I'm not even sure where to start. Everything Redzo...

I'm not even sure where to start. Everything Redzone has to offer as a property management company was barely even half a star worthy.

On the day our lease started, we backed in the moving truck and realized that there was literally drywall work still being done in our rental. They decided it was fair to credit us 1/30 of our rental for the month while refusing to pay for a hotel and other fees directly related to their tardiness.

Things really never got better. About 2 months before we ended our lease, a leak sprung from our ceiling. We immediately contacted them to fix it. They sent someone out to survey the damage, and then LITERALLY NEVER FIXED IT. We were getting the same text from their "world-class customer service" asking us if the maintenance ticket had been taken care of. It didn't matter what we replied - we would get the same exact text a few days later.

Our lease ended August 31. On Sept. 16, we received a text telling us our entire security deposit was coming back to us, and they just needed our new address. We sent it to them. Then, about a week later, we received a deposition letter telling us 95% of our deposit was being used to fix damages within our apartment. I have email, called, texted, and to no avail (and broken promises on their end) I STILL have not received adequate explanation as to why.

Everything about Redzone boils down to one thing: lack of internal communication. There are some serious ethical issues going on inside of this business. For starters, the final deposition letter I was sent listed the total money withheld to be more than $150 more than what they actually had listed. Before that, they tried to carve us "to be determined" charges by telling us "repairs are ongoing" when we KNEW they weren't (the rental was already occupied by other tenants, and we were in contact with them).

Here very soon we are going to have to start the small claims process to get our money back. If I could do it over again, we would stay far away from Redzone. I can't speak for their real estate, but they should get out of the rental property business. Their putrid rating is well deserved in our opinion.