W Hotel Taipei Reviews

This year, there are fewer dishes and some are disappointed.

You can see the 101 room type, with a perfect night view, the equipment environment is not bad, the stunning visual design and small details, there is a feeling of light, most drinks and foods are subject to an extra charge, except for the night view room type Whether it is worth the high price, it is a matter of wisdom.

Ultra-modern hotel, but at a slightly higher price.

Dunno. Place is great. Price if cash isn't a problem.

Please, please drive away the righteousness of the intersection, do not command, only sneaking (wearing orange vest)

The pool is good, but the surroundings are BAR, so I can not feel confident in my body. But it is the best to drink. The rooms are great too. If anything, it's going to be a club on weekends and not for families

This mooncake gift box is really not ordinary....not ordinary and easy to accept. I am ready to send the food.

Followed by the set of tea cups, in addition to the bottom is easy to leak, the middle of the insulation set is actually not hot, can not take the hot tea.

Then there is only a teapot without a tea bag in the suit.

Full of surprise!

Back to W TAIPEI again, this stay is to celebrate my wife s birthday. I would like to thank Winsinder KAREN for her enthusiasm for arranging check-in. She also prepared a handwritten card, cake, and one for the baby in the room. Small tents and toys can let the son discharge in it.


The time in the pool is also very holiday atmosphere. With the special Melon bomb exclusive to the daydream plan, it can make you feel like a vacation in Nanyang Island.
I think this is also the reason why everyone will continue to visit again, and we will still return to W TAIPEI in the future, thank you.

Good environment, good atmosphere
A great place to see 101 fireworks

Hotel is good, except that my points won't show up on the loyalty program even after uploading the full hotel bill

Very nice and comfortable hotel. And the room also quite spacious. The staff very friendly and helpful. Very conveniently located as it is quite near the subway. For some rooms they have the perfect view of Taipei 101.

After I lived in Hong Kong for the first time, I liked W's style very much. I couldn't go abroad because of the epidemic this year. Although Taipei W has been in operation for many years, the maintenance of hardware facilities is not bad, and there is no obvious historical trace; while in the maintenance of software, although the staff service style of W is relatively young and natural, this stay does make people feel A bit too loose. In the case where the resident alone can see that it is a pregnant woman, many details of the service will only be arranged if we ask for it...

The following is my experience on the day of my stay:

1. During Check In, the service staff delivered welcome drinks. Although they were informed that they did not contain alcohol, they still asked the pregnant women if they could drink.

2. Due to insufficient seats in Yen Bar, I was invited to the corner seat in Yen Restaurant. At the moment, I asked if Yen Bar had a seat and wanted to move in. After sitting for 20 minutes, the next table changed to a group of customers. They also I made the same request. In another ten minutes, I heard that the service staff came to the next table and said that Yen Bar was available to help them move over. I think my request should be forgotten? Because the view of the seats is still pretty good, I didn t ask for a new position, but after ten minutes, the service staff suddenly ran and said that there was a seat at the bar, and asked if we should move in and sit down.
It didn't take long to find a group of vacancies in the corner near the window, and asked another service staff if they could be replaced. The service staff explained that the seat is an epidemic prevention seat and only one seat is open. Although I did not see any Anti-epidemic seat planning, and the previous group of customers is also two people, but we also cooperated to dispel the idea, but in a few minutes came a group of two customers to sit, they were not arranged at the window seat However, after requesting the service staff to move, the window seat was arranged.
Ten minutes later, another service person suddenly came to tell you that you just proposed to change to a sofa seat. Would you like to help you change to a seat closer to the window? At the moment we are full of question marks, but still Change the seat again, but because it has been a little longer, because every drink waits at least 15-20 minutes, we left after ten minutes of sitting.

3. When preparing to use the quick-cooking pot for boiling hot water in the room in the evening, it was found that hard foreign bodies of the size of mung beans were poured out of the pot, and accompanied by impurities, there were still two times after cooking. The head of the housekeeping department immediately came to replace and deal with it. After waiting for thirty minutes, someone finally knocked on the door. It didn t seem to be the housekeeping supervisor. He thought the housekeeping staff would want to know the situation, but he only said he would come with me. Replace the quick-cooker and leave after the replacement.
I can understand that it is inconvenient to enter the customer's room for confirmation late, and I know that there are other things left in the quick-cooker. It is no fuss. Anyway, the hotel is willing to deal with it. But I think that to spend money to live in a five-star hotel is to pursue a certain quality of facilities and services. When the recent epidemic has just been unsealed and the number of visitors has increased significantly, the lack of manpower will indeed lead to a longer waiting time for customer service. The service staff of Taipei W are all very good, but the quality and details of the service itself should not be discounted. Hope to have a better experience next time you stay. The above is for your reference.

Sisters enjoy exclusive 10F outdoor area on the day of consumption, very comfortable

The location of the hotel is good, the gym inside is spacious, the equipment is perfect, and the breakfast is a must, the only pity is that there are few games rooms suitable for children!

One of Taipei's most fashionable spaces is definitely not an exaggeration. On Saturday nights, men and women are dressed up to enjoy the nightlife at the 10th floor bar. The VIEW of the room is superb, and the room in the west can see the traffic and bustling of Zhongxiao East Road. The night scene is super beautiful.

The service is very good, the decor is stylish, and the refreshments and snacks provided at the meeting are exquisite. Only lunch at the cafeteria, I feel that the quality and taste of the meals are not as good as they should be, which is a little disappointing.

A hotel with a young and trendy atmosphere From the moment you walk into the door, you can deeply feel the warm and cordial service attitude, and feel the feeling of every receptionist and welcome VIPs. The whole mood is very happy, relaxed and warm in an instant Full score
The scenery of the room is really beautiful and spectacular. You can see the different beauty from day to night. Looking into the distance makes people feel good and relaxed, so that you can relax in time, and the mood is really comfortable. ~ The bar on the 10th floor and the outdoor poolside , It s so leisurely here, you can enjoy the holiday atmosphere!
Outside the hotel is the Xinyi Business District, you can stroll around for a whole day, many big brands can see this area~ There are also many well-decorated restaurants with good atmosphere, and there are many bars & nightclubs nearby at night. It is really great to come to Taipei to live here. !
It s also very convenient to drive by yourself. If you want to drive out and walk around, just tell the counter. It s really convenient to live here and park!
I have a very good impression of this restaurant and the service is enthusiastic. Every service staff from the door to the customer service is very polite and very enthusiastic! Make this tour more divided!

The purple bar on 31F, overlooking the 101 building, is fashionable

I call the 12/31-1/1 to see the 101 fireworks room. I want to bring my family a different visual experience of fireworks.
The customer service staff has been transferred to the reservation, the customer service staff quoted no breakfast, no dinner or even other services, one night offer 65000+15.5%=75075 price.
I indicated that I can make a reservation but I want a high floor. The customer service staff said that they are 13-30 floors. It is a few floors to know the day.
I can see the fireworks when I live on the 15th floor of the building. I want to enjoy the high floor view to W Hotel. The customer service staff said that there are vacancies on the 13-30 floor, but it is only on the same day that you can know which floor I am arranged.
Moreover, the customer service staff indicated that if I confirm the reservation, there will be a vacant room. I only ask for a high floor. The customer service staff is required to make a reservation without feeling bad.
I have lived in the W Hotel in Taipei before. The attitude of the customer service staff of this reservation will give me a negative rating if I let me rate it. Arrogant and rude, I will only ask you if you want to make a reservation now. What I really want to know is completely unanswered.
Take the Taiwanese as a fan? ! W Hotel looks very advanced, service and attitude are still much worse than foreign countries!

Albert Lin

The bar is good. Party place at night, place to chill in the evening

A typical W hotel full of boys who like to show what they have. In Taipei, this is joined in the bar all Hyspter of Taiwan. So if you want to see a lot of cool outfits and "cool" people, this is the place for you. Hotel is very modern and expensive, just all W hotel

Love this place! Great atmosphere and a sense of high class

Amazing scenery! Cosy place. Possibility to sit in and outside

The seafood at the buffet was good, but there was not much variety. It s great to have fresh vegetable juice

Parking and software to deal with septic tanks filled with the smell, people really like a five-star hotel

Every time I go to stay at this hotel, the sanitation, service and environment are very satisfying.

The meeting room is spacious and bright, and the air is cold.

W Hotel is one of the best hotel in Taipei and location is also very convenience, as there are department stores, shopping centers and many restaurants near by. 101 is also within walking distance as well.

Breakfast is delicious~~ There is an outdoor swimming pool

Very nice hotel, great location, awesome breakfast buffet.

A good place to drink and lie down, the outdoor scenery is good, suitable for relaxation.

Convenient location next to the MRT station
Field floor and activity updates on the general floor are frequent
The top floor restaurant is perfect for swimming pools, mainly for visual openness. The outdoor dining area is great when the weather is good.

We had such a good time here. Loved the building and room design, loved the food, loved the service.

A trendy hotel with everything you need. Great location, a little pricy tho. MTR station, blue line, just around the corner. Many restaurants nearby and is a very convenient location.

WOW~ This is a hotel that I can see from my home. The price is high, it is the chairman level!

Hahaha! A place to eat atmosphere. The food is cheap and expensive.

The buffet restaurant is still good, but the venue is more crowded.

The location of the hotel is impeccable, the bathroom is relatively small, the spare parts and electronic products are all available, the breakfast items are many and delicious, and it is recommended for budget travelers.

W Taipei is very chic! The lift has party led lights (nightclub feels). The rooms are less spacious compared to other SPG hotels but it has a lot of chic stuff in the room like the mini wine bar. Try to get the high floor rooms and be amazed with Taipei lights at night.

Gorgeous hotel! Beautiful ambience, rooms are plush and the restaurants have yum food. The area around has lots of shops and very lively

The design of the hotel is very special, even the toilet. Afternoon tea is delicious and the service is good!

It's awesome with aaaaaamazing pools with poop and leafs and branches

The atmosphere is very good
Quality bar fee

This hotel is a hotel of the luxury line among the SPG group. The atmosphere is good and the pool is nice.

I ate the kitchen table, I think it's not bad, it's sweet, it's very suitable for ants.

Has a consistent level, W good quality,
Good hardware facilities and slightly insufficient training of service personnel.

Good view to Taipei 101, close to shopping center. All you need around you

The in-room Bose theater sound system is mostly impressive!!

Very nice rooftop bar with swimming pool! Drinks were not bad but nothing extraordinary.

0 points.... I don t even want to give a bad evaluation of one star to the wedding department of W Hotel~

Share W HOTEL s poor and bad wedding experience, please don t be as stupid as we are to make a decision to kill you! Because every anniversary of your wedding in the future, you will think of their glib and lie. , A disgusting face worse than the three-star service~ Regret for life!!!

Share with you the newcomers the fantasy experience we encountered in W hotel! We held a wedding banquet in W hotel in the morning, midnight and evening at the end of 2018. At the beginning, for perfection, I thought it was right to choose W hotel! But the overall process review, Don't mention the pre-marriage episode. On the wedding day or after the marriage, we only reacted to Whoel because of a few items lost in the dormitory room, but from the beginning to the end, we have to take the initiative to contact the business window and listen to them. Lies collectively trying to conceal the truth; or we just want to entertain relatives and friends and guests, but the tableware on the banquet table of a five-star hotel is about to be stained with the chocolate sauce of the guests, or we just want to hold an outdoor ceremony and get caught They will prevent personal freedom from entering and leaving the swimming pool where general hotel guests can enter and exit, and they will be blamed. We did not apply for a microphone in the outdoor wedding ceremony (please note that they also taught us that not every wedding needs a microphone. Yes!), or at the beginning, I just asked the 101 VIEW which is the best, and we were also responded with a sneer, asking us to check the room price for ourselves. When customers lodge a complaint, they will never immediately apologize in a humble and considerate manner, and we need to use Tonglian records as evidence to prove it, and then we admit that their colleagues in W Hotel have many years of experience, but even the basic immediate response processing is the same. Poor, the process of communication will emphasize that I am very busy with things at home, or going abroad for business...something not, a bunch of reasons that have nothing to do with our customers!

Later, we discovered that when guests who only go to W HOTEL to stay for one night or consume one meal can enjoy basic rights, we paid dozens of times more expensive than one night's accommodation. The price, (from the morning ceremony, the outdoor ceremony in the afternoon, the banquet in the evening + the two nights of accommodation, all the consumption of hundreds of thousands), but I did not even get a general service and fair treatment, the conclusion is that there is only one we are crazy , Consumers who are ill, with too much money, made the decision to choose W HOTEL stupidly.

We will remember this lesson to death. Every year, we will think of the extremely bad and poor service attitude and response of the W HOTEL banquet department!

Ordinary
The quality of Ziyan Bar needs to be taken care of, too noisy

High-end conference center, smoking room on the 8th floor, smoking people can not go to the first floor

I hope that I can treat each other even if I am not a guest.

At the IMPACT meeting, the hot drinks machine had the option of hot milk, but the service staff said that it could not provide hot milk, because the milk was left for latte use, which made me very incomprehensible. I didn't eat the whole plate on my table. My bags and notes were still in the seat. I left the seat. As a result, the service staff took away the whole plate of fruit and left a bottle of mineral water for me. W Hotel The service is very disappointing to me!

Good hotel.. very ostentious.. rooms have great view..probably better than any other hotels in Taipei.. beds are comfortable.. rooms are big...the bat is good..but I won't say it's in the same league as top hotels around the big cities ..

Expensive and near the high end shopping malls. Location is great. Service was very good as well.