5 stars for customer service. The bell man who hel...

5 stars for customer service. The bell man who helped us at 2am was so nice. All the door man over the weekend were so nice very attentive. The front desk was great. Concierge was helpful. Just overall the people who work here were pleasant. I hate when you go to a hotel and they're rude or just don't seem to care. It was NYFW so the place was a little rowdy, but, fun if you like that kind of thing.