exactly what I want. Purchase and the delivery of new cars has always been a lengthy process but with Woburn Toyota, they make the process easy and I am out of there quickly. I will never go anywhere else.

Mike Q was amazing! He helped my mother and I purchase a car and man was he a pleasure to work with. The last time I went there it was not a great experience but this time, he was so genuine and helpful that I will now send everyone that I know to him. #RealDeal

These people are the worst. They will lie to you on the phone just to get you in the door. The deal you see may not be the deal you get. Be aware their "fee" on top of your price is another $500. They are on a "bad deal" watch list for a number of local banks since people overpay and end up badly upside down.

Great & experienced service; suggest patience when dealing with relatively less experience people as they may not have mastered alll of the things that their great service managers have; same for sales

everything was great before today visit.. all the time my car get done for oil change less than 50. Today miracle happen same service everything same whatever they do and get charged more than 80 WTH!! Over charged!!! Not visiting again.. SORRY!

I scheduled my car for a regular service change on a weekend afternoon. I arrived 10 minutes early and was told "we are closing in 30 minutes and you need to come back another time". This place has the worst customer service and is a like circus. That was the last time I brought my car to this place. Avoid!! Don't recommend them. Go to other better places where they treat people right.

Keith Is the Best salesmen all of my friends have looked at cars here and I have looked at cars here and he is very knowledgeable about good vehicles to look at to buy. Been looking at some cars here to trade in my Chevy for. He is very helpful in the car decision process!

Had such a great experience leasing my car at Woburn Toyota. Everyone was professional and knowledgeable, especially Andy, who helped me with the whole process. Andy made sure to show me all the features of my Rav4 and patiently answered all of my questions. I would absolutely recommend anyone looking to buy or lease a Toyota go to Woburn.

Just recently bought a 2015 Tundra from here and I couldn't be happier! Barry Caine, our sales professional, is the absolute best! Kind, professional, and made my experience at Woburn Toyota one I'll never forget! When my family needs a new vehicle, I'm sending them to Barry Caine!!!!!

Bought a non Toyota vehicle from them
They greeted me with a freindly and took me seriously about buying a car (been to two other dealers and I was just ignored,like he's not going to buy a car from us.
My only complaint is that they very busy,but that's what you get when you buy from the best.

Quick, efficient, very helpful during the car purchase.

made an appt to look at a truck. showed up and salesperson was dealing with multiple customers. ended up leaving got a call from a sales manager, told him what I'd like my payments to be. Had to explain multiple times, this is what Id like payments to be and these features Id like in the vehicle. After he couldn't make a deal I got a call from the dealership and the sales manager goes "Long story short, we can't do the deal. Bye" Unprofessional and now glad I didn't end up doing business here.

CJ was very thorough and explained the entire buying and trading process. He was very helpful with helping get us into a great car at an even better price. Definitely earned our business.

I like it because people there are so kind and eficiente.
The only complain I have is the waiting,1hr and 40m,to change oil and rotate the tires is to much.

4+ hours for an oil change and a state inspection.
Very nice place to waste your time and money!

When your lease is about to expire and you need a new lease in the midst of a pandemic, Woburn Toyota is the place to go! I worked for the second time with Jamon Caswell, the finance director, and he was fantastic! He was responsive and met my every need in this transaction. I cannot speak highly enough of my experience with JC. I also worked with salesperson, Samantha Lalumiere. Sam was terrific as well. I was impressed with her ability to get the job done and her positive attitude. I had no idea what to expect given the current circumstances but all went very smoothly and I am a very happy customer!

The dealership is good but....Richard in service requires some serious retraining in customer service. Richard did not present a customer orientated attitude and seemed self serving. When he gave me back my vehicle, he did not go over anything that was done or how to use the new equipment installed.

I wish I was writing this review to tell you about the car we bought, but more importantly I am writing to tell you about the quality of service we received from Woburn Toyota. We've only put about seven miles on the car, literally just brought it home so we may not be qualified to give a full evaluation of the car. However, the people that we worked with made such an impression it would be impossible not to write about them.

First of all Earnest was all you could hope for in a salesperson. He was personable, knowledgeable and professional. I have never felt more confident in a decision of this type ever. So confident in fact that we drove away without realizing we had left an iPhone in the car we traded in.

Now this wouldn't be a big deal in most cases, but they close at 9pm and we only figured out the phone was lost at around 8:40. So, after a few panic stricken minutes that felt like hours (literally can live without our phones) and a pretty tense call to Woburn Toyota, I was racing back to the dealership (in my pickup truck not in the car we bought) desperate to find my sweethearts phone.

John, the Senior Service manager did all he could to help me chill out and better than that, he found where they had moved the car, even though everyone involved in our transaction had left for the night. He worked the buttons on his phone like virtuoso, texting and tracking and tracing and finding exactly what we needed.

I would never, ever, ever waste my time writing a review on a car or a car dealer or anything like that, but to fail recognize that these two, first took the stress out of a pretty big purchase and second took the stress out of a pretty big oopsie made all the difference in how I feel about these guys and this place. 5 stars for sure

Worst service ever.The service advisor was very rude ,poor communication skills and extremely poor customer service from both the service advisor and General Manager.I give it a one star because Kathy(Service Manager) is very understanding.They messed up my car long story short.

Outstanding Service!

I especially want to acknowledge and thank Mr. Anthony Petrella who today provided me some of the most professional service that I have ever experienced. He listened to the issue, acknowledged my frustration and assured me that Woburn Toyota both understands and is committed to quality and customer service. I will continue to be a loyal WT customer

bought two cars from prince. very wonderful experience thank you woburn toyota

I went in to discuss getting a new 4Runner with Gabriel. I didn t walk out TODAY buying a vehicle, but I certainly will be back. He was very professional, laid out all of my options between a new car, used, lease options, and everything in between. I would certainly buy a vehicle from him when I m ready to purchase. Also a very personable guy!

I have purchased five cars from Woburn Toyota working with Robert Fahey, who has always been a pleasure to work with. I value Robert's non-nonsense, straightforward approach. He listens, works with the customer, goes the extra mile and has never steered me wrong. I highly recommend him. And, I should add that once the cars have been purchased, I have also been very happy with Woburn Toyota's service department. An all around first-rate dealership.

My wife and I just bought a new car here. Randy Davies helped us out and made the process super simple and easy. Thank you Woburn Toyota for a pain free car buying experience!!

Greeted with interest in my car's issues; everything was explained well
On time service today
Lots of good snacks available
A very helpful employee helped me locate my car which was not a simple task

I went there this month and the outstanding service of the Sales manager Wally and his friend Heany was amazing, those guys are the best over there. They make sure I felt concomforta and helpme through the whole process. Those guys were amazing and if I could I'll put more than 5 start.

Blessings and regards for all of you,
Jose Morel.

When I leased my car the the sales representative notified me that they were looking for the second set of keys. After persistently pursuing the matter my original sales representative quit his job and no manager was willing to help me. I called everyday and was constantly given a speal about making a new key and often being forwarded to different managers voicemails. After multiple visits to the dealership they were still unwilling to either locate or make me another key. I leased my car in August and it is now November and I am still without my spare key. When my lease term ends I won't be purchasing from this dealership again. The customer service is terrible and I wouldn't recommend anyone to waste their time at this dealership if they value customer service.

I purchased a vehicle here had an amazing experience here Kal was An amazing salesman I recommend seeing him if you ever make your way down to Woburn Toyota! No issues and everything went as perfect as he said!

I had the pleasure of working with Prince who greeted me as I walked in the door the first time I came. I was extremely overwhelmed and unfamiliar with the car buying process. He was able to help me along and we closed the deal. He contined to stay in contact with me throughout the process and let me know that everything would be okay and sorted out when I had questions. It was reassuring to know I had someone who was literally taking me through the process. He would always answer my questions and was in contact after hours if I needed something. I couldn t be more THANKFUL that he was assisting me. He made the car buying process stress free and enjoyable.

Wally was also involved after Prince made the official connection. He was a gentleman and was polite throughout the entire process. He answered my calls immediately when I reached out, always thanked me for my business, and assured me that this was the best decision for my needs. I truly believe that after working with Wally.

I would like to thank both of these wonderful gentleman for making this overwhelming, scary, and downright stressful process a breeze. You have earned a customer for life. Do yourself a favor and work with these guys - you won t regret it.

I see the value of Woburn Toyota and Prince and Wally and a fantastic and incredible asset to their success.

CJ IS THE BOMB DIGGITY! He works incredibly hard to get you an amazing deal! Please ask for him!

Waited 3 hours for an oil change and in addition I just discovered they sell your address to SiriusXM for advertisement. Just received an annoying letter at home from SiriusXM and this dealership.

nice service, price and comfortable environment! maybe the best in boston area.

I had service done on my car today, and not only was it more inexpensive than what I was told at other Auto Care places, it was fast friendly and fair. Highly recommended to anyone who needs their vehicle serviced, even if they haven't purchased from Woburn Toyota. Mike the service advisor was knowledgeable and awesome as well! The whole team took great care of my car!

Randy was so helpful! I felt comfortable the entire car buying process.Thank you!!

Noah Shannon was a pleasure to work with and truly went above and beyond. Noah was patient with all of our questions and was an excellent communicator in walking us through the entire process of our purchase.

Very Good Customer Service. I was dealing with a sales person his name is Mo Naim. He was very friendly and helpful. I really appreciate his help. I strongly recommend this place to buy your car. Thanks and see you again Woburn Toyota.

Had a fantastic car-buying experience at Woburn Toyota. The salesman Kevin McAllister was friendly and personable and not at all pushy. He was so helpful in giving us the information we needed to find the best fit for us and our budget. The manager Rick Depres helped us in getting a great deal on the car we wanted. Even after the purchase, Kevin has followed up to see how everything was going! Overall terrific service and experience thanks to Kevin and Ricky, so happy with my Hybrid RAV4!

Great Techs, Service Advisors , Management, and Fast at getting cars in and out !

We all know Toyota s hold their value but what s even better is the customer service and sales department that makes you feel comfortable and right at home in your decision to purchase, lease and or trade in. I was a bit nervous going in because I was trading in a 2015 Nissan- it was in great condition and blue book value was way less than what they gave me for my car. Kal and JC ended up giving me $1000 more than what my car was worth to help me out reducing my payments monthly so I could walk out of there with a brand new car. One thing I hate about car shopping is the salesmen can be extremely pushy and or get aggravated if you need a bit of time to rethink. I wasn t pushed In either way or pressured if anything I got told Information about buying and leasing that I didn t know much about. I would 100% recommended anyone to go see the deals they have at Toyota in Woburn, MA and I d make sure you go through Kal and JC because I m beyond grateful that I did. Also to top it off I went to Jesus in the finance department and I was in a bit of a rush as I had to get back to work and be was extremely helpful in making sure I was understanding what I was signing all in a timely manner so I could leave ASAP. I ll be driving my new RAV 4 and you could be too!

Scheduled the test drive online with the online sales associate. We got there and it took over an hour and a half before they could get the car that we had agreed on test driving to be ready to drive. We couldn't wait that long we had an infant with us so we had to leave before we could even drive the car that we had predetermined that we would test drive. Why should it be so hard to test drive a car?

Very disorganized. I bought a brand new car on a Sunday, so I left without it being registered or inspected. My insurance agent and I called a total of 5 times to just get them to send over the paper work (Toyota claims it was faxed over before but my agent never got it). After confirming that my insurance agent sent everything in, I gave the dealer 24 hours before I called, asking what was up. 10 minutes on the phone and being passed around to 3 people, I was finally told that it was ready (why did no one call?). The agent who sold me the car went out on vacation but he didn t tell me that (wasn t until the 4th time I was calling did someone mention he was out the whole week) so it was difficult to get answers from people. Everyone there is friendly but seems surprised you want answers to questions. This is my 3rd Toyota I bought from a dealer and by far the most disorganized dealer. Most of the time, I felt like a nuisance instead of a customer they care about. Hopefully their service department will be better.

Manale at Woburn Toyota, was very helpful and accommodating, keeping me updated on the process of buying a Jeep Wrangler and acquiring the title. She was very friendly and made my experience as a first car buyer smooth and comfortable to ask questions to. Great experience overall!

Not happy with the sales department here. Our sales person was not knowledgeable and it cost us a lot of money. Lexington Toyota is a much better dealership.

Excellent serves with John. I did the oil change, tire rotated and inspection sticker. I leave the car there and pick up two hours later. All done. I love it!

Robert Fahey was very knowledgable and extremely efficient. I was dreading buying my next car, expecting the dealer to waste my time with sales pitches and dishonest tactics. Mr. Fahey asked what I wanted and gave me the best deal for it. He was honest and straight forward, no time wasted and I walked away with the car I wanted and a deal I was very happy with.

The salesman Ralph was straight to the point with the sale to my daughter and made sure everything went well for her.

If you're in need of a car, Woburn Toyota is the place to go. My sales person was Ernest, very professional and went above and beyond to help me with the purchase of my first car. He was awesome and had a great personality ! I highly recommend his services to anybody who comes here in need of a new car!

My experience at Woburn Toyota has been up and down. I would say the first sales rep I had the experience with was not the best. I was a new customer to Toyota and it was not what I would say was the best experience. What we initially talked about for payment per month for the car was very different than what it actually became to be. Both myself and my husband purchased cars that day. I felt mislead and after receiving the car the next day it would not start. I had to bring the vehicle back three times before the problem was resolved. When I asked for a different vehicle was denied that. They assured me it was because a micro chip was not properly installed but that furthered my frustration and made me feel they did not pay attention to detail especially to a brand new customer. I could be a Toyota lover for life based off my experience if it was a positive one.

As far as service, this department needs some work for the lower level experienced mechanics but the experts or master mechanics are for certain top notch. My feedback to corporate would be to train the lower level mechanics better or have the master mechanics over see them through their work so they have the opportunity to become extremely experienced.

The new cafe is lovely. Food is delicious and the waiting area convenient and comfortable to wait in.

The reason for a 3/5 star rating is because I spoke with a different sales man and he was very honest and genuine about me trading my vehicle in halfway through the loan. He advised me in a proper, professional manner for the long run instead of lying and pushing me into a new car. I was thoroughly impressed by him. Furthermore, the master mechanic went on a test drive with me regarding an issue with my car and went out of his way to fit me into his busy schedule and finally found the problem that other mechanics there have not been able to. Lastly, turns out the issue that was overlooked prior to, is covered under warranty. If I did not have the inclination to bring the vehicle back again I would have missed out on the warranty by a few months and paid a few thousand out of pocket. This is not acceptable. But I am grateful for the master mechanic.

In turn, there is a mixed feeling with this location. Some individuals are top notch and really take pride in their work and others seem to not have much attention to detail. I would like it if it seemed more consistent.

Went to to look for a new truck and talked with Cj. He was amazing. Totally go see him next time your looking.

Had a wonderful experience at Toyota Woburn today. Kal Dabliz was the salesperson who assisted me on RAV4 Hybrid 2020 that I bought.
Hi was really friendly and helpful and definitely I would say that and thanks to Kal it was a really smooth and fast process.
Highly recommended this dealership. It has best prices and best inventory.

The people working in the service area were super helpful and did my oil change in no-time. It was a super easy experience booking my appointment and getting everything done. The facility is very clean and the staff are really friendly.

Initial problems with used vehicle was rectified within a two week period once I spoke with my sales agent, Prince, who made sure that all my concerns were addressed!! He was very understanding and a gentleman throughout the whole process!! A true quality individual!! If all Associates are like him, Woburn Toyota has a bright future. Thanks to all involved in resolving my issues.

I actually came here because Prime Toyota in West Roxbury was having issues with their computer system, but I am so glad I came to Woburn! I worked with Barry and he made the process so pleasant. He has a great demeanor and made this typically stressful process so easy. He listened to what I needed and got me the car I wanted at the right price. Overall awesome experience and I will be coming back here from now on!

Horrible, they think their obligation is just to buy the car in the conditions that they impose and it's over! Totally wrong outside the terrible service and the manager who calls you screaming saying that I should buy the car.

Always bought my cars here and had them serviced here too. Great place.

This dealership is not friendly and horribly high pressure. My husband and I did extensive research on line for the car we wanted and narrowed it down to 2 dealerships, Woburn Toyota being one of them.

A friend of ours says that buying a car should be a good experience not a hostage negotiation, and we started to feel that the latter was the way it would be here - way too many phone calls which became more irritatingly high pressure with each one. We will not do business this way again. If Google would have let me I would have posted this with no stars at all.

We ended up going to the other dealer first and so glad we did. We have bought many cars in our long life together and it was the most pleasurable easy car buying experience we have ever had. If all dealerships did business this way, they would all sell many more cars, I am quite sure. I was so relieved to be able to call Woburn to say that we would not be coming there.

I would like to add, however, that Prince really tried hard to meet our needs over the phone. It was the other callers who made us feel so negatively about the dealership.

Excellent job - seamless, safe, efficient, good value for a dealer. Def will go back.

Gabriel Zorilla
Best salesmen ever! Respectful and kind.

Very friendly and warm atmosphere. They really make you feel good about your car. Kudos to Toyota Woburn!!

this is the best place to buy a car. everything id done right. malcome is #1!

Express service moved me in and out quickly. I recommend it.

CJ was a great knowledgeable sales person honest and the turn around was amazing we got our truck the next day with additional options done in one day

Made an appt for an oil change. Brought my car in and waited 2 hours. Went back downstairs and no one around. Found someone in an office. After about 10 minutes, they realized no one worked on my car! Not sure what happened, but the service advisor never did any paperwork. I wasted 2 hours sitting in their waiting room! This dealership has gone downhill since they completed construction!

Best experience I've had at a dealership in a long time. Courteous capable employees.

We had a great experience purchasing our new car. Sebastian Fabre is the ultimate gentleman who listens to what his customer desires. He could answer all of our questions to get to the point of sale without trying to up sell us something we didn t want or need. It made our purchase painless.

Also, I would like to commend the teamwork of all the staff we encountered from the friendly reception to
the final pick-up of our new vehicle.

I would highly recommend Woburn Toyota to anyone in need of a new car.

I walked in without expecting much and with a price in mind but dealing with the sales manager Wally Sabet changed my whole experience. Wally Sabet's patience, knowledge, experience, manners, behavior and most importantly honesty changed my mind and even got a more expensive minivan. Excellent job Wally on being very professional and patient with me and for answering all of my questions.
I also dealt with Chris Costa who helped in this deal.

I would just like to say that I feel super fortunate to have found Cj to assist me with buying a car! 3 card if we re being transparent & with each purchase he made sure I received everything I ve asked for & then some. I went in yesterday for my 2nd maintenance and I had a few questions that quite frankly I only felt comfortable asking him; even though what I was asking for wasn t in his job description, he took the time out to answer my questions and concerns & lead me in the right direction. I brought my little cousin in with me as well and he was more than happy to assist her! Cj is the one of the main reason I take a 17mile trip to the dealership for service. He makes me feel secure and heard. He isn t pushy, judgmental, or bias. He is pure excellence & is the only person I will ever purchase a car from moving forward. I ve referred so many people to him- those people are also ecstatic with his customer service and find that he is an overachiever. Thanks Cj for all your help and excellence, & thanks Woburn Toyota for hiring such a great asset to your company!

I had a great experience with my salesman Kal. He was extremely friendly and helpful throughout the process. Such a nice guy! I am so glad i went through Woburn Toyota. Everyone was very nice.

Every time I bring my Toyota in for service, Mike Gilgun treats me as if I'm the most important person he sees that day.

Mike provides the best customer service and experience m.

Brought my car here for a service appointment. They were "very busy" and had to keep it overnight. They never called the next day with an update. When I called at the end of the day they said it was ready to pick up. I got it home only to realize they never actually did the service.

This was my first and last experience at this dealership. Seems to be poorly managed, if they can't do a simple minor service in a timely manner.

The absolute best car buying experience I ve had in my life! Malcolm Leng-King was fantastic, extremely helpful, transparent, & incredibly fast in the process. I was in and out of there in about 3 hours with a trade in, financing & drove home in my new Tacoma, on a Sunday!
I have to give a big shout out to Phil in the financing department for being very open and transparent. You are the best! See you all again soon!

I purchased my car in Feb, they weren't able to get the inspection sticker for me, so they said I can do it myself and they will reimburse me. I text my sales guy the receipt and I still have not receive my refund. Anddd when I got my car it did not get a washed, I picked up the car at night so I couldn't tell. I got to get it detailed myself. I referred 2 people here before hand because my first car my father bought me was from there. The sales guy was name Sydney, horrible service. I will no longer be referring my family and friends.

DO NOT waste your TIME here. They baited me in for good deal on car from online. Promised me an appointment, took my deposit then later found out the car never there at the deale (or maybe there is no such car). Wasted my whole day my time of driving as I live out of state. Do not go here, the deals thry posted are not real.

We had a great experience with Kal Dabliz, and would request him in the future should we purchase from here again. The only reason for the 4 stars instead of 5, is... We're disappointed in the warranty we purchased, and the lack of common sense it utilizes. I will spare everyone the details. And will be cancelling the warranty!

I regret bringing my car here for service. I brought my car in on a Monday for brake rotor/pad replacement and 4 tires. I was quoted $2400 which is well above what I'm finding online for average repair costs and they wanted to charge me $50 to replace an air filter (I am an absolute layman when it comes to car repair, so if I caught this blatant upcharge, what did I miss?).

I was also told that my car would be ready on Tuesday. I am in chemotherapy and was sick all day Tuesday so when I didn't get a call on Tuesday I did not care. Then Wednesday rolls around and I called twice, both times I was told to expect a return call that never came. So now today is Thursday and I am told my car will be ready around 1, it just needs to have the new tires put on. I took an uber from chemo to the dealership and my car is not ready. I called on the way over and they told me I could pick it up at 6. I would not have ubered here if I had known putting tires on takes 5 hours. When I called, the service people said my car was in the process of having the tires put on. Well that was twenty minutes ago and I'm currently looking at my car through the glass window upstairs in the service center and nobody is even near my car.

EDIT: It is now 3:51, almost 3 hours after I was told it would be ready. I just watched someone roll a tire up to my car, put it on, and walk away and that took less than a minute. I don't understand why I've been given such a runaround.

Took over two hours to get an oil change, I will not be coming back.

I recently purchased for the first time from Woburn Toyota and was very impressed with my salesman, Austin Stamegna. He made purchasing a new vehicle pleasant. I did not feel pressured, and he handled all of my questions and helped me get what I wanted for my trade. He has a great personality. I would definitely purchase with him again, and I recommend him to all.

I sometimes think that the Totota representatives can have a better knowledge of how their system works, and about the customers information in the computers. Each time I go there I need to ask them twice to check the system to see that I have an extended Toyota care. On the first time they usually don't find it in the system and it can be frustrating.

We weren't given the correct information on who can pick up my car yesterday, and bringing back the rental car. I was sick and asked my friend to do it. Before I send him, I called Toyota and they told me on the phone that it was ok. But when he went there, he had a hard time because he had driven the rental car.

Thank you.

place is a zoo, as a former employee please avoid, dont value customers or employees, sales people and managers are all over the place.