The hotel is too dark. People working there made a...

The hotel is too dark. People working there made a double payment on our credit card and the result was that our cards were blocked all the week. We payd all the week in advance plus 100 dollars a day if we intend to eat there that were not customary. The food was too expensive for the quality the gym too small for a 4 star hotel as well as the room. They didn t menage to help us dealing with the problem of the credit cards.