I had an overall excellent stay. If you want to be...

I had an overall excellent stay. If you want to be treated like royalty when you arrive at a hotel, The Soho Grand is the place. From taking your luggage out of the taxi, to opening doors and a friendly smile, there is no better way to start your stay. I arrived at 9am to a clean upgraded room (I phoned in advance so they knew I was coming early). I had a great experience checking in and my bags were promptly brought up to the room. I wasn t super impressed with the upgrade though so it did make me wonder the size of the standard room. However, the rooms are very comfortable. The pillows are heavenly. The mini bar is stocked with anything you could dream of needing down to a universal adapter. In comparison with the rest of the hotel, the staff at the restaurant are slow and unfriendly. I stayed here once before 3 years ago and I remember the food being much tastier and better quality. The hotel is very conveniently located, near bars and restaurants in the heart of trendy Soho.