Total Cellular Solutions

Total Cellular Solutions Reviews

Reviews 11
3.9
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I wish my daughter read their Google reviews befor...

I wish my daughter read their Google reviews before she went there :(
They took advantage of her and not to mentioned the screen they installed looks very cheap, colors are horrible and 3d touch doesn't work the same anymore.
PLEASE READ THEIR REVIEWS FIRST, JUST LIKE SOMEONE ELSE SAID "THEY ARE CROOKS." AVOID THEM OTHERWISE YOU WILL BE SORRY JUST AS WE ARE AND ALL BECAUSE SHE DIDNT READ THEIR REVIEWS!

I went to TCS to get my phone fixed and they did a...

I went to TCS to get my phone fixed and they did amazing job fixing my phone. Only took them 20-25 mins to fix with Quality parts.I will def go back to them... (Thank You TCS for saving my phone.)

The owner is fantastic! I have purchased phones an...

The owner is fantastic! I have purchased phones and have had them repaired in the past,, because of his fairness, expertise and technical abilities I will keep going back to TCS again and again! Thank you for all of your help!

Wednesday I paid TCS $80 to fix the screen in my d...

Wednesday I paid TCS $80 to fix the screen in my daughters cell phone. He tells me to hang onto the receipt because there is a 7 day warranty. Cool. So we get home and we notice that there is a chip on the edge of the screen. I know for a fact that it wasn't dropped. To me it looked like it happened during install, like a little too much pressure had been applied to it. I thought no biggie, 7 day warranty I'll take it back when I get some time off work. So we put a screen protector on it went about our days. The phone did get dropped and it cracked under the screen protector. It cracked from the chip all the way across the screen. So today Monday, 5 days later, I get some time to go in with the receipt and the guy basically tells me to kick rocks. He won't honor the warranty because its cracked. He doesn't even care that it cracked because of the defect in the screen from when they put it together. It's disappointing that they won't stand behind their work or their warranty and try to right by the customer.

Total Cellular Solutions

Total Cellular Solutions

3.9