
Traveled winter 2016 from Miami to Cuba. In Miami,...
Traveled winter 2016 from Miami to Cuba. In Miami, I was stopped because my visa was in the wrong color. After speaking with the Visa Expert, I was advised to take photos to purchase a new visa on the premises subject to my being refunded when I returned home. For five months now I have written mail, called customer service and showed up at the office without being refunded. After talking to the general manager I was told "that there was nothing wrong with the visa they were selling" and "that I could not prove that the client manager had said I would be refunded". If the error lies in the fact that I was tricked into buying a new visa by Spirit airliens I can live with. But I have never experienced similar to poor customer care. The visa expert has cost me a lot of frustration and time.
Top and personal service and follow-up. Everything...
Top and personal service and follow-up. Everything worked excellent. recommended
They promise and promise, but have no follow-up of...
They promise and promise, but have no follow-up of their customers. It was so far we got off to work even though we were out in good time with the application. Steer away!
Lousy customer service. Save money and time by usi...
Lousy customer service. Save money and time by using another service. These are not reliable and do not conform to the standard they claim on the website.
