Reviews 10
Filters:
Rating
Language
Sort:
Most recent

I am a real estate broker in the valley. I know se...

I am a real estate broker in the valley. I know several property management companies and after many years of managing my own rental homes, I have discovered a better way, hiring a true professional management company. Ultimate Properties has been doing a great job marketing the home with great exposure on several platforms, screening potential tenants and choosing the best prospect. Their portal is a great tool for accessing any information I may need (my accountant loves it). Their fee is based on a percentage of the rental income and to me that's a peace of mind because if I'm not making money, they're not making money.

It was 100 degrees the AC stopped working first th...

It was 100 degrees the AC stopped working first thing I did is file a maintenance request in the morning and ultimate properties provided a phone number for someone to come fix the AC but they did not have an opening until almost 4 days from today I tried to contact ultimate properties multiple times and they are not responding to the issue. I told ultimate properties that I have a disability and I cannot be in this conditions and they continue to ignore the issue I follow all the instructions process in the contract. POOR CUSTOMER SERVICE POOR COMMUNICATION AND NO ONE SHOULD HAVE TO DEAL WITH THIS.

Ultimate Properties have been managing our propert...

Ultimate Properties have been managing our property for over 12 years and in that time I have always been confident in their ability to find qualified renters. We have experienced few issues with our property but the few we ve had, were handled in an expeditious manner. We also used their real estate division to sell another property and were equally satisfied.
Doug Ward

As a renter for a long time, I was new to renting ...

As a renter for a long time, I was new to renting out my own property. Ultimate Properties has been amazing in making me realize that a property management company who does its job makes it easy and worthwhile. Ultimate Properties has a great team who are responsive and I recommend them to both landlords and tenants alike.

Although I only have one property with Ultimate Pr...

Although I only have one property with Ultimate Properties, it feels as if they treat me as if I were their largest client. They are responsive and friendly on the rare occasions that I need to communicate with them. If it weren't for timely deposit of rents collected, I would forget that I have a rental property and the headaches that come along with it. I would highly recommend Ultimate Properties.

There is no other property management company I wo...

There is no other property management company I would rather work with and have been a fully satisfied customer for years. I have complete faith and trust in their services and can only highly recommend them. Responsive, professional, knowledgeable, hardworking. What more could you ask for? Thank you!

Ultimate Properties has been managing our property...

Ultimate Properties has been managing our property since 2007 and we have recommended them to many other rental property owners and renters over the years. Mike, Ryan, and their teams are top notch! They take very good care of their owners as well as their tenants. They have always been easy to work with, responsive, professional, and reliable. Thank you for your wonderful services!

Please read this...Do not lease from this company...

Please read this...Do not lease from this company!!!! I am a recent/current lease holder and I would please ask you to pay close attention to this post!!!This had been the absolute worst experience I have ever had with a management company. The pictures below show how they rented me a home that was in dis repair and the unprofessional attitude they have is completely against what I was shown before they had my deposit.It took them 2 weeks to begin to have things fixed and then it was done with a lot of calls and emails and still has not been completed. It takes Them a really long time to respond and then when they do they are short and rude and ask questions like your an ignorant person . I was told to send a picture of a broken doorbell.This has been the worst leasing experience of my life. I have not even lived in an ultimate properties home for more than 21 days and the problems are beginning to mount and I have been treated so poorly by this company for a lack of general care and concern for the lease holders. They leased me a Home that I was not able to view until after I had put the deposit down. After I was allowed to view the home and I voiced my concerns I was told that if I didn t want to move in I would forfeit my deposit ( who can afford to do that ). One of my biggest issues was the condition of the carpet and the conditions around the home that were supposed to be fixed after the company had my deposit for 2 weeks prior to move in. I was told after I was approved and after the deposit was agreed to be paid that the home wouldn t be ready for a few weeks . Even though they re website stated it would be ready to move on on the 15th of January . After moving I contacted them about several issues with the home. Broken garage door. Stains and burn holes all throughout the homes carpet . It still has a heavy smell of pet excrement throughout the home and carpet. I have had to purchase wax warmers and carpet fresh to cover the smell ( still has not worked)I spoke with Monique who handles all the maintenance request after you move and I was told very bluntly that the repair I was asking to be made were either not done by the property management company or that they just were not going to do it because they didn t feel it was necessary. I had already spoke with Wendy who told me that if the carpet cleaners hadn t done a good job with getting rid of the pet orders it would be addressed. Well after I was moved in I was told very bluntly by Monique that they werent coming to clean the carpet s again.I will continue to post reviews and updates as thing unfold with this company. I have already begun a complaint with the consumer protection agency and I have contacted renters assistance to look into ways I can get some help. These people know what they re doing and it s a calculated risk I dealing with them.they left garbage in the home..... stains and burn holes throughout the carpet and the list goes on and on................

Ryan and his team deliver on their promises. I hav...

Ryan and his team deliver on their promises. I have been very pleased with the promptness of repairs and tenant placement and would recommend them to anyone I know. Everyone works cohesively and is aware of any and all situations that arise. I am grateful to have found a company I can trust with worry free property management!

Ultimate Properties has been our rental management...

Ultimate Properties has been our rental management company for almost ten years now. Ultimate makes sure to provide us with suitable and ideal tenants efficiently. The staff are friendly, and very professional. When we have to email our concerns or queries, which happens rarely, they usually respond within one hour. It is truly a carefree rental management for us. Any problems will be taken care of by Ultimate Management promptly. The cost for management is reasonable and well priced. We do not have to worry about any hidden fees that may pop up in the future. I would like to strongly recommend Ultimate Properties to those who are trying to find the perfect property management company so they won t need to take care of all the hassles themselves.