Tribeca Grand Hotel Reviews

Hotel bars are the best and soho grand is the best of the best. The decor and general ambience takes you to another place and another time. It's classy and what you should expect from a perfectly placed nyc hotel. Rad

Rooms were very dark and not clean dog park was fabulous

Visited 10/14 its a very nice Hotel with a great service! At this time one of the spots of NY! Thx 4 the great time!

Solid rooms, solid staff. Decent (but overpriced) breakfast. Stay here everytime I pop to NY now.

I haven't actually stayed here but have been inside and at the bar. From what I've seen, I'm impressed and look forward to actually staying here one day when we're in the city! Beautiful atmosphere inside.

The Soho Grand was wonderful. The employees are also all very professional and stylish. At check-in the lady was friendly and explained all of the room's amenities to us. Afterwards we received complimentary champagne! In the room they have a mini bar and little snack bin with a good selection of things. It's tempting not to use anything, especially since the basket includes random things you might need like a toothbrush, condoms, a lace panty, chips? We chose this hotel mainly for the bathtubs in the room since most places only have showers and the bath was great. Hot water and the tub is deep so we could soak better. Our room's heating and cooling worked wonderfully. We also had a nice view of the city at night- and having left the window open the sun woke us up and we had a nice view of the city during the morning as well. Room service was exceptional. The tray for breakfast was SO heavy but the guy who brought it in to us made it look like a piece of cake. Not to mention He had to balance our drinks on the tray for us. He also offered to take our old pizza box away for us so we'd have more room which was a nice gesture. The breakfast in itself was nice. It was also amazing that they accepted breakfast room service at 9:40 AM since we forgot to put our breakfast vouchers out on the door handle and breakfast ended at 10:00 AM. They also called about 50 minutes after delivery to make sure everything was good with our meal. Exceptional, they didn't just leave us hanging.

We only had a few problems. Our room keys didn't work properly the first time it was programmed. It was fixed right away when we went back to the reception desk. The second thing is we tried to have something of ours dry cleaned but the dry cleaner's driver was unable to pick up the dry cleaning the evening we sent it out. The next morning they offered to do express service without any extra charge but the dry cleaner also phoned that they were unable to do the service because they were afraid the material might bleed. This wasn't the hotel's fault but knowing that it couldn't be serviced it would have been nice to get the coat back sooner since we had to wait into the afternoon for the coat to come back from the dry cleaners without any changes to it.

Overall fantastic experience and would stay here again. I didn't mention the bar or the lounge since we personally did not use these areas but it looked very comfortable and the lighting of the hotel was dim and gave the hotel a good ambience.

Staff downgrades your service depending on where you purchase your stay.

I can never get over how nicely you are treated at the Soho Grand. Nothing like it in my travels.

The atmosphere is nice but the staff at the restaurant is not very attentive. Service needs to be improved. The doormen though were very friendly and assisting.

Specifically referring to the dance floor on the second floor to the left. Cool atmosphere and look. Depending on the DJ it can be lit for dancing all night or not.

The Soho grand is hip trendy and the new outdoor Gilligan's restaurant is an awesome place for on a summer evening

The price and quality were about what you would expect

The Club Room was a great venue for a social event!

Beautiful hotel, excellent service and dog friendly

Had a few drinks here late Friday night. It wasn't too busy. Friendly staff and nice ambience. The prices were a bit expensive but it's what you expect from a NYC hotel bar.

Nice rooms, great location, nice whiskey bar as well, no complaints!

Loved our stay. Great customer service and really couldn't have had a better place to stay with a dog.

Good location and excellent service. Rooms are a bit noisy and you hear other guests and corridor noise as well as street noise if your room is located towards the street. The room A/C unit is noisy... So all in all, the rating goes down due one notch due to noise levels.

Very pretty hotel. Had drinks for a friend's birthday in their smaller, limited entry area on a Saturday night. Gets really hot inside there though. That was the only issue.

Great contemporary interior, chic restaurant/ Bar ! Attractive/ Knowledgable staff!

Really great vibes. Very cozy and on trend with the ambiance. The drinks were nothing to die for but if you re looking for a cool place to catch up with a friend or more intimate setting for a date this is a great location in SoHo.

Got the room through Hotwire. Ended up with a queen bed on the north side of the building. We were told we would have a view of the Empire State building but the building on the other side of the street is in the way. The room size is small but I expect that most hotels of this kind are similar in size. There aren't many sights around the hotel so I used the subway the entire trip. There are two subway stops but both are a few blocks away. It did look like they have bikes that could be used but I did not ask about them. Maybe next time. Overall the hotel was nice and I would stay here again but I would bring better walking shoes next time.

I partied so hard I lost my credit card. Room was sexy. After hours party was great. Shout out to dj Niles on the 1s and 2s. Overall great place to stay for a night or a week or however long. Staff is friendly and helpful. Beautiful city and the hotel is a great escape.

I booked the king-deluxe room. The bed was NOT a king size bed, so I contacted front desk. They assured me it was a king, but eventually admitted it was a "custom-king". False advertising. When I go to a hotel and book a king bed, I'd like an actual king bed, not a made up sized bed that the hotel chooses to call a king.

Nice lounge vibe and really peps up on a Saturday night. Awesome cocktails and a great place to spend your money with friends. The lounge area swells up after hours and it's not easy to spot the help at times. A good sign in terms of a smooth and sophisticated yet popular spot in NYC

Visit with my friends . Every facility is provided with in room . I loved the view from the room .

I had an overall excellent stay. If you want to be treated like royalty when you arrive at a hotel, The Soho Grand is the place. From taking your luggage out of the taxi, to opening doors and a friendly smile, there is no better way to start your stay. I arrived at 9am to a clean upgraded room (I phoned in advance so they knew I was coming early). I had a great experience checking in and my bags were promptly brought up to the room. I wasn t super impressed with the upgrade though so it did make me wonder the size of the standard room. However, the rooms are very comfortable. The pillows are heavenly. The mini bar is stocked with anything you could dream of needing down to a universal adapter. In comparison with the rest of the hotel, the staff at the restaurant are slow and unfriendly. I stayed here once before 3 years ago and I remember the food being much tastier and better quality. The hotel is very conveniently located, near bars and restaurants in the heart of trendy Soho.

old, not clean, rude staff, the kind of management that would love to rip you off with tiny things.

Amazing hotel. Rooms are small but that's expected in NY. Location is great and staff are very helpful. Great eatery across the road called Sanctuary T

As soon as you pass the threshhold of the hotel, it's cool and chic vibe ushers you in. Grand staircases and an exceptionally good looking staff really elevate the experience. Comfortable sofas lining the walls, situated for people watching, just adds to the whole experience. Drinks and service were superb, and the food was divine. Highly recommend!

Booked the penthouse for a couple of days to celebrate mine and some friends birthday's. Definitely DID NOT disappoint. Restaurants downstairs are quaint and charming. Will definitely be returning on my next trip to NY.

Great hotel, good vibes and the bar is a happening and buzzing place.

Eloquent, different & very Soho.

Bathroom could be a little cleaner on checkin and avoid rooms on walkway with elevator traffic and constant closing doors during peak move hour.

Nice rooms and would stay again.

Doormen were very polite and helpful. Front desk over the top. Nice rooms and wonderful bed linens. Enjoyed my stay.

Went to Gilligan's bar to meet some friends for pre-dinner drinks. We were excited to go for the amazing setting, but the service was really poor. The bartender was rude while I ordered and we were told that we could only use a table if we were getting food. However, there were mounds of empty tables and no where to stand around the bar. Plus, with pitchers totalling $60, it is not like we would not be spending a decent amount per table. I would not recommend it.

Really nice hotel. Interesting location. Nice bar. Great quality condiments with room service.

5 stars for customer service. The bell man who helped us at 2am was so nice. All the door man over the weekend were so nice very attentive. The front desk was great. Concierge was helpful. Just overall the people who work here were pleasant. I hate when you go to a hotel and they're rude or just don't seem to care. It was NYFW so the place was a little rowdy, but, fun if you like that kind of thing.

Ok for the money. Called reception twice to get a second bath robe... I guess you really shouldn't be expecting 2 of them when you are booking a room forn2 guests.

I likes the atmosphere. I liked the fact that there were two separate parties going on. The bar had one vibe, while a lounge across the lobby had a different one. Free entrance for hotel guests.

Overall, I would come back. With my own bath robe, I guess. ;)

Here are a few things I liked: decor, shower pressure, amenities, lobby and ambiance, friendly helpful staff.Opportunities for improvement: blackout curtains, volume on TV didn't work but we didn't mind because we were away from the kids and just relaxing. We had a great stay and would recommend it!

Great location, the room we received is very small, know that there are higher cost refurbished rooms. The atmosphere in the hotel is pleasant (dark lighting at reception in the hallways and rooms) I would return to the hotel again.

Nice hotel and staff. Slides in the meeting room were not easy to see when sitting towards the back.

Location, location, location. Nice staff. Clean rooms.

Went for the lounge, was chill with great drinks, would go again.

Overall, great NYC hotel and location. The bar and staff there are great and my wife and I had an amazing cocktail and great conversation as well. As for the rooms, I have to take one star away because the climate control situation leaves a lot to be desired. The system is ineffective and loud, and it will keep you up at night. Quarters are also a little tight but the bed was very comfortable, Hotel staff was great and we enjoyed our stay here.

Amazing service and politeness. Excellent minibar. Way overpriced for the casual traveler.

Hotel was ok. A bit dark. Bar was comfortable. Not a fan of the food.

Dark lobby, dark room, dark corridors, dark elevator. Great place to stay if you are a vampire or take flashlight with you. The carpet in my room was dirty as a mud. Will never stay here again!

This is my favorite hotel in Soho to hang out in. They have a great bar and lounge with couches where you can order little plates of food as well.

Although it is fashionable, I feel the practicality is not good. The room is small and the refrigerator is almost filled with goods and almost no things can be brought in ... And there is a mysterious loud sound of water flowing in the toilet (when the upper person is flashing) Kane). Because the sound is quite loud, you might wake up if you are asleep.

The view is good

Great bar for cocktails. Great to go in the winter and sit next to the fire place. Make an excellent negroni!

Beautiful hotel with a friendly staff. Location is unbeatable and had a great time at the hotel bar with friends and family. Being able to bring our dog was also a major plus! Definitely will stay here again when we are back in New York.

A classic and everyone is so nice and helpful. It is in a great location. I have stayed at Soho Grand for years and can't bear to try any other hotel!!!! The common areas are comfortable and the staff in the restaurant and lobby are amazing as well as the doormen and bellhops. Champagne awaits when you check in!

What a fantastic place! from the enchanted deco to the kindest employes, this place is just a gem in the middle of SOHO. Everything is nice and classy.

The hotel is too dark. People working there made a double payment on our credit card and the result was that our cards were blocked all the week. We payd all the week in advance plus 100 dollars a day if we intend to eat there that were not customary. The food was too expensive for the quality the gym too small for a 4 star hotel as well as the room. They didn t menage to help us dealing with the problem of the credit cards.

I had a great time staying here. The staff was very attentive and helpful. The room was clean and beautifully decorated. If you plan to eat or drink at the hotel, do expect a bit of a wait, its quite popular.