Transurc Review

Good service, you should only go through more complete service stations like this around the city.

The phone never answers! The online service does not work and their work is extremely disorganized!

need to make a student pass for those who study in campinas but live in another city

I had to reissue a card that was damaged by time of use. I went on a weekday in the morning where there were few people to be served. The service was quick, I need it on request.

I went to change my card, it did not take 10 minutes. Excellent service.

people please, I need to reload my card and the error, the site does not open!

En some things they do not help much but the wait was short!

I got my university card, fast attendance, improved a lot on agility. Congratulations to all the collaborators.

Very coiled place, to make second card of card I stayed almost 1 hour, not counting that they are throwing us in several rows.

I was able to make my registration through the internet, but lacking the necessary information that they do not provide. Other than that, it is absurd to leave the register only on the internet since not all the people of Campinas have access to it.

I do not understand why give people a 0800 number that does not work.
I need a simple extract from my long time card, but everything I asked for was denied by the employee who answered me at the window, who had already tried the site and also by phone, but I was able to send me within three days by e-mail. mail and nothing has arrived yet, "protocol" she said no, problem is that sometimes something simple to do and saw a total lack of interest, and people have no time and spend moving there, at this point the company could improve in my opinion.

I was able to solve all problems without any major problems and being treated cordially. I hope it stays that way. Thanks

I was well attended but there are some sectors that take time, but the place that has contact with the general public is not defective

Company that aims to benefit only itself that does not respect customers in several factors ... school pass: it is easier to disintegrate an atom than to register in the school pass !, done only on the internet. This is the trick used by the company so that a point or a comma is enough to prevent the registration, which if it were personally it would not be possible.

Difficult place to find parking in the surroundings.

Single Ticket Card Left on Time Without Bureaucracy

A disregard for people who ride the bus can not recharge online.

A robbery. The second way fare is 9.70. But if you want to make third way, fourth way the value doubles, tripling. A lack of respect, abuse and theft.

It was quite difficult just to set the time to get a single ticket, but now it is much more agile, which facilitates a little bit is the quick stop (15 minutes away from the other side of the street).

Expensive ticket price, some rude career officials.

It was good, staff polite, friendly
But need to improve the system That code by the smartphone is worth too bad the service hugs

Fast and efficient service, although completely compartmentalized, with queue after queue.

Company that manages the public transportation of local campinas where students must go to apply for a school pass card from Campinas-SP.

I am not raised in the region of Campinas, I have been in the city for some years, and after learning that the transportation would not accept more money, I went after making my ticket unique. I was well attended, very fast and on the same day, doing a minimum recharge, I left with the card in hand. Calling first to find out the required documents will make you go only once and leave with your pass.

Terrible service, without air conditioning and with great movement of people, high flow ..

Very good I was well attended! Quick service, congratulations!

The service is quick in the transfer, but when I load the card via the internet to facilitate the credit, I have to travel sometimes from work to release the card. It didn't happen before

This TRANSURC company needs to pay more attention, and respect us public transport users, the recharge points of the pass have been without a system for a week, many times they spend much more time without a system to recharge and those who do not have a credit card to recharge by the app how is it? Because debit does not accept, does not accept money I get this feeling of helplessness asking others to pass the card to and I pay cash to the person, BECAUSE THE ASSESSMENT POINTS ARE NOT WITHOUT A SYSTEM! Ah ,, THE NUMBERS OF PHONES THAT AVAILABLE NOR ONE WORTH THE OTHER !!!!!!

For the price they charge the service is terrible !!!.

I would like to know how to cancel my passbpoi I order..and I will only be able to see it on Tuesday

Only one employee to attend, at the counter, having to distribute password, give information and make the attendance. Of seven bays only one functioning.

I am over 60 years old and I was very well attended.

Like all services provided by a public agency. Suspicious, overly rigorous and slow.

The service in general is bad, by bad phone but very bad even the third time I talk to an attendant called Sabrina and give me wrong information and another 39.90 to take an independent card copy if it is the 4th or tenth copy is an assault , Campinas needs to stop being a job hanger for a tramp who just likes to suck on our money.

Organized location. The website services streamline the process well. But it can improve more with modernization processes in progress. For example, they could offer the purchase or top up of VT using a credit card.

I liked the service, the attendant was cordial and everything worked out on time.