I do not know what infinite wisdom leads an SLC re...

I do not know what infinite wisdom leads an SLC real estate company to outsource their customer service to India (24/7 availability but there is always a cost to that) - take it as a giant red flag. They also, without my knowledge or permission, gave my contact information to a home loan business (who then called me multiple times per day) when we were merely trying to get basic rent info. Shady and disrespectful. We backed out of a property for this reason alone. You think some company that outsources the most basic functions to some call center in India is going to fix basic needs or refund any due deposit? Give these guys a hard pass if you want a renting experience with any semblance of normalcy. Clearly, MBAs don't buy common sense.