Walser Nissan Reviews

Our salesperson person Jared it's very knowledgeable helpful he answered all our questions that sales people or there are not pushy, if you go to Walser Nissan Burnsville you will not feel pressured into buying a vehicle

Jerid and Zach are amazing and wonderful on getting me my first new car!!!

Justin Olejnicak is a very personable gentleman and was very professional in dealing with me. He made my visit effortless and painless and understood what I wanted/needed and didn't try to push for more.

Worked with Trisha and Leo on getting a new lease and turning in my old one. They did such an amazing job getting me into a new lease within my budget. Thank you so much for helping me get another great car!

I bought a 2015 Pathfinder today at Walser Nissan and it was a great experience! Thanks Clyde for the painless process. I m loving my new car!

We wanted to compare a Mazda CX-5 and a Nissan Rogue. We stopped at Walser Mazda and our salesman Aldo knew his cars! We thanked him and said we wanted to drive the Rogue to compare, He drove us there and because it was a Walser he could test drive it too! We ended up buying the Nissan from Aldo! The entire process was fantastic! A great way to buy a car, no hassles, no stress and very streamlined!

I worked with Joshua Henderson. Super friendly and helpful!

Friendly, fast customer service. Leo made us feel at home and was helpful throughout the whole process.

This was the first time I purchased a vehicle from Walser and it was a great experience. We were driving through the lots and stopped to take a look at a Honda. Brady approached, he was friendly, knowledgeable, and helpful. We ended up deciding to go with the Honda and worked with Brady throughout the buying process. With his help and the help of the finance department it was a very smooth process. I would recommend Walser as the first place to go to anyone looking to buy a car.

I worked with Joshua Henderson and Justin olejnicak they TOTALLY over exceeded my expectations!!!!!!!!!!

Bryan was a great sales associate. Very helpful. Liked the professional demeanor.

John Tower, did a great job in helping understand the various financing option available to us. He is the only sales man I will work with going forward.

Tysen was very helpful and got us the car we wanted. Will definitely be back for another car next year.

Great experience with Walser Nissan! I worked with Jarid Severson. Very knowledgeable and extremely helpful. Highly recommend!

Both Brent and Kale were understanding and helpful to me.

I only do business with Walser as you can not beat the Lifetime Warranties and the customer service is always exceptional. Jarid was our salesman this time around and between him and the management, we received exactly what we wanted and our expectations were met. Amazing team!

Jan Blanco Arroyo was my sales guy when I bought my Nissan Rogue 2 months ago and he was exceptional, best sales man ever, very kind and patience

This was our first experience purchasing a car from a dealership and the team here made it a great one! Vaki took great care of us throughout our time there and patiently answered all of our questions! Overall we were very impressed and we drove away happy!

As a long time customer of Walser Nissan, every experience with them has always been above board, no surprises or gimmicks. The ultimate in putting the customer first. If you're looking for that kind of service, just ask for Jarid!

Have bought plenty of vehicles from many dealerships, this was the first time at a Walser and I have to say I have not had a better experience buying a car. Leo was exceptional to work with, he was very fun and energetic, easy guy to talk to. Keep up the good work Leo, thanks so much for all your help!

Looking for a new car? Tysen and Brent are awesome! Plus, Nissan has great vehicles.

Joshua Henderson is theee man!!!!!!! Used to go to wayzata Nissan and those guys are sooooooo shady. Never met such candor people ever here at Walser Nissan especially Joshua!!! Thanks so much for the amazing experience!!!!! You deserve a raise!!!!!

It's ok I wasn't buying, but the people were pretty nice.

My experience was excellent! I began looking for a new car about 4 months ago , I had no idea how much technology had advanced since I bought my car 12 years ago! I began at Nissan looking at the Rogue and Eric Gordon came over and I said I was looking for updates in technology . I was in no hurry my car was in good condition with 83,000 miles! Eric explained everything and we went on a ride; I liked the car and all of the features were amazing! However I wanted to see more; so I went to 15 different dealerships drove them all and got all the techie updates; but I kept comparing it to the Rogue and the value! Well I went in talked with Eric Gordon and took another Rogue for a rude, a red one and went to the lot to look at all the colors and options! Did I tell you that Eric Gordon is the kindest, patient, full of knowledge , not pushy but the best salesperson! So I bought a Rogue SL in Black! I am just getting use to going from a sedan to an SUV, but so far it is perfect! If your looking for a great car and you want to know all about a Nissan car go see Eric Gordon at Burnsville Walser Nissan!

I had the opportunity to visit your dealership recently, and received exceptional service from Jim. Even though we told him that we weren t planning on buying right away, he still treated us as if we were long time customers. He took the time to listen to what we wanted in a vehicle and showed us many great options. He was very personable and did not make us feel pressured. We will definitely be returning soon to make a purchase.

Rude service writers. Dont bother going here if you're getting warranty work done either. They tell you their backed up for months.

Lindsay was amazing!! She made the whole process quick and easy. I highly recommend Walser Nissan.

Josh was attentive without being overbearing in the least. Was very polite and informative. If Josh doesnt know an answer he will go,out of his way to find the answer. I would recommend Josh to my bested friend and I will be a repeat customer because of him

Had a wonderful experience at Burnsville Walser Nissan! Dan Olson was such a great help and made sure that I fully understood everything he explained. I will definitely recommend Walser Nissan and Dan Olson to my family and friends. Thank you Dan and thank you Nissan for helping me pick out my first new car!!

We generally do not like shopping for a new vehicle but the staff at Walser made the experience less stressful. We were impressed that the sales staff was more focused on finding the correct vehicle for us instead of trying to make an immediate sale. Our sales person, Trisha, was very patient as were we making our decision and was very helpful with her knowledge of cars we were interested in. When we found out the details of the warranty they offered to us we knew we wanted to make our purchase at Walser.

Joe was super helpful and he really knows the cars and products at Nissan. This really helped me find the car I wanted. He asked the right questions and provided the necessary information/answers I needed in order to make the right choice for a car. It also really helped that Joe provided me unbiased opinions and facts that would help me pick a car that fit me the best. Sadly I couldn't take the car home today, but someday...

I now understand why there are so many 5 star ratings! Nothing like being put on the spot with your dealer asking you to just rate him a 5 because he gets paid for 5 star ratings. I originally had a 5 star because he was sitting across from me but am changing it to how I truly feel.

I have owned many cars and have worked with Walser before and had great experiences, but unfortunately this one has been a nightmare! I should have known during our test drive when we had to stop to fill up with gas and our dealer took so long in the gas station and came out with his iced coffee. Where's the professionalism? I ended up leasing a 2016 Murano, which I love! However, the one that I wanted apparently had been left outside in the rain with the windows openn, so there was a slight musty smell to it. The dealership reassured me they would be able to get the odor out, and for some reason they couldn't, we would deal with it then. I agreed, as I really liked the color combo. Between the time they came to get the car and when I bought it, I noticed some of my interior fabric by the passenger window was wet from being outside. I informed them when they called to schedule pick up, and was told they would look into it. After detailing the car, they told me that Nissan had not assemble the sunroof drain properly do water was pooloing instead flushing out. I get my Murano back and when they had reassembled it, it was not put back together properly! There is a gap between my dash and window frame, it is suppose to be flush. Also, there was still an underlying musty smell since the mats were put back in wet! I called the dealership on Friday and asked to speak to the manager but he was gone so she said she would leave an urgent message for him. Dud he call? No, so i droveback down to Walser Saturday and wanted a new car or an immediate resolution. I was given the run around and told how they can't exchange cars, so much for the 30 day guarantee! They gave me winter mats which seemed to resolve the musty odor and was told they would call me Monday to schedule a time to come and get my car. They apparently didn't seemed to rushed as the called Wednesday. Now, someone was suppose to get my car this morning at 10, and by 3:30, I called. They forgot! Really?? The leadership team at this Walser has completely dropped the ball! I will most likely deal with other Nissan dealers in the future if this is what this company finds acceptable!

Matt W did an amazing job! So easy!! Got rid of my Accord - excited to drive my Rogue!!

Great experience with Bill at Nissan. Great atmosphere and no pressure sales.

Good folks- Easy to work with- Overall Great Experience!

Matt Wieczorek was outstanding to work with in every way! I have already referred a new prospect to Matt at Walzer Nissan in Burnsville.

Very friendly fast service, helpful with all question.

My apologies for not doing this sooner! Leased a brand new 2016 Rogue with the family pacakge and our customer specialist Brittany Grengs was great! They had to get the car from another dealer in the Twin Cities area and got it in quickly for me. So far we love the new ride and its working out great for us, thank you!

I worked with Joshua Henderson and it was a great experience. The process was seamless.

Good group of people. Lawrence Ayeni did a nice job... Nissan systems were down so the financing took a long time but all in all a good experience.

Jarrid just helped me find the best deal for my next car, great service and great selection! Thank you!!!!

Very fast service. They went the extra mile to get me in my new car.

How kind, and so very helpful, to drive to my home 30 plus minutes away pick up my car, drive it to the dealer, service it, and then return it back home.
So very wonderful! So very much appreciated!! Thank you for being such a great dealer <3

Thanks Leo Sandoval for helping with our new car purchase! Love the new Pathfinder. The process was simple and quick! KW

Jarid and John made this vehicle purchase happen quickly, and without any problems. In and out in two days. Always great service from them and the Walser dealership.

Just bought our new car from Walser. They were very helpful and friendly. We love our new car! :)

Had a most excellent experience with John Tower! I was very indecisive and was having a difficult time deciding between two vehicles. He did not pressure me at all, allowed me to take my time and be sure I was making the right decision for ME! Even put up with me driving the vehicles several times to be sure!!! Thank you John for your attention to customer service it was and is greatly appreciated! We will be sure to recommend you to others!

I went there on a Saturday to just take a look at cars and to see my options. When we first walked in Dan Olson immediately saw our faces and that we might be new to this and greeted us with generosity and professionally. We told him what we were kind of looking for, our price range, our type of car and he immediately was able to pull up options. I told him before how when I first bought my car I was by myself and I got scammed. He never rushed me, he never made me feel pressured. I was there for a total of 6 hours trying to figure out what I wanted to do. After waiting and driving my car, I decided that it was the one. Over all, one of the best customer service experiences I've ever dealt with. I would highly recommend anyone to go to the Burnsville location if you are looking for a new card. Great team, wonderful people. Thank you Dan for all your help! I could not be happier!

We had a great experience with Jarid Severson. Jarid was knowledgeable, understood our needs and exhibited excellent customer service. He made our car purchasing very pleasurable.

We worked with Chris Knox to find a new vehicle. We came in with a list of things we wanted and he got us into a vehicle that matched up well. The whole process was fun and stress-free. I came to Walser on a friend's recommendation and I'll be recommending them to other friends.

We worked with Jarid to purchase a 2017 Rogue, he was extremely knowledgeable about the car and helped us find the perfect vehicle. We couldn't be happier. Jarid was patient with our questions, and worked hard to help us complete the purchase process quickly, as we were feeling late for an appointment. Thank you Jarid, great car, great price, and a salesman we could trust!

I came to Walser Nissan after a bad experience at another dealership. Upon my arrival, I was greeted right away by Narin, who worked very diligently with me to find the right car. The experience was transparent, easy-going, and the communication was great! I'm very happy with my new car and my experience with Walser Nissan.

Thanks to the Walser Nissan team, and to Narin for all of the help!

Bought a used car from them! They made the entire process very simple from the first greeting to the delivery of my car. I love that I didn t have to be handed off from one person to the next. My sales person was the person who helped me with the car, squared away my financing, and helped with signing the paperwork! I didn t once feel pressured or rushed to make a decision.

They even went beyond that because after I bought the car, I discovered a vibration at higher speeds. I didn t drive it that fast when I test drive it and that was my fault, but they worked quickly to get me new tires for my car. They didn t have to do that, but they went above and beyond to make my a happy customer. Thanks!

This dealership has top-notch service. I had a great experience when I leased my Juke a few years back, and superior service from Jarid Severson when I returned to buy the car recently. He spent a lot of time with me, explained all my options and even helped hook me up with some desperately needed new tires. It always feels like you're working with someone who's looking out for you! That's a big deal for a female consumer -- it's easy to feel intimidated and wary at a dealership. Here the atmosphere is light, friendly and relaxed. And shout out to Frank Livingston for getting my new tires put on ASAP! I highly recommend WNB.

I worked with Kale ... he was awesome! He had everything ready for when i arrived - explained all the features and was super informative! I ll definitely be back! Thank you Kale!

Andrew Cassada was very helpfull and patient with us, he helped us pick the right car for us.

Justin Olenjicak was fantastic, 100% helpful and super nice and knowledgeable. Would refer anyone to Walser and the team down there.

Leo Sandoval handled our used car sale. He was great. Very polite, knew the specifics of the vehicles, and worked as quickly as he could to get us out the door with our new (used) Nissan Murano.

Lousy, sarcastic customer service. This has happened to me more than once so now looking for better.

I am always happy when we arrive if you (Yeej Vang) are there to greet and take care of us. It is a pleasure to do business with you because you are so friendly, competent and knowledgeable. We will probably see you again soon for our next regular maintenance appointment.

I had the pleasure of working with Joshua Henderson. Joshua went above and beyond. He had hit every single core value that Walser looks for that was listed on the back of his card (He exceeded every category to be exact). I would recommend him to anyone. Joshua went out of his way to get my lease traded in early and into a vehicle I wanted. Not only did he work with the GM to get the monthly payment and rate that was attainable, he worked with me to even get the color I wanted. To Josh, it wasn't just a sale of a car. It was personal and but me as a customer first. He was more excited then I was for such a life change. Every customer service associate should follow his leadership in the way he treats customers. Thank you so much Joshua for all your time, patience, and help. As always I will continue to work with Walser on all my vehicles.

I came in Nissan after being frustrated with Mazda. Gil Vargas at Nissan was amazing. He took care of me. I ended up getting a new 2019 Nissan Altima. Gil made the process as easy and smooth as it could be. Very honest salesman and very straight forward.

Matt was incredibly helpful in my purchase of a Certified Pre-Owned vehicle. He made it feel more like an experience than a soul sucking transaction. He was also cordial, respectful, well-informed, and a buyer's adovocate.

Jarid Severson is a very good salesman. Very thorough. Thank you !

Diego Acevedo was awesome! He showed me all the bells and whistles on the 2 vehicles I was considering. Diego was patient, gave me the information, and allowed me to make my own decision. This is Nissan #5 for me. Shout out to GM Brent Fangel who made deal happen.

Joe made the my first time lease process very smooth and easy. He answered all my questions and got me the payment I wanted. I recommend this dealership !

Narin Sok did an awesome job! Great experience! Will definitely recommend.

I worked with Matt W on my Murano purchase and he was fantastic! I will say that I was not a quick decision maker as I've tried to be more mindful of big purchases over the years, but Matt was very patient, and didn't pressure me. But he did educate me and keep me in the loop on options available in my price range, and on what Walzer offered that set them above the competition. I purchased my Murano and LOVE it! My husband and I have already taken two roadtrips in the two weekends we've had the car because it's so fantastic :). Glad I made the decision I did and thankful for Matt's great service!!

We're always treated well when we shop at Walser Nissan in Burnsville. We just bought our 3rd vehicle from them and we love it! Trisha Lemieux was great! She worked with us to help us find the perfect car at a great price. We highly recommend this dealership to anyone shopping for a vehicle.

Best car buying experience ever! Our customer specialist Mark Thammavongsa was awesome!!! He genuinely had our best interest in mind and found us a car within our price range that exceeded expectations. I would highly recommend Walser Nissan an Mark!

I recently worked with Lawrence Ayeni to purchase my new Altima. What a pleasant experience! Lawrence was very quick and thorough - couldn't have asked for a better person to represent Walser! This is my third Nissan purchased through Walser and I will continue to buy from Walser Nissan.

Mike was very respectful, hands-on, and honest. He showed me several vehicles that were in my budget and helped me find the best fit for me. Thank you so much Mike and Walser, it was a pleasure doing business! I absolutely love my new SUV!

I worked with Joshua Henderson
Josh gage is a very good service and information . He was patient with our questions and very nice

John T was awesome to work with when purchasing my Rogue

Mark I was really over the top helpful. My husband and I came in to buy a car after looking for months. We saw a couple that we liked, while Mark ran the financing, we ran out for a few hours to get some errands done.
When we came back, Mark not only had run the numbers for us - but had searched all around the metro for the "perfect" car we were looking for. I was stunned and thrilled, because he had the car waiting there for us to look at and test drive, perfect color, perfect make, perfect price point - really went above and beyond.
I would recommend Mark at Nissan to all of my friends.

Had a very good experience at Walser Nissan. Narin was helpful and friendly when it came to leasing my Rogue. Especially helped with all of the Bluetooth components.

This was my first time leasing a vehicle and the team at Walser Nissan made my whole experience a great one. Joe, Jarid and Dan all went the extra mile to get me a great deal on a beautiful 2016 Nissan Sentra SV. I made sure to do my research prior to pulling the trigger but these guys made me feel confident, thoroughly answering all of my questions and making themselves available if I had any questions or concerns. Great team. Incredibly satisfied with the service and my new car. Check 'em out!

My son, Jonathan, purchased a car from Matt. Both times we were in he was really helpful and spent a lot of time going through various options. Excellent service. A much different experience than we had at other dealers!

Walker Nissan and my sales associate Matthew TRUELY made my car buying experience stress free. We looked over my options for what I was looking for. He informed me of the great Rebates Nissan had. I Was able to get into a new MURANO for a very good price. I actually upgraded from A ROUGE thinking the MURANO was just to expensive. Just a stress free good dealership with good sales associates.

I highly recommend Walser Nissan. My 14 year old car was nearing the end of it's usefulness, so I went in, looking for a Rogue. I was greeted by Matt W., who became our sales associate. He answered all my questions, explained things in clear terms (vs. complicated jargon and/or vague details), and didn't pressure me at all to make a decision that day. (This was a Saturday). I returned with my husband the following Monday, ready to make a decision. After weighing all options, we decided to lease a new Rogue. While this is/was our first time doing a lease, vs purchasing outright, we had a lot of questions and concerns. Matt explained everything and really eliminated those concerns for us. It's been about a week in the new vehicle and we are still as happy as day one.

Thanks Matt!

Very welcoming and friendly!
Have been there before and would highly recommend car shopping with them. They're like family!!!

Dan Olson assisted me with purchasing my vehicle. I have never had a more pleasant car shopping experience in my life. Great guy with a great personality and he did not pressure me into anything. Very comfortable experience. Will be back for more!

Just worked with Lawrence, he was an amazing host and showed me good cars and the best on site. Will definately decide which car I will buy and will come and see him. Great Customer Service I ever had.

Jarid was an awesome salesman. Very helpful. Highly recommend.

Jarid severson was very helpful. Listened very well to what i was lookimg for in a car and was extremly attenative to my price range. Very pleased that jarid did not exceed my price range he even came 400.00 below. Jarid even took the time to answer all my queation, i was very hesitent about a life time bumper to bumper warrenty. Jarid went the extra mile to make sure i was comfortable and educated on it. Loved how we got a tour of the automotive center.

Usually buying a car has been such a stressful experience, BUT Mike Rosett at Walser Nissan demonstrated exceptional customer service in every aspect of the purchasing experince. From start to finish he was nothing but professional and I have never been so sure of a purchase in my life!!! I will never give my business to anyone else and even have referred him to my friends!! They were equally impressed. Words cannot express my appreciation!

Frank was great! Super friendly and stayed in good contact, as I had an appointment at the mall during my car's check up. Courtesy ride was much appreciated as well.

Ted Roughton did a great job going the extra mile to make a bad situation with an expensive repair much more bearable. Ted offered some great advice about contacting Nissan corporate and went to bat to get them to help cover an expensive repair that was just a few thousand miles out of warranty.

Additionally, there was some confusion about the rental arrangement and Ted made it right.

It was clear that Ted understood my situation and was willing and able to do whatever he could to make it better. Thanks, Ted!

Great service, friendly people, and helpful on the spot. Frank Livingston helped me out last minute in a pinch! Have bought cars from Walser and have them serviced here.

Brought my 2013 Altima in for service on April 30th. While waiting I was strolling around the showroom. Jeff Overbo stopped me and introduced himself and asked if I was looking for a new car. I said I was only in for service. He suggested maybe I can get into a 2015 Altima. I thought why not, I have some time to just check it out but I was insistent that my monthly payments can't be more than what I'm paying now. Well Jeff made it happen! I never expected to drive out of the dealership in a 2015 Nissan Altima and paying $15/mo LESS than my current lease! Jeff made it a pleasurable buying experience, he's friendly, makes you feel comfortable and is tuned into the customers wants and needs. Their service department is top notch too. Easy to get an appointment, don't normally have to wait too long. Would definitely buy again from this dealership and also ask for Jeff Overbo!!

Had an amazing first time car buying experience here with the help of Justin Olejnicak. Justin made my time at walser Nissan stress free. He was very kind, friendly, and genuine. He did everything in his power to make this the best experience he could and he did exactly that. I don t have one complaint or anything that could have been improved on. Thank you so much!