UZ Brussel Reviews

Nous sommes le 12/04/2025 à 04h30 je vous ai écrit cette plainte.
Nous sommes venus avec ma femme à l'urgence vub jette ver 21h35, parce elle ce santé pas bien depuis le 09/04/2025. Mais ma femme est connue à l'hôpital suite à deux accouchements à 2014 et à 2017, mais elle eu aussi des complications des santé âpres avoir accouché à 2014.
Une fois soint intensif, opération ambaulli pulmonaire et opération de gland surrénale. Donc ma femme et suivi dans votre hôpital. Elle aime bien soigner dans vôtre hôpital parce ce la réputation et bonne au niveau de traitement.

Pourquoi je fait cette plainte discriminatoire, le 12/04/2025 ver 21h35 nous sommes venu à l'hôpital et nous sommes enregistrés à l'accueil on pris place. Ça ce passé très bien sans problème. Ver 22h18 nous sommes appelés àla première consultation chez docteur NINA VAN DRIESSCHE, docteur urgentiste. Elle poser la question à femme, quece que puige pour vous. Ma femme à répondu je le nez bouché et qui saigne du sang, je suis trop faible et les muscles et les os me fait très mal. Docteur nina van DRIESSCHE la répondu on peux rien faire tu dois aller chez ton médecin traitant. Elle répondu docteur nous sommes le samedi il ya aucun docteur qui est ouvert. Tu n'est peut pas m'envoyer à l'intérieur puisque l'un de te collègues me consulte parce que je me sans bien dû tout. Docteur Nina van DRIESSCHE elle à du ok, mais tu dois attendre 03h d'attentes. Ma femme à répondu ok pas de problème, nous sommes restés à la salle d'attente des 22h26 à 03h39 du matin sans personne nous appel. J'avais vu un docteur je lui posé la question, docteur nous sommes venus ici ver 22h26 mais que on marquer que les gens qui vient après nous passe facilement. Mais nous nous sommes toujours là sans personne nous appel. Elle nous ont répondu il y avait beaucoup des patients. Je lui est dit docteur ver 01h du matin il y avait que trois patients qu'ils étaient déjà consulté par vos collègues pourquoi pas nous .depuis nous sommes là personne nous regarde et personne nous appels. Est-ce docteur il y a un problème. Elle nous ont répondu ok je veux venir dans 10 minutes pour vous consulter. Depuis elle était parti le docteur elle n'a jamais venue, ver 03h40 du matin je vois docteur Nina van DRIESSCHE. Je lui est posé la question, docteur nous sommes 03h40 presque 04h du matin nous ne serons pas consulté un médecin. Elle ma répondu je vous avez prévenu que vous allez rester jusqu'à 06h du matin. Je répondu docteur tu sais que nous sommes venus ver 21h, mais maintenant nous sommes ver 03h40 du matin. Dans la salle il reste que nous à consulter. Elle ma répondu que vous allez rester là jusqu'à 06h du matin, si vous continuez à discuter avec moi j'appelle la sécurité de vous sortir à la porte. Je dis madame tu as prêté serment pour aider le patient pourquoi tu fait la discrimination. Elle est partie docteur Nina van DRIESSCHE est venue avec la police pour nous chasser avec quelqu'un qui est connue à l'hôpital et qui tous les professeurs qui l'ont aidée à avoir une meilleure santé aujourd'hui. La police nous ont chassé comme de rien. C'est la honte de l'hôpital que un patient qui ne pas violant et chasser à l'hôpital à 04h du matin par la police le nom et inspecteur Lefevre qui était à un autre intervention dans nous écouter la police.
Docteur Nina van DRIESSCHE nous ont montré la discrimination existe, dans cette hôpital on à jamais été discriminée, mais docteur Nina van DRIESSCHE et la police inspecteur Lefevre nous ont montré la voix discriminatoire. Ce la réputation de l'hôpital, le médecin reste seul responsable aide le personne en danger. Mais pour docteur Nina van DRIESSCHE c'est ne pas le cas pour son travail. Je retourner vub jette jusqu'à chez chez-moi à la maison avec la femme qui est sérieuse ma malade en plus ce quelqu'un qui prend de médicaments. Je vraiment navré je metterai plus jamais me pied dans votre hôpital à cause de docteur Nina van DRIESSCHE jamais. Je connais cet hôpital depuis 2007 jusqu'à présent je viens toujours à vub jette, mais aujourd'hui 13/04/2025 je metterai plus pied à cause d'un docteur qui savent communiquer malgré ce diplôme master. Cette plainte vous prenez sa a considération parce que je suis retourné dans la mais avec quelqu'un qui est sérieuse ma malade.
Je n'oublierai pas cette journée d'urgence vub jette avec docteur Nina van DRIESSCHE

EMERGENCIES = FLEE the worst hospital in Brussels. You have time to die on the spot. We put you color codes and we forget you for 5 hours .. and if you speak French it's even worse. All Dutch speakers have gone before.

Not bad at the level of staff ... during the first 24 hours of hospitalization there were already 3 things it's not ok!
We hope that it will go the next days.
Thank you in any case

Very satisfied so far. Very friendly doctors and nurses

Only hospital where I feel good. Great personal and very human. Thank you

Rvd today at 10:15 am it is 11:55 am ... service of M .....

A star because I can not put zero.
The service is urgently bad but really horrible, doctors who do not care and try to quickly repack. I was for a health concern at this hospital, they brought me out after 2 pm telling me it was nothing, I had to go back the next day to make my nose and they finally reacted and found my problem, I would never go there again in my life

on 18/12 I went to UzBrussel to tell me what I have, the observation + 5h of patient, out with a prescription for a medicine against diarrhea while I have a sore throat !!! thank you the Belgian doctor

We was driving from Paris to Brussels and my 3yo kid got sick, kind of gastroenteritis, it was a nightmare during this trip.
Someone recommend us UZ hospital, we were not sure what was going to happen because here in Canada (let say Quebec, wish is not Canada) if you are not citizen or resident you have to pay upfront to have the service and then claim to the insurance
Surprise, we found a very nice people taking care of the baby, they did not ask for paying anything, the only requested the insurance card and that was all. Service was super-fast compared with Quebec; we made all the process in 2 hours, nurse, pediatrician, blood test etc.
Honestly, this hospital is super modern, very clean and people talk different languages.
This hospital is like a university hospital.
Healthcare in Belgium is composed of three parts. Firstly there is a primarily publicly funded healthcare and social security service run by the federal government, which organises and regulates healthcare; independent private/public practitioners, university/semi-private hospitals and care institutions. There are a few (commercially run for-profit) private hospitals.[1] Secondly is the insurance coverage provided for patients. Finally, industry coverage; which covers the production and distribution of healthcare products for research and development. The primary aspect of this research is done in universities and hospitals.

I can only be saddened to see the lack of staff in "emergencies"
I have been there since 4:00 pm and it is 22:12 and still no doctor or support in sight.
Other patients have been waiting since 14:00.
Some patient guides become aggressive with nurses who do their best. I invite the ministers concerned to live this sad experience that many sick citizens have to undergo !!
I will not even use the word "patient" anymore, but number!

Professional hospital, top doctors, fantastic radiology service in particular.
I often hear people complain about the waiting time in hospitals, but people have to realize that a hospital is not a hotel where everything can go the way "the customer" wants it. People try to do everything in their power to follow their schedule and make sure everything goes according to plan, but you cannot predict emergencies, for example, that has priority over less urgent matters. You should be that serious emergency yourself. We should not complain about the health care in this hospital, I have not found a better one myself. I speak from personal experience.

Great professionalism of the staff, always attentive, perfect bilingual.
Spacious, well-appointed rooms. Pleasant infrastructure.
2 flats; no parking spaces very close to the entrance and free for disabled people, compulsory payment of 5 euros per day for television, telephone and internet, huge for people who do not have the means or the need !! ! Hospital to recommend.

I was hospitalized but in a common room and what I did not understand when receiving the meal with my roommate; she receives more things than me in her tray while we are all in a common room! And on Sunday, my neighbor receives koek chocolate and I get beasts toast, I did not understand anything in this confusion ...
There is VIP service even for the common rooms ????? To enlighten us please

Horror! To avoid. If we do not speak Dutch, we are treated like M ... My mother ended up crying, just after her operation, because all the staff despised her thoroughly. Ashamed!

Emergencies are a real disaster .. an unacceptable waiting time for serious illnesses .. either their staff is insufficient, or there is a big organizational problem !!!

My wife and I are both in treatment with various services (cardio, dermato, ortho, vessels) and are extremely happy with the services, kindness, availability ........ About the language: Francophones can to go to Erasme or Saint Luc !!!!

Extremely knowledgeable staff. Do not take risks and are open to questions and very flexible when it comes to making agreements.

We are happy to have arrived here after very negative experiences in the Netherlands (Vlissingen and Terneuzen).

Very friendly and helpful. You will be helped immediately. Nursing and doctors know what to do. Give good explanation. Despite the reason that you come, you have a good feeling here. Waiting times can add up urgently, but that is everywhere and you know that the doctors are really busy.

Dissatisfied with the hospital service, the majority of the medical staff contemptuous, foreigners are not welcome even if you take a private room as we did; keeping the patient in hospital while the latter feels in perfect condition to return home, supporting evidence; contradictory comments from the medical staff ... very bad experience, never again. A real revelation of the Flemish health system.

My father died there after his heart surgery there. The nurse had noted my mom's and myself's mobile phone number in case of an emergency. His death was finally reported to us by the police because they suddenly no longer had our number ... bizarre. When we visited him in the mortuary, we guessed what had just gone wrong. The person who was present could not give us a detailed explanation. I was able to call the CCU department myself to ask what had happened. To date, we do not yet know what exactly went wrong. But we as surviving relatives have to live with this. For them it was just 'just' a patient, but it was my dad ....

Very welcoming staff, good hospital, do you want to do a 'gray's Anatomy season 150 type course or do you prefer Dr House? Are we still hesitating?

I am always followed at the UZ and I have never been disappointed. The doctors are very competent. This is the best hospital in Brussels

Poor quality orthopedic service. I was there last month for a violent dislocation of a finger of the hand following a work accident. after several radios and consecutive consultations spaced, I have just learned from a hand specialist that the problem has been underestimated and that it is necessary to perform surgery. They sent me to physiotherapy when it will not solve anything at all! Great amateurism!

1.30h of waiting 1.30h of waiting but finally a super professional staff

I did not feel a number like that can be the case in large infrastructure of this kind.
I was reassured by the care of a very competent and available nursing staff.

Like all hospitals there are some days when it is top and others are good.
Home this time top
Fast support
Only Bemol .l nurse should consider the patient's condition
Ex exhumic migraine .... no need to make so much noise and lower the light ... it seemed that it took him more time
Unpleasant
Explain to the patient the act done or medoc injected it can reassure
The YOUNG VIGILANT ATTENTIVE PROFESSIONAL DOCTOR.
PLEASE 1 PATIENT WHO is punctured with nausea. Dizziness..Do not shake the wheelchair
or to be brutal
Put vs in its place just a little bit.
Otherwise it's years that I go through and globally satisfied.
1 doctor to mm remember this morning to take news seen his worries the day before and leave some tips

How crazy is the number of how the language barrier is
It is possible to fall on qq less friendly because Dutch or if the patient is 1 stranger .. MS no more than elsewhere i would say

So the note concerns the emergencies of this establishment and more particularly a member of the "caregiver" staff: Mr. Sabien.Vleeschouwers. I don't know if that day I had a doctor or an arrogant Flemish with a big superiority complex over French-speaking patients ... If I ever meet this junk again, beware of him because in his eyes I could agonizing as I wanted it had nothing to do with my state of health.

If I could set a zero like that I would have done it for a long time. I had surgery there for tendon of index finger. And I got an infection after a few days.

Internal Service of Dr. Lacor. I want to thank you for your excellent care. Thank you!

As I see the other reviews regarding the emergency service I realize that I came across the wrong place.
I am followed privately by gin who works in this hospital. I went to the emergency with strong contractions and pain in week 42 of large, baby who has had more amniotic fluid for a few days, at 11 p.m. at night, the induced childbirth which was expected 16 hours later ... ..after spending 5 hours in the emergency return home with contractions which reached up to 70% every 2/3 minutes, I didn't even know how to walk but I have to wait until tomorrow for the appointment because after them I am not at work.
Really disgusted.

Very good experience, very friendly staff, operation ok, well treated, only here I want to be treated.

They treat people well as you need nothing to say or you speak Dutch or French !!

Friendly reception staff
We were in the neurological department and we were very well received :)!
Very clean and welcoming

Mixed feelings. The quality of care is good, the organization and accounting can be much better. With the recordings that I already had, something has always gone wrong. The hospital bill was okay.

Really bad. My friend came in really sick, she had high fever, kept vomiting, was in pain, probably peritonitis, we don t know yet. Why we don t know? Because they told her not to eat/drink last night and when she was taken back to the hospital they sent her from her room to the hallways to wait. She has been in pain and they did nothing, but dance the night away. They took samples of her blood last night and they didn t give back to her. She was literally passed out in the waiting room and the doctors, which I think are only students practicing, were dancing. Her dad called the doctor and she said she s busy.

Wait 5 hours for you to be sent home, while later it appears that you have an ulcer

The staff is perfect bilingual, no worries for French. Very nice spacious room.
The staff is attentive, nothing to say, I was very well followed after my operation.
Very professional
Paid parking (price a bit high)
Has all the infrastructure (store, bookstore, cafeteria, distributor ect ...)

This is getting a tail. The button on the room is broken. I report this by reporting to the central of the hospital by mobile phone. Which seemed to me the only solution, except staring at the wall. I've never had a mountain of this over me before. Nice and easy if the patient has 2 broken legs. Bravo.

This hospital is the worst of all that I have been treated. Medical staff are cold and not respectful of patients especially if they do not speak Dutch. They kept me for hours without news of my appendicitis while I could see them dancing in the hallway. I had horrible cramps and vomited and they made me leave the bed I was put in because they needed it for another patient. I waited 10 hours for nothing. I do not recommend this hospital to anyone who does not speak Flemish

Yesterday I had to go to UZ Brussel after a headbutt from a colleague in the workplace. From the beginning to the end I have been good, friendly and helped in a calm way. For which I thank you enormously.

Catastrophe or emergencies. He fires to reach almost all the day there. they are very tranquil. he is not interested in peace. rating 0,00

A great team, a super nice personal even too nice. I have no words to thank them for all they do. May god "allah" protect you. THANK YOU

8 hours in the emergency with parking pay for the half hour plus you have to be Flemish for it to pass faster

A clean, well equipped private hospital with excellent health services

Well, for 20 years I have been there and always have content until Friday 25/10. DOCTOR HAD 40 AGREEMENTS!
I had afspr at 1 p.m. and got out there by 6 p.m.
I asked the nurses why it was already 15 o'clock. The nurses tell me yes she has too many patents soon you turn okay!
When I visited the doctor, she lied for her own best, because she called in her patient.
Yes there was an emergency when I replied her sorry her sorry maaf you colleague said something else antw she complains back to the management their fault.

Where does this go and then parking 10 euros due to their mistake! I deduct from my invoice

The emergencies are extraordinary mainly in the maternity ward. A team very attentive and very reassuring. They take you seriously and they do everything to heal and reassure you as soon as possible.
The reception of emergencies is also top, benevolent secretaries.
Thanks again!

The cafeteria is top hospital and top emergencies too

Emergency service: very very bad, we waited 4 hours to treat us and we returned without being treated! When we were there, we found an elderly lady who was waiting for 8 hours !!!

Good telephone support, bilingual Dutch-speaking person who is attentive and empathetic. Good management of emergencies. Listening neuropediatrician who was able to detect the epilepsy of our 3-month-old son and administer treatment the next day.

Had a terrible birth here and had it to this hospital have been, my child had been operated while this in retrospect and after second opinion elsewhere was not necessary or even detrimental could have been.

Never go to the emergency room in this hospital it is the most rotten hospital I have seen in my life, from 2:30 p.m. to 9:00 p.m. to say in the end that everything is fine you have nothing, while the person is suffering, despite the fact that the person is suffering limit you give back your soul they did not want to make it pass. Less suffering people are to pass before while it arrives after. I advise no one to go there in its emergencies most of them are trainees with no professionalism. You have to remove the word emergencies from this hospital is more like a waiting room or you die slowly.

MW g I love because I gave birth to my Prince my personal and you have really wonderful thanks for all

Excelent reception, excellent staff, perfect organization.
irreproachable

I can t understand people that give only one star .
This is a huge hospital and there are lots of people that need help you have to wait that s normal !
And I also don t speak Netherlands and just a little bit French, bc I m german
but I never saw something,
that they were unfriendly or behave wrong !
if one person at the hospital had a bad day
it s not that the whole hospital is bad,
get that right !
I ll give this hospital 5 stars bc they saved my live and not only one time !

Dutch-language academic hospital in Brussels. Nice to be helped well in your own language, especially in consideration of the many unilingual French-speaking care centers elsewhere in the city. I understand that this is perceived as less pleasant for the French-speaking co-residents in Brussels, but they have sufficient supply in this city. Hopefully the tram will come soon, because accessibility by public transport is not optimal at the moment.

Extremely satisfied from the urology department. Take time to listen and propose solutions that take the wishes of the patient into account. Nursing staff and doctors top.

Best hospital i ever been to in belgium ... recommended

Very disappointed with the hospital I was treated like a bitch by a nurse because I do not speak Dutch and then it is too cold the gynecologist compared other hospital
I recommend it to anyone ...

Very organized...and the staff is very kind and helpful

Have been treated for almost a year on oncology and surgery and radiography, treated equally kindly and compassionately on every shift by both professor, doctors, surgeon, nursing staff and ALL other staff I dealt with. Not a single negative comment. Also nothing to complain about cleanliness and food. 44 years ago, our dad was nursed there as a heart patient and many times in the following years, was already a very good hospital, and now much improved. And people who complain about trash should consider whether nothing ever goes wrong at home. It's all just people who work there in good and bad days. Great!

Outpatient: wait reasonably good arrangement, good reception, doctors in training very good knowledge and team work, professional and friendly listening ear.
Hospital: admission desk could be better with regard to friendliness, nurses friendly and knowledge. Rooms: ok it also not a hotel with room service.
Minus point when recording in a V.E. no explanation about bathroom / shower places and where the water filter system is located.
Emergency: not who is first, first served. Obviously the service looks at the degree of necessity after the pre-investigation of the emergency physician. Life threatening incoming have logical priority.

6 hours in the emergency room to find out that I have muscle pain and come out with a stupid prescription. The spectacle of total incompetence is here. If you don't speak Dutch, really avoid it !!!

It is a city and not a hospital as it stretches over a vast area of land and contains all services.
It is a university hospital that contains a hospital and a university educational edifice. This university hospital is located in the Belgian city of Jett, which is spoken in both French and Dutch ..
This university hospital contains all medical specialties, all branches of physical therapy, a blood transfusion unit, and the university building. There is nothing wrong with that. It is a wonderful building that contains a library and study halls, and inside the medical complex there is a restaurant for students.
There is a public transport network next to the hospital and there is a garage for cars and the disabled ...
I hope you benefit from this information

Hospital very clean and very well organized compared to France.

Poor, anti-French PMA service that take patients for wallets. Doctor does not conceal the patients during the first appointment, refuses to give a hormonal dosage (we just have to deal with our French doctor) .... no More

Service from nurses and doctors left to be desired!
They clearly do not care for patients, and let you wait with your pain. They do not provide any additional tests, and make you out by giving you a poor Dafalgan.
Outrageous, fortunately it's called the emergency department, the wait is even longer than an amusement park!

Lamentable hospital rotten home caring rotten I even made a reflection of the kind it does not look like you're sick I heard it from my life

Very good hospital and very clean, the reception is great, the nurses are very close to patients.

I come to the blood collection service by appointment a few days before in which it was reported that they would notify the Dr to put the request in the computer, so I am on the service as it turns out, no data in the guide. Searching for Dr to correct, Dr Untraceable does not count, so extra waiting in waiting room until finally the requested file appears in the PC. we will never know of course. Being a patient is no laughing matter.

I arrived at the emergency department at 4:00 p.m. with a prescription from my doctor indicating the need for a gastroscopy. After 8 hours of waiting, without having received any information from the emergency services, I was told that he could not have this gastroscopy since he neither had any bleeding.

Easy parking and welcome, very knowledgeable, super friendly nurses (day clinic) rooms (especially bathroom / shower more beautiful than in most hotels) I'm a fan! (although I prefer not to come back too much :))

Excellent hospital. Dutch speaking and with the smile French and English are also spoken, no other hospital in Brussels can measure at the UZ. Given the size of the hospital it is of course difficult to generalize, but according to my own experiences: high quality of care (with a number of services that belong to the European or even world top), friendly and competent staff, nicely renovated rooms with all the necessities, large and efficient emergency service (if at least you come up with something that does indeed require some urgency), free Wi-Fi for both consultation and admission and so on. The disadvantage is that the billing service is rather slow and cumbersome, although that may be true for more hospitals and they are making cautious steps towards digitization. Another small disadvantage: no air conditioning in the rooms, so a hospital stay at very hot times is not recommended.

No respect even less when you are French-speaking and worse if you have origins other than Belgian. The staff cringe if you want to speak to you in French. I am EMERGENCY SINCE 10H the wrist broken it is 13h40 And still nothing! Some nurses tell me to wait because they took their lunch break other answer me not even ...... This is anything but an emergency service !!!!! And if you have the misfortune to want to go to the toilet you will be told to go after the others. A poor emergency service !!!!! Nice team unable to believe that we are here to sponsor Flemish nursing studies ....

Very disappointed with the lack of professionalism of the emergency staff. 5 hours of waiting and poor support . Have had to look elsewhere What time lost and suffering ...

Dear UZ Hospital Staff

I had thought for a long time before writing what I am writing now ... But in our religion who does not thank people does not thank God
In my country, the medical staff we call them angels of mercy ... But I did not see the practical application of this trait except in your own hospital

My wife followed her pregnancy in her last three months in your hospital, my new baby who died two days after his born.

Your kindness, good treatment and assistance are all worth thanks and gratitude.

Your condolences to me and his mother eased our pain and helped us to stand again.

You showed us that the gender and religion of a person does not matter ... The important thing is the humanity that we carry in our hearts.

Thank you for being by our side in the most difficult moments of our lives ... Thanks to the doctors, nurses, cleaners and security men ... You are the best and the finest

Thank you from my deceased child (Aws Dabool)

Super hospital! From the counter to the various doctors and nursing staff you are helped very friendly. The children's department is very competent. They do not take risks and take the time to investigate everything.
Big congratulations to all staff and thank you for the great service.

The image of the hospital is not up to the care and services provided to patients. Clean places certainly BUT quality of care, deplorable, emergency room first an excessively long waiting time however it was only 8am, weekday, after more than an hour of waiting lost, you are received by a student !!! I tell him that it is a doctor that I want to see, IT MEANS THIS IS THE HABITUAL PROCEDURE, AFTER THE DOCTOR WILL COME, ... !!! I had to let myself be examined by the student and after another 50 minutes of waiting by an OTHER YOUNG WHO WAS BEING SAYING DOCTOR !!! I had the impression that she did not even understand French because she was re-formulating the same questions !! BRIEF, THIS CONSULATION MAKED I STILL MORE SUFFERING BECAUSE IT WAS LATER, WHEN I ENTERED. , CONCLUSION, CATASTROPHIC. Juillet2019

The Best Hospital I've ever seen in Brussels . English , Dutch and French can be easily spoken there. Very Professional hospital , many specialities are available , very kind and helpful staff.

Completely disappointed; the emergencies are endless (min 5h for each of the 3 admissions) with a senior (> 90 years old), twice arrived with the ambulance; for one of the admissions, transfer after 5 hours to Geraardsbergen (45min of Bxl by train or car !!) staff unfriendly for a party.

UZBRUXELLES steals stem cell and bone marrow from anesthetized patients humiliated by students and those who direct them (professors) humiliated and reselling our organs to multi nationals