4 years ago
Purchased June 5th still hasn t arrived. What s m...
Purchased June 5th still hasn t arrived. What s more disappointing is website mentioned no issues with shipping times, back orders, etc. when called the company, the mentioned they were slow processing / shipping due to Covid. Which is understandable. How ever of this is the case update your website with correct info so expectations are correct from your customer. Competing companies had in stock product and could have arrived in days. Information provided by your company now states it was shipped on 6.15 and due to arrive 6.19.20. This post is 6.24 and still hasn t arrived, and your company has not responded to why. In this day of tracking info we should know where the product is and date of delivery.
Hope the product is good when it arrives as sadly it will be last purchase from this company direct. I highly recommend using Amazon or direct through Costco If purchasing.