Walser Nissan Review

Jarid did a great job! I appreciate the customer service!

Matt W. was awesome, very friendly and great customer service!

I purchased a vehicle this past Friday and was very happy with the experience I had not only at Walser Nissan but with Trisha!

Thanks everyone! I have a super nice shiny black Altima. Thanks especially to Matt and Devin!

My salesman Justin Olejnicak was a very profession, friendly and knowledgeable. He explained every detail and was patient and answered all my questions. I will be back for my next vehicle and I hope he will still be here.

I worked with John Tower and Leo Sandoval getting my vehicle after a terrible accident. I am grateful and blessed to have their help. I will forever be a Walser Nissan customer.

This is my 2nd vehicle purchase at Walser Nissan Burnsville, and the only place I will buy a vehicle. I worked with Justin Lavey and he was absolutely incredible, and made sure I was a satisfied customer. Very appreciative for everything!

I stopped by last Saturday and the team at Walser Nissan in Burnsville continually provides excellent service, especially Matt Wieczorek. Matt is knowledgeable, very helpful and fun to work with. Brent Fangel knew I have worked with Matt a few times and took the time to introduce himself. I will continue to spread the word and send more friends to Matt W. and the team at Walser Nissan in Burnsville.

Jamar and the Walser Nissan staff was Great! They were straight forward and honest! I will definitely buy my next car there as well.

Jan was very helpful. He has very knowledgeable about Nissan vehicles. He also has a great personality. I am very satisfied with his customer service. I would not hesitate to recommend Jan to my family and friends.

I feel like. I got a good deal on the vehicle because if their upfront pricing. I also like the power train warranty. Nelson was a very good salesperson to work with. He was patient. Didn t pressure us, and knowledgeable.

Matt W was awesome!!! He made my experience so easy and positive. Much less pressure than Mazda was giving me!

Great service department! Good oil change prices and honest. My second car from these guys and I'm picky.

An A+ experience! Management and Account Executive Jarid Severson were informative as to options and helped us make the best choice for our needs and budget. From the beginning of the experience, we realized this was not just about selling a car but a sincere effort to get us into a new and reliable vehicle . Thank you Jarid, we love our new Sentra!

I recently purchased my first brand new car from Diego at Walser Nissan. Diego was great while I decided if I wanted to pull the trigger or not. I appreciated his patience and lack of pressure. I was also able to get a model that had more features than expected at a great price. I recently had to start bringing my old car to Walser and have been impressed with their service department as well which helped me decide that this was a great team! If you stop in, ask for Diego!

Excellent service in all respects, working with John Tower....the best

We just got my dad a new car yesterday and he loves it! Mark Thammavongsa did an awesome job!

Wonderful experience. I would highly recommend Walzer if you want a new or used car. They treated us great. Will definitely go back if we need anything.

Worked with Josh Henderson. Good guy. Answered all our questions and gave us a good deal.

Just bought a Used Honda CR-V! The staff were all very polite, especially Trisha Lemieux! She went over all the items I would be interested in on the vehicle, ensured that both key fobs were working for me, and that the car was cleaned and washed before I drove away! She even helped me clean out my car! I felt comfortable at the dealership, no high pressure sales. I was offered and had water and snacks, there was Caribou coffee and hot chocolate as well. Thank you Trisha for making this big step for me go so smoothly!

Thank you for helping me find the perfect vehicle, Matt Wieczorek. He was so patient and informative! Genuinely dedicated to the service he provided.

The level of service is unsurpassed. Everyone, from the appointment person (phone) to the service representative (Brandon) was extremely cordial to me. The service was provided in a timely manner and at Walser, I never feel that I am being sold parts and/or service that I do not really need. I also feel that I can come in with any automotive concern and that it will be taken care of. (I have come in with low tire pressure - no problem!) I am not in the market for a new vehicle right now (I take care of my Nissan and it is a great car,) but should I change my mind I would not even consider a different brand or dealer.

Jarid Severson does a great job helping buyers make the best possible decision for them and their family.

I originally brought my 2014 Nissan Rogue in for a tune-up, and with the awesome assistance of Mark Thammavongsa I bought myself a 2017 Nissan Rogue. He was patient as I left for a couple hours to spend time with my daughter. Thank you so much and I look forward to doing business with you again at Walser Nissan Rogue!

Recently purchased a pathfinder. I can t say enough about the outstanding service that Demetri offered me, he was totally upfront and honest, but mostly he genuinely seemed that he cared about his job.

Kale was wonderful to work with. He was a team player coordinating the paperwork, financials and detailing to make the sale.

They were able to get me in when I wanted and it was a last minute request. When I arrived, I was greeted and the work order was written up. I always have my truck worked on at Burnsville Nissan.

Great customer service, Clyde Cooper in particular helped my family out.

Liked the contact via text before and after service. Eric was very professional and friendly.

Joe was extremely knowlegable and forthcoming while I was deciding what car to buy. Joe answered my many questions about the difference's in the Nissan models that I was deciding between. I never felt pressured to make decison before I was ready to purchase. Many different cars out there to buy. I am confident I bought the right car for me and am VERY happy with my Maxima. Joe was quick to do the paperwork and get me on the road once I made decision. Thank-you, LL

Jim Haugdahl and trainee Mark were great educators answering all our questions and handling our deal with great skill. It was a very good experience and we are so happy we have a nice new Murano in our garage

Best customer service. We worked with Leo and has patient and knowledgeable. Thank you for your help Leo.

Eric was great and really helpful. I felt like I had awesome customer service that day and will be back to have my car serviced there again. Thank you Eric & Walser Nissan!!

Amazing, friendly, supportive dealership that makes you feel cared for. Lawrence & Devin can think

outside the box. Amazing warranty even on used cars blows my mind! They go to bat for yoyy

Have worked with Brent for years and now his associates Jarid and Jeff.
They have always been honest and worked hard to make me happy and a repeat customer.

Hi my name is Joyce, I was help by Kale today when I tell he's a good sales man that's an understatement rather he's an outstanding sales representative that will get you in your dream car. He is so kind and relatable to his customers, I'll recommend my friends and family members to go to Kale anytime they want to by their dream car. Thanks kale for all that you do.

Great job! Justin was awesome to work with to lease our car! Thank you so much!!

Eric has always been the most friendly and honest service advisor that I have EVER dealt with. I look forward to having him as my Service Advisor, and frankly get bummed when someone else checks me in. I will be completely honest here, Eric is the reason why I continue to use Walser Nissan service for my vehicle. I gladly pay the higher amounts for my routine maintenance.

I worked with Joshua Henderson today and he was fantastic!! Great job!! I love love my new car!!!!!

Time estimates for service-while-I-wait were accurate. Service managers were friendly and informative. Dealership's customer lounge is clean and comfortable with adequate spaces to work; the coffee and snacks are welcome.

See Jarid! Such a pleasant experience and so easy to deal with!

Wow, this was the best experience. Mark T was knowledgeable and patient. Thanks Mark for making this a wonderful experience! I LOVE MY NEW CAR!!!!

Service Department Review: Eric has always been extremely kind and helpful when I bring my car to Walser. When my car got towed there a few weeks ago, he saw me walk in, jumped up immediately, and wanted to make sure everything was ok since I wasn't with my car. He's personable, friendly, and always provides the best experience. Thank you, Eric! Thank you, Service Department!

Today we picked up our new 2015 pathfinder, thanks to Jamar Seymore for making everything go easy and smooth and for trying hard to give us the best he could and by taking the time of his day off to come over and assist us.

Thank you Leo Sandoval for all your help with the New car buying experience. And to all who worked hard to get the job done, also Mark Ignatenkove spent a few hours up front with the test drive and answered all my questions. Also Eric and Brent for their help.
Mona

My husband and I just purchased our 5th Nissan Rogue from Walser Nissan Burnsville. Andrew helped make this process easy. He answered all of our questions, connected us with the right resources. We couldn't have asked for a better experience. Thank you Andrew. You did an exceptional job.

Jim H. explained every option available prior to our purchase of the Nissan Rogue Sport. He also advised us on Walser Nissan's Customer service, parts and specialty options. It was a comfortable experience in purchasing a new car.

Fantastic experience buying a car here. Jarid Severson and Brent Fangel were extremely helpful and efficient. Highly recommend!

Came in today to just look around and Lindsay helped me with all of my questions about the different kinds of cars I was interested and their financing options. She was super friendly and the rest of the staff was supportive as well. Would definitely recommend this to a friend!

Matt was great at answering all my questions. Great experience!

We worked with Brian, to find a car to lease
He was very friendly and attentive.
We did finally find what we were looking for

A great dealership, had a wonderful time dealing with them. They really went the extra mile to help get a nice quality vehicle. The salesman Leo was a very helpful person, can't thank him enough. The rest of the staff was very helpful as well, truly dedicated to the business. I would highly recommend this dealership to anyone.

We just bought our 9th and 10th vehicles. That should tell you how happy we have been with Walser Nissan over the years. Everything about this dealership exceeds my expectations. Service is fantastic, Jarid did a fantastic job of explaining the new features of my car and really took the time to listen to my husband in his needs for his next vehicle. He is swift and efficient. And the management team is wonderful. I have never felt pressured or walked away feeling that I didn t get the best deal possible. Everyone there is so nice and wonderful that we feel like we are family when we walk in the door.

Matt was awesome and was able to assist me with any questions or concerns I had. He made buying a car smooth and I would definitely recommend using Walser as a dealer or choice!

I worked with Trisha to select and purchase a new car. She was very friendly, efficient and I drove away in a new car 2 Hours later! Thank you!!!

We had a great experience with Burnsville Nissan. We purchased our 2018 Murano from Kale this morning and couldn t be happier. Kale was great to work with, very helpful and personable and would highly recommend him!

I had an awesome experience with Josie! She even went to get the car I was interested in from another Nissan location and had it all ready for me when I went to look at it. Very happy with my purchase and service!

Had a great experience at Walser Nissan in Burnsville! I wasn't able to come in until later in the evening but was still able to drive away with my new car that evening. They went above and beyond to stay late just to make it happen! Go visit Jarid Severson, he'll take good care of you!

Loving my 2016 Nissan Rogue

I had a great time working with Joe Pfau. The guy knows his stuff. If you want someone that can tell you inside and out on your potentially new Nissan, he can do it!!

Great value and exceptional service! My salesman John Tower went above and beyond all expectations! He went out of his way to work around my work schedule. I would highly recommend John to anyone shopping for a new car!

Worked with Josh Henderson. He was very knowledgeable and easy to work with. The process was seamless and got us in to the vehicle we were looking for. Would refer to anyone.

Jarid was great. He really went to bat for me to get into a new vehicle. The management was willing to listen and get me into a reliable vehicle at a decent price. Highly recommend

Jarid was wonderful. He was awesome with putting up with my 3 kids. Very helpful and hardworking. He did his best with getting me exactly what I asked for. Best experience I have ever had.

Came in for an oil change and tire rotation. Service rep was cordial and prompt. Once work was completed, I drove home and later went to run an errand and noticed that the cabin filter cover was laying on the floor on the passenger side. Since I didn't know where to replace it I went back to the service department and had them put it back on. (This of course took another 40 minutes plus the time to/from the dealership) Then when I got home I noticed a screw laying on the floor of the passenger side. I have no idea where it came from or what it's for but was tired of running back & forth.
My previous experience with the service dept was much better. Technicians should always check the surrounding area of the work to make certain the vehicle is as it should be.

I worked with Joshua Henderson he was very helpful while purchasing our new vehicle and was very informational with everything we needed to know. Thanks Joshua!!!!

Leo Sandoval did a great job helping us to get our new Rogue. Thanks!

Just an oil change, but every time I have gone into this location, staff is always quick to greet and assist. Anytime I have had an issue beyond the norm, they have always been willing to figure out the best and least expensive way to get things fixed, which is greatly appreciated! I don't ever feel like they are trying to upsell me when I come in.

Well experienced. Professional. Even if you re stuck waiting there are plenty of things to do. Always a great experience. Friendly staff

I worked with Joshua Henderson. He was a wonderful guy to work with and he was very friendly and understanding. It was clear he wanted to help us feel good about our purchase! Great job!

Great customer service from Justin Olejnicak! Definitely will be referring friends and family!

I had a wonderful experience buying a car here. I worked with Trisha Lemieux and Narin to buy a used Legacy. Trisha went the extra mile by finding me a hoist to inspect the car from the underside. I had questions that Dan the used car manager was brought in to help with. He was very helpful as well. Trisha ended taking the car to the Subaru dealer for a certified technician to inspect and OK my concerns. She went above and beyond to help put together this deal. I felt she was constantly looking out for my best interest during the entire process. I am very happy with the car and the sale.

Narin is absolutely amazing. I walked in, told him my needs in a car, he found a car for me, and I pulled off the lot with it. Very easy unpreasured process. Before you pull off the lot Brent and Devin make sure you understand every feature of the vehicle and how to use them! I highly recommend you coming to this location specificly, only if you'd like to get into a car fast and easy. Whatever investment it'll take for you to get here will be totally worth it!

Jamar Seymour was great!!! He was parked and worked extremely hard to make sure that I got what I needed!!!! I will definitely go back!!!

Had a great experience at Walser Nissan buying a used car today. Matt W was the salesman, he was easy to work with, very open and honest.

Thanks for all your help! Thank Narin for the help getting a lower rate.

Matt was very helpful and understanding. He walked me through all the steps of buying my first car. I love my new car!

Great experience with Nissan and Matt. Got a sweet deal on a pathfinder lease.

Leo was very helpful and knowledgeable in setting up my phone Bluetooth. He was very professional and patient as I really needed help. At the age of 65 I feel good if I can plug in my toaster and I thank him greatly for his patience.

Terrible experience. I have put down a deposit on a car on Friday. Called the dealer next day right when they opened. Confirmed availability with TWO sales reps, then when I wanted to finalize the purchase, a third person on the phone told me it sold this morning and my deposit will be refunded. What?! This is a scam place. On top of that, the first sales person was clueless about Nissan backed power-train warranty. She did not know it exists and needed to check on it. Really? Wasted a lot of time arranging an out of state transport. Should have gotten a clue about the sub-standard service when they would not call me and all three contacts were initiated by me only. Save yourself time and look elsewhere or at least in person only.

Honest, quick and comfortable experience. We explained our price range and our budget. Dan Olson did a fantastic job accommodating our wants/needs while keeping us within that budget. Would definitely recommend to anyone looking to purchase a new vehicle.

Great service. Sarah was efficient, knowledgeable and helpful. Got us exactly what we wanted with minimal hassle.

Sir, This review is not only of your dealership but of your sales personnel as well. You really have a good thing going here. Your salesman really helped us out and not only was MATT WIECZOREK professional but he did it in a kind and respectful manor which is not common today. Over the last few months we have been to several metro dealerships most have treated us well but at WALSER Nissan it was different and that is why we purchased our Nissan Altima for you. Thanks again Matt for your time.

Jarid went above and beyond by coming in on his day off to make sure the transfer to my new car went smoothly

Had issues with the final documents multiple times and had a wait long. Had to come in again and get it corrected even after mentioning.

Gil Vargas was super helpful and nice. I would recommend him to anybody looking at a car there.

Customer service was amazing here.So we whent home with a new Pathfinder!

Eric is always kind and gracious when I stop in for service.

Just bought my very first car Jarid made it a great and easy experience

Jarid Severson was very friendly, as well as helpful. Great staff and customer service!

Working with Matt Wieczorek was easy and informative, will come back again next time we buy a car.

Matt W. made buying a breeze! What a wonderful dealership and service area too!

Had the pleasure of dealing with Rick Keturakat (Commercial Sales). Rick is genuine, down to earth, fun and easy to work with! We couldn't have asked for anything more. The transaction was smooth and effortless! Thanks Rick for everything you did for Titan Custom Cabinets, Inc. Best of luck to you and Walser Nissan.

Great lease deal and exceptional service. Jarid was great to work with!