TRYP by Wyndham Antwerp (Sir Plantin Hotel BVBA)

TRYP by Wyndham Antwerp (Sir Plantin Hotel BVBA) Reviews

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3.1
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I do not recommend this hotel !!! Arrogant and unw...

I do not recommend this hotel !!! Arrogant and unwilling employees. Any communication was fruitless. Instead of offering parking, 20 per night directly in the hotel area, we were reliant on the parking distance about 6 min. by car from the hotel, the night after arrival, for the price of 120 per night. Despite mutual agreement with one of the employees and staff from Booking.com that the vacancy was found and we will be able to park directly in the hotel parking upon arrival, the agreement was not respected, the receptionist said: this is not my problem, I did not agree, the shift in front of me. Further communication is possible after the weekend, ie. additional 3 days to pay parking at a remote parking lot for an incredible fee !! Furthermore, the rooms are not nearly as equipped as described in the description. We will continue to solve the problem with management, we do not intend to pay for these "services" !!!

It was good because the hotel is clean,good staff,...

It was good because the hotel is clean,good staff, well managed services.The breakfast is excellent.
There was a thing we found wrong(we reported it to front desk and they were helpful asking if we would like to change the room)
Every night (3),someone would try to open our door and door alarm would go on,once at 3am ,1am and 2am.Reason...unknown.Someone would speak with each other and then if we got up would vanish when lights were on.
Party people?drunks? Don t know!

Room was nice, comfortable bed, Clean. Air condit...

Room was nice, comfortable bed, Clean. Air conditioning did not work, lucky that it was cool out and could open a window. Bar fridge did not work and the front desk refused to let me have ice to take to the room. Said it was not allowed.

Cool

This is my classic choice when i go to Antwerp. I ...

This is my classic choice when i go to Antwerp. I can never have a bad experience over here! The staff is nice and helpfull. The cleaning gets done every day, and cleaning is done very well. The hotel offers a 24/7 service. I cannot ask for more when I visit this beautiful city in this beautiful hotel!

If you are visitting Tomorrowland festival it's on...

If you are visitting Tomorrowland festival it's one of the best options to stay. Decent price if you book early. Clean sheets, bathroom is good. Great supermarket Del Haize just 5 min walk from the hotel. Antwerpen Centraal station is just 15 min walk away, from where you can go to the festival by train or can visit any other Belgian cities. The hotel also offers return transfer during the festival for 15 euros. Minuses - conditioner was not working, reception cancelled our reservation because we checked in after 18:00 and they thought we wouldn't be coming. So tell them in advance your check-in time. Our room situation resolved ok eventually. Also housekeeping ingnored our room for 4 days, probably due to incorrect info from reception. Overall, I would stay here again in spite of all those minuses. Recommend!

This place is a dump. The carpet is stained and di...

This place is a dump. The carpet is stained and dirty and so is the curtains. I can't believe that management wont spend some money to have the carpet cleaned. The bed was comfortable and the bathroom was exceptionally clean. The staff was very nice especially Joel.

The services was ok.

The services was ok.
The room was not even standard. It was below standard. Coat and towel hooks were all hanging crooked. The minibar is a joke. One small bottle of water for 2 persons? ????
The walls were messed up and dirty.
Only Russian tv channels no Belgian channels (maybe if we had paid for an upgrade lol.
Don't get me started on the bathroom.
Our stay would have been better if we had stayed in the lobby restroom. Now that is an eyecatcher.

Worst Hotel ever! Telephone, internet and shower (...

Worst Hotel ever! Telephone, internet and shower (!) doesn't work. The ventilation system produces an extremely loud noise making sleeping impossible. Staff's only reaction: sorry we are fully booked and we cannot change the room. So Bad!

Super nice hotel! The bedroom is quite large. The ...

Super nice hotel! The bedroom is quite large. The mini fridge is a nice item in the bedroom. The bathroom / toilet is also a nice place to be. The lesser thing about the bathroom including toilet, I found only that it is fairly small. And a pity that you have to shower standing in the bath. Anyway, we didn't just come for the bathroom either. Haha. Had a nice hotel room. With a beautiful work of art on the wall.

Nice desk there. With Easter eggs waiting for us. Haha.

Downstairs it looked very cozy and chic. Nice bartender had the evening. So just fun. And this bar, thank goodness doesn't close that early. Haha.

The breakfast, yes that was 1 of my favorite breakfasts. Furthermore, everywhere we have been, not had as good and wide range of breakfast as here. So top, toppers!

The hotel is a nice walk from the center. And has very nice shops there. On the way to the center you will see beautiful buildings.

The staff were very friendly. Of course worth repeating! Highly recommended.

Really bad hotel. The 8th floor is very noisy due ...

Really bad hotel. The 8th floor is very noisy due to flags placed next to the windows. Food is average, old bread and unclean rooms. It's obvious they are saving money the wrong way. Iron for clothes cheapest possible which does not iron. Avoid this hotel and look further. Normally I do not place reviews but this was one of the worst hotels in years which I have visited.

My parents stayed for 4 nights.

My parents stayed for 4 nights.
(-) electricity cut off on the 2nd day, moved to another room, the paint is deteriorated made it like an abandoned hotel, room has limited amenities.
(+) clean, decent reception
Overall, room needa heavy renovation.

Advertisement photos beautiful, the lobby actually...

Advertisement photos beautiful, the lobby actually too, everything else getting old. Breakfast worth 15,00 is max. Half the value, the location on a main road suboptimal (our window to the street could not be opened until around midnight). Staff very friendly and hard-working.

Avoid this place. Worst hotel I've been. Wifi does...

Avoid this place. Worst hotel I've been. Wifi does not work in the room. Staff is unfriendly. Not even the oppertunity to make a cup of tea in the room. Stains everywhere. Even a huge dead spider squashed on the wall. Absolutely terrible.

Tryp is normally good, but this one is decaying a ...

Tryp is normally good, but this one is decaying a bit fast. Needs a restauration urgently.
Service can improve, but it s not bad. Location-wise it is good if you want working on the diamond district, otherwise a bit out of hand.

It dependes to what you are looking for...if you a...

It dependes to what you are looking for...if you are after to a not expensive hotel this is your place, but not expect too much about...really basic room and a but noisy the ones on the street side.

Super friendly staff. For sleeping completely suff...

Super friendly staff. For sleeping completely sufficient. The hotel lobby smells of toilet. The corridors are dark, is something different. From the hotel, everything within walking distance. Price performance okay.

The truth is that I slept very well because I was ...

The truth is that I slept very well because I was very tired but the hotel gives a little respect. First far from the center that in principle I do not care. But the hotel is very deteriorated, the breakfast too simple and very gloomy everything. To spend a quick night and nothing else. They have to do a serious remodel.

Hotel des Grauens !!!

Hotel des Grauens !!!

Dirt, dirt everywhere. Unfriendly staff and just overpriced.
Descriptions on relevant portals seem to be enhanced. The reality is different. Breakfast bad and inadequate, rooms totally worn, bad smells everywhere.

FINGERS OFF THIS HOTEL

Poor hotel for 80/100 euros. Other than on the pho...

Poor hotel for 80/100 euros. Other than on the photos of the website. Paintwork needed to be replaced. Splashes of blood on the wall. Corridor to rooms looks like a squat. While entrance looks nice. Big downsides: you hear the neighbors taking a shower and if someone does not close the room door properly, a loud alarm will sound. Beds are fairly ok and shower too (but this shower head is leaking on several points). But small. Breakfast buffet very limited and actually too expensive for 15 euros per person. Even at busy times no tables available because there are relatively few tables in relation to the hotel. Conclusion not worth repeating for us.

Not a bad place, but definitely not something I wo...

Not a bad place, but definitely not something I would book again. The interior looks fancy, but a closer inspection show infiriur or broken materials. The elevator is very slow, the painted walls in the room had scarfs and unfinished parts, the breakfast was a mess. Also didn't like the service we got from the staff, answering questions about good restaurants and early breakfast where tuff ones.

Shabby , cleanliness may need improvement , very r...

Shabby , cleanliness may need improvement , very rude personnel , final bill with surprises .
Rooms walls from cardboard and no sound insulation whatsoever . Noisy , dirty and unfriendly . To be avoided

I liked the room very much except for the bathroom...

I liked the room very much except for the bathroom, which did not have a curtain or glass screen, when showering the water came out of the shower. Otherwise great. A very comfortable bed and the hotel workers very polite. I would go back without a doubt! The location is a bit far from the center but 5 minutes from 1 metro stop, so it's great.

This hotel is not for people who want to visit a c...

This hotel is not for people who want to visit a city and want a good night's sleep.
To the underground car park, you have to be a good driver and be able to maneuver very well, otherwise there will be dents on the car.
I really don't have many claims, but the minimum is not yet offered here.
Sorry but only party freaks should go here.

Three stars hotel with a not-that-low price but to...

Three stars hotel with a not-that-low price but totally a one star experience.
The bath design is not intuitive at all, trying long time before understanding how it works..... the door doesn t have the second safe lock on it, even it has an alarm when you open it, don t feel safe alone inside..... the shower nozzle is settled on the side of the bath which faces outside ?????!!!! so after the shower the bathroom is totally wet...... so stupid...
not to mention it s broken everywhere(see the curtain), seems like that it s old and a bit dirty and not repaired for a long time. And you hear clearly what happens in the room by side ....... you know what I mean.... no privacy at all!!!!!

Inadequate cleaning despite it being mentioned to ...

Inadequate cleaning despite it being mentioned to them after we got the room.
Very thin walls, could keep up with everything that happened in the room up to ours. Very noisy from other bathrooms. Only 1 elevator when the other was out of service. The one that worked then had been bridged so it had an interesting smell.
This is not a place I will come again

What a disappointment! Dirty, Small hot stuffy roo...

What a disappointment! Dirty, Small hot stuffy room, air conditioning does not work, dirty spots everywhere ! Breakfast was really sad / super firm! Have to wait for everything nothing was replenished on time, tables were dirty, no Plates, cups, bowls everything was on ! Beep Small parking space under the hotel ! Far too expensive for what we had to pay for this dredging tent! Never again!

The hotel is run down and shabby. The reception is...

The hotel is run down and shabby. The reception is rude and the underground car park is cramped (very cramped) and there is not enough parking space. The hotel offered no relaxation because it was on a busy street and you could hear the street noise all the time. Never again!

The staff were friendly but the room was very poor...

The staff were friendly but the room was very poor. The first room we were given, although seemed clean at first, had a collection of mosquitos and bugs squished and smeared all over the walls and ceiling. This was presumably the work of some poor soul, who stayed there before us and had a swarm of bugs in the room during the hot weather. We obviously requested a new room, which in all fairness was clean and fine to sleep in. The interior of the hotel was grubby and poorly kept. The walls were chipped and a lot of the internal fixtures were broken. The lift made noises that s even the calmest of guests would think twice about getting into. The location was ok. About 15/20 minutes from grote markt by metro and then 15 minutes or so from central station by bus. Overall it was fine to sleep in for one night but I won t be rushing back and I wouldn t recommend it to anyone.

I was a little scared after reading the reviews bu...

I was a little scared after reading the reviews but it wasn't bad.
As positive points, this hotel is close to the Antwerp airport, 20 minutes (10 by bus and 10 walking or by another bus), it is also very close to the central station (10-15 minutes walking) from where you can catch trains to Brussels, Ghent, Bruges ... There is a supermarket 5 minutes away. The rooms are good, they are cozy and well decorated, although the photos that are seen with details of Flemish paintings are only the suites, so if you take a normal room do not expect a super decoration. The bathroom is big and new. The bed is comfortable. The sheets are clean and look pretty new. The wardrobe in the room is very good with enough hangers and several shelves to put your clothes in case you stay many days. The floor is parquet, it is new and well cared for. The cleanliness of the room is very good. Breakfast is a continental buffet and it is quite good, they have a variety of things like different types of bread or pastries although it lacked fruit. The wifi was very good, I was on the sixth floor and I had no problems, I even saw a movie streaming on my tablet, you also connect once and then every time you enter the hotel it connects directly to the wifi.
As a negative to say that the hotel employees are not very friendly or try very hard, you can be waiting for them to attend you even if there is someone free and do not expect them to be very helpful or pleasant. The room had humidity in the bathroom, quite a lot. The walls in the room were dirty and unkempt. The toilet seat was loose. And the heating in my room did not work or I could not make it work and in Antwerp it is important because it is cold.
In general, I would stay at this hotel again, although they should fix some things that cannot be missed in a hotel.

Excellent price / quality ratio. Located in a neig...

Excellent price / quality ratio. Located in a neighborhood just outside the center on a busy road. Luckily you have little trouble with that at night. Plumbing was neat and beds pretty good.

Had really bad experience,air conditioning wasn t ...

Had really bad experience,air conditioning wasn t working and it was boiling hot in the room!!! Rang reception few times but receptionist told me he can t leave the reception and they had complains from all the guests! In the morning Engineer came and change the filter and turned cooling into heating and somehow air conditioning start working but it was too late and we have to check out

It was good for the stay, points to improve. And c...

It was good for the stay, points to improve. And construction of streets at the moment December 2019.
It was ok, they have to improve in certain things. There is street construction around.

Nice hotel. Everything is present. Compared to a F...

Nice hotel. Everything is present. Compared to a F1 hotel you have plenty of space. The breakfast is extensive so delicious. Plenty of choice. nice hang pictures on the wall. Price for parking is absurdly high. Twenty euros a day while you pay up to three euros eighty in the street outside. Why?

Modest but very pleasant hotel. Everything is well...

Modest but very pleasant hotel. Everything is well thought out (better than in some other better rated). Good price and ideally placed to visit on foot. We tested over the holiday season: really at the heart of the squares is the Christmas markets. Very nice. In addition they speak French.

Our worst experience ever. We arrived at 2 pm and ...

Our worst experience ever. We arrived at 2 pm and we couldn't check in. Then We decided go to eat. When We came back, few hours later, the hotel was already overbooked, we were wet, because the rain, and really tired.
First, they promised to give us to another hotel room, but when we had waited for plus than one hour for the taxi, they decided to change the hotel for other one, and we have to wait 30 minutes more. It really sucks. Nobody should book on this horrible hotel. Oh, and they just said sorry.

No parking space available! Over 160 rooms, only 2...

No parking space available! Over 160 rooms, only 20 places and how many taken by employees? Dirty room, no recommendations for parking outside the hotel. My car got towed. I booked there because of the parking. I paid 180 Euro to recover my car and 55 Euro fine. I could have paid a room at 180 + 55 + 78 and had parking and breakfast. I will never set foot there again.

Poor experience; service was ok, but staff made an...

Poor experience; service was ok, but staff made an check-in error. Put guests in my initial room, gave me a different room. But also checked-in another couple, into my new room. They entered, while I was laying on bed. Then they locked me out of my room, had to get a new keycard. The door handle for the bathroom was loose and fell off, the shower head leaked, tv satellite was out and breakfast was dreadful.

Cons:

Cons:
1. The walls of the room weren t sound proof at all, so there was a lot of noise coming from outside even at night making it really difficult to sleep.
2. The rooms need serious renovation in terms of painting the Scribbled walls which were quiet ugly to look at!

Pros: The hotel staff was good.

I have a big problem when it comes to the evaluati...

I have a big problem when it comes to the evaluation of this hotel;
- general high standard
- breakfast 4/5
- service is ok
- peace alone; a large and clean bathroom

One minus ... Some bizarre problem with the water pressure in the showers! Although while bathing it can only be surprising and slightly disturb, the wake-up at 4 am squeak at an incredible volume can already humanly live, people do something with it because instead of encouraging (literally) scare customers.

I agree with some people that this place needs TLC...

I agree with some people that this place needs TLC. When you enter and come to the reception section it is spacious and have lovely decorations and layouts. Corridors do need new carpets. First room I had on level 6 was clean and simple modern look, walls and carpet needs replacing. I have the basic pillows, towels, hand and body wash but no kettle (it does say on their website that some rooms have kettles) My bathtub was clogged and I reported this and was moved to another room on level 2. My new room again was clean, have the basics but again no kettle which was fine as I have bottle of water in the fridge complimentary from the hotel. Bathroom all in working order. Air con works. Hairdryer in the bathroom and it works. Comfortable bed and I slept well. I would advise to bring disposable slippers.

Breakfast starts 6:30am and I believe it ends 10 or 10:30am. Breakfast had a nice lay out and choices were good. Orange juice and cappuccino tastes great but their pastries even better. Soft and delicious. 15 for breakfast is pricey but I booked my package deal and breakfast was included.

Staff were ok, could look a little more cheerful. Daniel was very helpful giving us information about Antwerp and getting around using transports.

A 5-minute walk from the nearest tram stop, 20mins walk was to Antwerp Zoo, Antwerp central station and chocolate museum. Supermarkets nearby.
Over all I felt it was worth the money, the building and rooms need TLC. I find this place is suitable for students and groups who just need a place to stay. I came here with friends and as a mother I wouldn t recommend this for families with kids as the rooms are small enough for two adults.

Upon arrival I wanted to check in, this took more ...

Upon arrival I wanted to check in, this took more than an hour. After an hour we asked if we could just leave our bags in a closet where they keep guests bags. The receptionist then told us if we don't appreciate this service it is our problem. The staff is very very rude and unprofessional. The rooms does not match the pictures oline and this is false advertising. The bathroom is outdated and the walls of the rooms very thin. I would have had a better time at home.

TRYP by Wyndham Antwerp (Sir Plantin Hotel BVBA)

TRYP by Wyndham Antwerp (Sir Plantin Hotel BVBA)

3.1