Utah Redzone Real Estate Review

Top notch customer service! Jesse uses his football career work ethic to develop a winning gameplan for your real estate needs where the client is a VIP.

They were very prompt and professional. They were able to also answer my questions quickly. Great experience.

Jesse is the best realtor we have ever worked with! Finnaly a realtor who answers questions quicky and gets things done! Highly reccomend, you will be well taken care of!

Absolutely disgusting management, illegal practices and general neglect of the properties they manage.

Jesse and his team have always done everything in their power to help me in my family. I can't imagine using anyone else for real estate or property management.

Connor is a determined, honest and pleasant young man. I appreciate his insights and work ethic.

I signed a lease with Redzone in about mid April. My move in date was May 1st. I took that day off from work and rented a Uhaul to get moved in. That morning at about 7:30am, I received a call saying that they did not clean the property... even though they had something like 12 days to do so. They never made the property move-in ready/ fixed the property--I moved into the place with cracks on the walls, nails from previous tenants, blemishes on the walls in need of paint, amongst other cosmetic issues.

I took picture of the damage from past tenants and submitted them, and Redzone claimed they would send out an inspector to verify: they never did...

Fast forward two months, my girlfriend and I were spending the weekend at a resort in Park City for her birthday when they notified us that they would be doing a showing for prospective tenants... they texted it to us at 7am that morning and they intended to do it at 9am. We told them no and asked what was going on as we had a lease through November 30th, and we never received a response.

Fast forward two more months, I receive another notification (this time at least they had the courtesy to schedule it days in advance) that they will be showing my unit August 26... and I still have more than 3 months until my lease is up (***UPDATE*** Redzone will be showing my unit during the Coronavirus Pandemic with more than half my lease remaining. They do not care about how invasive they are nor how badly they treat their tenants.). When asked why they are showing it 3 months in advance, I got the usual: "we will have someone get in contact with you." because no one has answers, and I will not be holding my breath as I don't expect them to get back to me either (as they haven't in the past).

I asked the neighbors what their experience was like also, they said it has been similar and Redzone does not show up to scheduled maintenance requests either. The new tenants said they took work off similar to how I did, but in their case, they had scheduled maintenance... guess what, no maintenance personnel from Redzone showed up.

The organization, the service, the communication is all abusive for paying tenants. They simply want you to pay your monthly without providing even subpar service in return. I'm disappointed, but also disgusted with this racket. No consideration for their tenants, but they have been consistent... just in ways clients would not want them to be. Also, be prepared for a $300 lease initiation fee at the beginning of your lease you won't know about until it is time to sign--factor that into your budget if you want to deal with this disorganization.

Do not rent from these thieves! They are deplorable. First off, when we rented from them they took forever to fix anything, if they ever did. It took almost 2 weeks to fix our heating because they wouldn't hire anyone legit to come in during the day, only someone moonlighting after hours. They only got the issue resolved when we threatened to repair and deduct. They also told us they would repair many issues in our initial walkthrough, which never were addressed or fixed. We were also over 24 hours without plumbing because they wanted to find a cheaper company rather than go with the first ones they contacted.

More importantly though is the fact that they have yet to return our security deposit. They waited more than the legally allowed 30 days to say they would send it because they needed the next tenants to move in. Now they say "the check is in the mail." This all screams that they have poor accounting skills and are lying about having our money. So now we are going to be forced to take them to court, wto hich the owner told me he "doesn't respond well to threats." It's not a threat. It's the last resort we have to recover what is rightfully ours and if they weren't so awful, it wouldn't have had to come to this.

Lastly, everyone except Mindy has extremely poor customer service skills. Scratch that, they lack basic decency and communication skills.

Final takeaway? Stay as far away as you can from this dishonorable group of jerks.

This place, especially Jesse Boone, is awful! They don't care about their tenant, they let us fo3 months with our ANY water pressure! Then find out the water is contaminated with arsenic and nitrates, and give you 10 half a week to bathe and wash clothes erc. They don't care about anything but money, especially Jesse Boone!

Horrible company! My girlfriend rented a home from them and I got to see firsthand their unresponsiveness, deception and greed. It was deplorable for the whole 12 months of the lease, from pre-move-in until currently fighting to receive her deposit. It's like they ghosted her after she gave them the keys to the house. No move out report. No refund of the security deposit. No explanation. Would not return multiple requests, then demands, and now she has resorted to a lawsuit to get her deposit. - Edit...She just won her case in small claims court with court costs. I'm sure she will have to hire a lawyer to garnish bank accounts or file a property lien to actually get her money. Cheats and cons!

I contacted REDZONE with a rental property inquiry. I had experienced several last minute cancellations and even a few no shows from other companies. NOT REDZONE! The REDZONE team responded right away to my inquiry and set up an appointment for me to view the property. They kept in contact with me the entire time and talked me through the process. It was a refreshing experience.

CJ. was so exceptional and very friendly. I was happy with her quick response to all of my questions and texts.

Gavin Farr helped me with my home purchase. He did an amazing job! He went above and beyond in every way. He is the only Realtor I would ever recommend. The Redzone Team is great!

They showed me.a condo today and.I have met with them. They are proffessionals and.I highly recommend them.

CJ was very professional. I was impressed by the fact that someone was actually answering the phone after hours. She was happy to answer the questions I had regarding the property I was interested in. I would recommend Redzone Real Estate based on my interaction with CJ.

Connor Dyches works hard for his clients! He is completely dedicated to finding you the right house and getting everything done as soon as possible and I the best way possible!

I had a very pleasant experience with customer service, especially speaking with CJ.

When my wife and I bought our home in West Jordan, Jesse Boone took care of everything except for qualifying for the loan. And even then, he checked up on us regularly to see if all the loose ends were addressed. It was just a great experience from start to finish. I can't even remember the time factor because he was always communicating every detail, and that made my wife very comfortable and confident that he was working hard for us. We couldn't be happier with the service that Jesse Boone and Utah Red Zone Real Estate gave to us. We love our home and the the attention we got. Wow, as I re-read my comments, it almost sounds like an ad for them. Well, that came from the heart, truly. Jeff and RaNae

CJ was quick in getting back to me! I appreciated the timely response. I have been doing a lot of house hunting and no one has gotten back to me as quick as them.

They never showed up for the 2 pm appointment. After applying online and taking our $50 application fee, they didn't get back to us until I left a message about how unhappy we were. When she did respond i she was rude and couldn't find our application and wanted more money. Do not use this company.

Jesse was really helpful meeting our wants. Gave us 120% to get us our first home did what need to be done to find and get us into our home, asap like we wanted.

Please listen to these 1 star reviews! I set up an appointment to look at an $800 a month basement unit. When I got there, the unit we were looking at was occupied as an airbnb, it was not the unit I had an appointment for, and it was $1400. When I pointed this out, the guy showing the place basically just says bummer. These people are incredibly unprofessional, rude, and disorganized. Stay away at all costs!

Absolutely amazing company, would do anything to get the deal done. They even put in carpets for me to close the sale! Special thanks to Corky for the unbelievably great customer service and Jesse for all his knowledge.

Monica Rudd is the best Agent ever! She is so fun to work with, not to mention her dedication is out of this world! Even though we had some bumps in the process due to qualifying, Monica went out of her way to make things work & we hardly felt the stress of it all because she was so reassuring & dedicated to us! I would give her & her team a 10 star rating if it allowed!Thank you Monica & the Redzone team!!

I've been meaning to write this review for months but kept forgetting. Monica and her team were amazing! She was so kind and responsive throughout the whole process. She explains everything so it's easy to understand and is willing to meet with you whenever. We couldn't have asked for a better realtor to help us buy our first home!

From start to finish, Jesse was 100% professional and our experience was amazing

Monica Rudd is a rockstar! She knows values so we'll. She respects, and cares about her clients. She is amazing!

They lack in communicate trying to find out how much rent would be was a run around and they didnt even give the exact amount. I feel like if they would up there communicate this company would be alot better.

Management will always say they will get someone into fix things then months later finally get someone that turns a two hour max job into a month job of no shows and promises to be there. pay rent every month early and on time but they do not care. will try to fight you on parts of the lease that have no reason to be brought up then won t respond when you show them what they are wrong on or trying to prove. the only time they care about you is when you pay their checks.

Avoid this place like the plague! Dishonest, unprofessional, inconsiderate, rude and disrespectful! Client care is a joke. Worst customer service I've ever experienced. Still waiting to get my deposit back and i never even rented the place! This is a prey upon their client business that needs to get reported to the BBB and Utah Real Estate Board. Stay away from these clowns!

Applied for a rental and even went to see it. I paid the application fee and then they sent me an approval for a complete different property! They would not refund my application fee. I do not have money to give away to fraudulent companies! Shame on Redzone.

We reached out about a rental property and after 30 minutes of waiting nobody showed up to our 1:00 appointment! Tried calling multiple numbers and only ended up getting voicemails never talked to a real person. Texted what I assume was a computer and they stopped texting back when I asked where the realtor was! Glad I didnt end up renting from this company I can only imagine how they treat their tenants! Horrible experience!

PLEASE READ BEFORE RENTING WITH REDZONE!
Renting a property through Redzone was the worst renting experience I have ever had. The company outsources EVERYTHING to the Philippines. As you would imagine, this makes getting a hold of anyone an absolute nightmare. We spent nearly one month without hot water because the off-shore maintenance department kept dropping the ball.

Do not rent here!

I was extremely interested in a property and ready to move quickly on it, but I had some questions about the application process. I reached out 5 separate times (3 phone calls and was placed on a call list, a text and a direct email to the listing agent) and NO ONE RESPONDED! After the lack of urgency and communication, I have decided to do business elsewhere. I would give zero stars if Google allowed me to.

This is by far the worst real estate team I have come in contact with. I was contacted to schedule a tour to see a house I was looking to rent. I gave them all my information and was told I would be contacted in 24 hours. Two days later I try to schedule another showing because I was still interested in the house. I get an email from a different person asking the exact same information i have already given them and a text message asking for an email address. I can not believe how unprofessional this is.

Your employee in the white Volkswagen needs to learn how to drive.

Only looked at one of their properties that they had for rent and ever since we left they
would not stop calling, I am talking 3+ times a day and emailing as well. VERY pushy and a huge turn off. YIKES. Seeing all previous reviews, we definitely dodge a bullet. I would personally stay away.

CJ was friendly and helpful; the whole schedule process goes smoothly with CJ s help. She was able to answer most of my questions through the phone and also provides me more property choices to look at.

Very professional staff, would recommend Redzone to everyone!

I'm not even sure where to start. Everything Redzone has to offer as a property management company was barely even half a star worthy.

On the day our lease started, we backed in the moving truck and realized that there was literally drywall work still being done in our rental. They decided it was fair to credit us 1/30 of our rental for the month while refusing to pay for a hotel and other fees directly related to their tardiness.

Things really never got better. About 2 months before we ended our lease, a leak sprung from our ceiling. We immediately contacted them to fix it. They sent someone out to survey the damage, and then LITERALLY NEVER FIXED IT. We were getting the same text from their "world-class customer service" asking us if the maintenance ticket had been taken care of. It didn't matter what we replied - we would get the same exact text a few days later.

Our lease ended August 31. On Sept. 16, we received a text telling us our entire security deposit was coming back to us, and they just needed our new address. We sent it to them. Then, about a week later, we received a deposition letter telling us 95% of our deposit was being used to fix damages within our apartment. I have email, called, texted, and to no avail (and broken promises on their end) I STILL have not received adequate explanation as to why.

Everything about Redzone boils down to one thing: lack of internal communication. There are some serious ethical issues going on inside of this business. For starters, the final deposition letter I was sent listed the total money withheld to be more than $150 more than what they actually had listed. Before that, they tried to carve us "to be determined" charges by telling us "repairs are ongoing" when we KNEW they weren't (the rental was already occupied by other tenants, and we were in contact with them).

Here very soon we are going to have to start the small claims process to get our money back. If I could do it over again, we would stay far away from Redzone. I can't speak for their real estate, but they should get out of the rental property business. Their putrid rating is well deserved in our opinion.

Extremely shady practices. They will ignore you at will. Should be called redflag real estate. Wouldn't be surprised to see judgements, bankruptcy, jail time, or all of the above soon.

We have been working with Connor Dyches on investment and rental properties. His knowledge is unreal. I appreciate his advise and expertise. He will work hard for you for sure.

We were very pleased to work with Jesse! He made the whole process effortless and simple! I'd definitely recommend his services to anyone!

Loved the service of this company. Was very responsive and I had the best agent ever! Monica Rudd helped me get into my first home within a fortnight. She always answered all my question and helped me out all In a timely manor. Get her she rocks !

Great follow through on communication during property hunt.

I'd recommend Jesse and the team at Redzone Real Estate to anyone. In fact, I have. My sister , my mother-in-law, and several good friends have been recommended by me and they, too, have had a great experience. Thank you Jesse and Team!

CJ was an amazing person to talk too and answered all my questions and explained everything perfectly too me.

This company is one of a kind. The agents and team are so nice and caring. They take care of you, and are open honest and always on time. They make sure they get you the answers and I couldn t ask for a better first home! Thank you!!!!!

DO NOT under any circumstance rent, buy or even engage this company. they take your money yes and that is where it stops. they dont return phone calls and generally lie. They rent a property take all you deposits and extra BS FEES and not tell you until you have moved in that the property is up for sale. Wait, Redzone never told us. The neighbor next door told us after they had a conversation with the workers who were sprucing up the place 3 days prior to us moving in. Now they want to start showings. TOTAL BS

Absolutely horrendous, as all of the other comments that actually have a description and dont appear to just be blank 5 stars from a probably non existant person. First off they tried to explain the security deposit clause of the lease like we were 5. It states for anyone interested. "Resident agrees to promptly reimburse the security deposit within five (5) days after a notice is given" after pointing out that we understood what it was trying to get across and that it should say owner and not renter, at which point we got told"ohh its just a typo"...a typo...in a legally binding document...it doesnt work that way what it says it what is in the courts. Also our listing was placed in all caps "ALL UTILITIES INCLUDED" then when actually reading through the lease its utilities clause states there is $80 flat fee on top of thr rental amount stated, electricity not included. The rental property we applied for ended up going from around 850 a month to almost 1000 in their hidden fees and outright lies for advertisment. When questioned on the utilities portion and that they had explicitly stated something else we were told they would figure it out and contact us asap. That was 5 days ago and we still have no response. And dont waste your time trying to talk to somebody owner or manager on it, they will just continually hang up on you or send you to voicemail. Do not even apply with these outright conmen and crooks. You will regret it

Monica was delightful. Because real estate is such a financial commitment her knowledge of the industry set me at ease immediately. I loved working with her!

Working with Connor Dyches is a great experience. He will do whatever it takes to find what s best for your needs/wants. I m very impressed by his drive and enthusiasm to help his clients! Ask for Connor!

Absolutely horrible company, Lies, will not return calls, very Unprofessional and Shady if not Illegal business practices, also a quick facebook search tells me most of the recent 5 star reviews are from friends, Family and Employees of RedFlag..Avoid at all cost.

I purchased and then also sold my house with Red Zone. I wouldn't use anybody else in the area; and, I wish they were everywhere!

When we purchased, we were moving from out of state, and Jesse took the time to really understand what I was looking for. He did so well that our first time out he found 3 or 4 properties that hit the mark. We put in a bid and bought the house without having to make a 2nd trip out.

When we sold that house, they were first & foremost extremely patient with me & getting the house ready to put up. They also have many contacts to recommend for whatever you may need to have done. They were helpful and honest about pricing and listened to what we wanted to do. Once the house was ready, they did open houses and advertising to ensure it was out there and visible. Ultimately, they were very accurate in their estimates of the final sale price, and helped us sell quickly.

I would recommend Red Zone, specifically Jesse, to anybody looking to buy or sell property in the Northern Utah areas, and anywhere else they cover.

I would give these guys 0 stars if I could. They are so unprofessional and do not communicate with tenants at all. I have had many maintenance issues and getting ahold of someone to address these issues is impossible. I have a broken AC that I was told would be fixed and here we are a year later and was just told by Jesse "Okay I'm not sure that the owners plan to repair or replace the central AC anytime in the immediate future so please use the window units for the time being". Jesse is the owner of this property and the window units are not even big enough to cool one of my 3 bedroom house. This company does not communicate or fix anything. Run away from this company!! They will take advantage of you and never hold up their end of the lease.

I was a helper for family not a renter.
If you are looking to rent/lease and you are on housing sect 8 there are a few things to know that will help make your experience smoother:
They initially said they had worked w/housing before, but later found out that it wasn't section 8, because it took them a few weeks to review housing section 8's mountain of paperwork.

When calling or emailing you will want to be addressing George Fernandez and/or MariBeth/Beth (client care). It's difficult to get a hold of Jesse Boone (at least it was for us). Once you talk to Beth you will want to get her direct number and also her mobile number to be able to text with her. Beth is not hard to work/talk with if you are willing to just listen/let her talk to explain, then if you are still unsure about something review what you think you understand and she will correct you if needed. She has an accent so you need to listen to her carefully and in a quiet area. Be nice to her and she is nice to you. You will likely be talking to her the most when signing a lease agreement and there are many steps in this process especially if on housing section 8.

Take really good notes on a pad with plenty of paper. Write date & time spoken (or message left), with whom you spoke, your question with answer, etc...the usual stuff but don't skip this part of the process or it may get too confusing and you may miss/forget things.

Once you sign a lease agreement you are locked in for the term of lease. You can't back out (unless they make rare exceptions....not sure, but doubt it) so make sure it's the place you want before signing. You will want to actually read the whole lease agreement so you are aware of ALL their expectations and the process by which they want things handled.

It takes time to read the lease so try to get a copy of it sent to you via email. The sooner the better. If you aren't sure of your move in date try to figure it out based on where you are in the process with Housing section 8 so you can give a projected move in date, but tell Beth it could change. She can change the official lease agreement move in date but only once or maybe twice and it takes effort for her to get it accomplished.

The Portal that is used for signing lease electronically, and adding renters insurance (mandatory for ours), pet licence, etc, etc, it will show a Ledger overview when you are in the Portal in Payments section (Payments represent what you have already paid-NOT what is due). So, to see an itemized list of what you have paid (or credited back, which has a minus symbol in front) just click on Ledger and it will show you more details with reference numbers for each payment.

Make sure that you have ALL the money ready to be paid for the Security Deposit before signing the lease, plus also the money for the Initiation Fee, AND that Housing Sect 8 has reviewed the lease with ample time to be able to make their portion of payment so you can move in because Red Zone wants a zero balance before you move in...so be prepared with extra money, on your end, to cover Housing Sect 8's portion if need be. When Housing finally makes payment then you should be credited in Portal for your portion of rent for the coming month(s).
The whole process, for us anyway, began on 04/13/19 (walk thru at the house to be rented) and was finally completed on 06/07/19.

Once you get keys take a detailed description of anything that is needing fixed with pictures, and log it in the Portal under the Maintenance section. They don't want you changing things in property without their explicit written consent. But asking for a laundry list of things to be done should be within reason. Explain why you need something fixed if it seems petty on paper so they understand. How long it takes for them to make simple or complicated repairs...unknown as of yet. However, the lease agreement does state that they will do them in a timely manor.

There was many confusing conversations, and delays on ALL ends.
Hopefully this review can help make a smoother process for any prospective renters.

Connor Dyches has personally helped with two immediate situations. He went above and beyond !! We will definitely refer and use Connor to help
us in the future! He is very friendly and professional. Thank you Connor!!

I've had dealings with this company on two separate occasions. The first time was a rental home, with a reasonable price. Problem was, I had to talk to pushy people with accents so strong I could barely understand what they were saying. When it finally came time to see the house, the main person "couldn't make it" and the home was shown to me by someone who know absolutely nothing about the home. Fast forward a year, and here comes the second incident. The owner of the company was showing the house. Only problem was, he showed up late, was on the phone the whole time and barely had any communication with myself and the other family that was there to view the home. After viewing the home I was inundated with texts about starting an application and when the next showing was, even after I told them I wasn't interested.

There is a serious lack of professionalism in this company. I have worked in the sales world and know how it is supposed to work. This is not it! Pushy people trying to make a sale. Makes you feel like you've stepped back into the sale world of the 80's. No time for the customer.....serious failure and unprofessional-ism. The next time I look at a property, I will be sure to find out who is showing it. If it is this company, I will be headed the other way. I highly suggest you do the same!

Our agent has been extremely responsive to our needs. He has been readily available to show us homes and when we went under contract, he came to the house to let us in whenever we wanted to see it. Connor Dyches is a great realtor!

Conner has worked with me on 2 real estate transactions and his attention to detail along with his client focus made the transactions easy and problem free. I will use Connor for any of my real estate needs going forward.

Vwry friendly staff and is good on getting back to u quickly

DO NOT TRUST THESE PEOPLE!!! They only want that security deposit then they leave you high and dry!!!!! About two weeks ago I called initially for property that was available. I filled out the application and was told it was first come first serve by Joy. I was also told I was the first one to fill out the application! After that I HADN T HEARD A THING BACK!!! Nothing!!!! I called back a few days later and was informed it was already rented!!!!!! I was then told the property manager would call me!!! NOTHING!! I was then told I had to email her because that was the only way to reach her she didn t have a phone!?!?!?!?! All she told me was they rented it and had not seen my application!!!! Then I was told I could apply for other properties. She also told me she NEVER told me I was the first person to fill out the application. SHE DID!!! Now I m being told my application can go towards another property but it s NON REFUNDABLE!? Nothing else was in my price range and after how I ve been treated I why would I want to rent from you?!?! Is this how you treat all your customers????

Your lack of transparency and dishonest business practices should be made clear to everyone. Stay away from this business and go anywhere else. You have been warned.

Trolls!! I emailed them once about a rental property online 5 months ago. They wouldn t provide me with an direct answer and have spammed my account and phone number ever since. This is the most aggressive company I have encountered and would avoid them if you can!

Whatever you do, don t work with these people. They are extremely unprofessional and send in people they must have paid off the streets to do maintenance, and then it doesn t even get fixed all the way. They leave messes, and break stuff as they re doing it. We ve had a leaking water heater for OVER A MONTH, and no key to a garage that we re paying for!!! It took them weeks just to get a shower head put in, and there s not even a drain plug still! The blinds were filthy.. like haven t been cleaned in years filthy.. along with the baseboards and other things like that. The blinds still have not been cleaned and it s been OVER A MONTH again. Our refrigerator didn t work and made our food go bad because it sounded like it was working!! They hired two people who couldn t even bring the fridge in by themselves!! They asked a neighbor for help!! And they left a MESS!!! I m talking dust/dirt all over the floor and a train of water that was leaking from the old fridge!!!! You d be better off with any other company.... wish I could rate negative stars..

Joy was very quick to get me the information I needed

They don't keep their promises and NEVER return phone calls once you are a tenant. The broker himself told me they don't like to talk to customers on the phone. Find another home to rent!

I was thinking of renting a property in West Valley . I was told to apply and that there would be a background check that would cost $50. I went through every hoop they had asked. The owner of the property decided that they no longer wanted to rent the property out. This is understandable , so I reached back out to Red Zone to tell them that I wanted my $50 back for the background check they first asked if I wanted to rent another property and I decided NOT too at that point. They then stated that they would refund the monies immediately. This never happened , and when I would call I always got the desk lady or a voicemail. I calledover 15 times. I never got my refund from the agency , I did however get a refund from my bank . They bank said it was fraudulent. This business is feckless in the least and should be avoided.

CJ answered all of my questions and guided me through the process in a very respectful and professional way! A very sweet person!

When I bought my home, Monica Rudd was a great help. She was very professional and listened to why I wanted in a home. We found a house that I am still in and love it. She made the whole process go very smoothly and was helpful through it all. Thanks Monica

CJ was very kind and professional. I enjoyed speaking with her.

FRAUD FRAUD FRAUD.... I was interested in one of the properties they had listed, I knew the property owner and had it worked out with the owner that he was going to rent to my roommate and I and we were told that we had to apply with this company. What we were not told is that the company had people they were leasing to and they took our $50 application fee anyway, knowing full well that they already had tenants for the property. I read the reviews from other people who were taken advantage of and what I read pretty much sums up my experience with them. STAY AWAY from them.

Those people that are running that business are kind of creepy they don't return your phone calls they let everything go to the last minute so I wasn't able to rent the apartment that I wanted because it was first come first serve and if when they don't return calls how can you be first so I wasn't very happy with them

I do not know what infinite wisdom leads an SLC real estate company to outsource their customer service to India (24/7 availability but there is always a cost to that) - take it as a giant red flag. They also, without my knowledge or permission, gave my contact information to a home loan business (who then called me multiple times per day) when we were merely trying to get basic rent info. Shady and disrespectful. We backed out of a property for this reason alone. You think some company that outsources the most basic functions to some call center in India is going to fix basic needs or refund any due deposit? Give these guys a hard pass if you want a renting experience with any semblance of normalcy. Clearly, MBAs don't buy common sense.

We rented from them at first while we got ready to purchase our home. When it was time to purchase they stepped up and helped us get into our first home. Redzone is amazing!

Completely unwilling to work out problems. Dishonest, uncommunicative and unhelpful.
If you take their word for ANYTHING they say, you are setting yourself up to be taken advantage of. "If you don't like it, to bad. I don't care what we told you, that's not what you signed in the lease."

I can not understate this enough, Jesse Boone is a VERY shady Real Estate agent.. Today, 10/22/20 was our deadline to close on a property in American Fork, UT. After negotiating throughout the day, Jesse told us to send over a 24 hour extension at 3PM, so that HE could have time to think things over. After urgently calling him and his assistant multiple time before our deadline closed @ 5PM, we were forced to send over a cancellation agreement @ 4:57PM, after we sent him the extension form on HIS behalf at 3PM. Essentially, Mr. Boone was waiting for us to pass the deadline on our contract, so that we would loose our earnest money in the sum of $2000, and then he would have more power over us after our earnest money became his, and we were more committed to this property.

Note: This is now the fifth buyer that has pulled out of a contact on the same exact property due to Mr. Boone s refusal to accept a state licensed appraisal.

Now here is a question to the public, is it professional to ask the buyer to send over a time extension form on behalf of the seller, and then not sign it or at least keep in contact with the buyers? After going through the entire process of home inspection, appraisal and negotiation, you could not just be forward with us, you tried to play Las Vegas with us. Ugly human being you are Sir, very unethical, and you are going to be reported for your misconduct!

Jesse is very knowledgeable and honest. He is dedicated to his clients more than 100%!

I feel CJ was very helpful and prompt. My experience with her was enjoyable and she answered my questions.

This is the most unresponsive, unprofessional company I have ever worked with. I have been leaving daily voicemail, email and text messages for them for over a week.

I rent a home from them and received a text notification that I have to use an app to pay my rent, but my login doesn't work. I am trying to GIVE THEM MONEY and no one will call me back!

The response for maintenance issues is about the same. My furnace is not working. They text me to call an "Emergency Maintenance Number" that goes to a carpet cleaner who says he does not do maintenance and that THEY GIVE HIS NUMBER OUT ALL THE TIME! In the meantime, no return calls or emails and every option on the phone tree goes to voicemail.

Once I am done with the lease I will be buying a house. You'd think they would treat their tenants better so that they would want to work with them on a real estate transaction.

Do yourself a favor and take your business somewhere else!

Cj was very helpful and polite and is trying to help us get into a place and she explained everything to us.

I talked to CJ and it was great! Thank you CJ for doing a amazing job!

I just want a working drier for me & my kids. I don't know what to do at this point now that the weather is turning.
It's been 9 months and they just completely ignore the fix-it requests via the customer portal and it is impossible to get a hold of anyone by email or phone.

I absolutely love JB and his Red Zone real estate company! He helped me get my first home when it all just seemed like it couldn't be done. Mr. Jesse found me and my wife our little diamond in the rough even though we didn't qualify for very much money at all. He is definitely the man I want on my team for my next real estate purchase. Thanks Jesse!

Tylor and Tiffeny Maxfield

Avoid this company! They don't respond to tenants or owners. We've put in maintenance request only to be ignored over and over again in the least 6 months. The one time I got a hold of anyone, they said the maintenance crew will call me. They never did. The company never responded to my follow up calls either. When we moved in a year ago they were okay. Since then the two decent employees no longer work there and Redzone hasn't been in contact with us as tenants for 8 months.

Our lease is up now. It's time to move out and we got the strangest email from them. I can't get anyone to call me back to set up move out appointments. I'm worried that we will never see our deposit again. I don't take giving a low review lightly. This company is not someone you want to do business with.

UPDATE- our lease is up. Their automatic payment system took out one too many rent payments. After acknowledging that they owed us over $2000, we were told they would mail us the check of the money we over paid. It's been three weeks since then. I call about 2 times a week and get told that they will "forward my request" to get my money back to the billing specialist. I don't get a response from emails I send.

The service was professional and helpful good job by CJ

We just closed on a house today with Redzone. We worked with Monica Rudd and she was excellent! She was very responsive and knowledgeable to our questions about specific houses or about the house buying process as a whole. We really appreciated how prompt she was with this crazy competitive Utah housing market. We really felt like Monica cared that we found something that we loved and didn't get stuck in a bad investment or just something were weren't ready for. A++!

I love these guys..Jesse..Donny and their new maintenance team. They are quick and efficient with repair requests. They come from Sandy once a week to visit the property and tenants. The upgrades and updates are amazing.
I love it here.
Thanks Debbie
Fielding Utah

Within minutes of applying for a home i was talking to a representative on the phone. We talked about the listing and now i am awaiting a viewing. Great customer service.