Toronto Hyundai Review

Patrick and the team at Toronto Hyundai were professional, friendly and helpful. They went above and beyond to help us out!

very helpful associate Hilario and very nice Manager

I don't know where to begin, and how to explain my experience with this Company. Right from the start I feel I would be taken for a ride. There are so many promises and lies. In the end I just run away from this Dealership. I hope never have to go back.

My experience at Toronto Hyundai was a great one. I was recommended to this location and Arnold Cabalza specifically and he didn't disappoint. Arnold was very friendly and provided a very personal service and took me through the process step by step as this was a first purchase for me. I appreciate the extra time he put in answering questions and helping me feel at ease. I highly recommend Arnold and Toronto Hyundai.

Dealing with Arnold Cabalza is amazing,knowledgeable and very helpful.

Great people at this dealership - courteous and helpful. Took my car in for winter tires and other service updates. The wait was too long (close to 3 hours) and the service manager should have communicated that with me to manage expectations. I would have booked a different day - or arranged for a loaner car rather than sitting in the waiting room that long.

Excellent customer service! Friendly setting, overall great place!

Fantastic service, great people working here that you can TRUST

The techs abused my car, raced it down the street and reved the engine to red line, burnt the clutch... they are just rude and ignorant people.

Going to look for a different dealership to get work done at

Our experience buying a new car was so hassle-free and enjoyable. We dealt with Deborah Pascuzzi and from the beginning she was so genuinely interested in making a deal work that we were comfortable with. Deborah always followed up from our calls and when it was time to make a deal for our new Elantra all the costs were transparent and in line with our expectations that buying was so stress-free. All the admin was taken care of and then when it was time to pick-up our new car Deborah took the time to make sure the transition and trade-in of our old car was no hassle. We also sat down with Heather Black for the financing and again, very friendly and genuine about what our needs were. In the end we are so happy to work with both Deborah and Heather, they made us feel like family and not just another customer.

It was frustrating working with this insane government and all the roadblocks they have put up to purchase my electric Ioniq. The staff have tried to be helpful but what can you do when you can't trust the government?

I went in to service my pre owned Hyundai 2012 Accent GLS , I was just there for an inquiry but the girl I spoke with Samantha she seemed knowledgeable being it s my first car and I believe I bought it from some shady ppl . I made my appointment and she was honest with the pricing and I was told accurate information the reason I rated 4 stars is because I m awaiting to do the service lol I ll update this review
**Updated version the service was great! My appointment was at 10am unfortunately I got there at 10:30 and they were very nice still took my car and assured me it would be done in the hour or hour and a half and it was!
The service was great , they even explained any questions I had about the car stupid or not lol. Their great here and I ll continue to come for all my service needs

Phyl is wonderful. She is a low key sales person who takes all the time needed to explain everything clearly. No pressure. We liked her immediately, and even if we hadn't loved the Tuscon we would have wanted to buy from her! Jim and I just returned from a 2 week Nova Scotia trip, which was a real pleasure in our beautiful new SUV.

I bought my new car from this location and would like to appreciate customer service by Jack. He got me great deal and we close it on the same day. Thanks Jack for all your helps. I will suggest this location to my friends and family.

The experience I had at Toronto Hyundai was amazing
Patient and knowledgeable staff and a great sales representative who guided me patiently through the process
Thank you Arnold C

A negative point that I experienced today is that it was really slow and a simple oil and filter change took around 1 hour and 30 minutes!!!!!!!!

Salesperson wasn't very knowledgeable about the vehicles. She was friendly, but had to read from the brochures to let me know the features. Wasn't able to show what inventory was available.

Many vehicles listed on website already sold. They don't seem to respond to web requests.

It was a great experience dealing with Toronto Hyundai and one its agent Mr. Arnold Cabalza.

My purchase experience with Toronto Hyundai was excellent, from start to finish. Arnold Cabalza was my Sales contact and I could not ask for better treatment, assistance, and guidance through this entire experience. Arnold is honest, very knowledgeable, patient, caring, responsive, and focused and wants to be the best help he can be. This is the second car that we bought from Arnold and we will come back to him and Toronto Hyundai for our third and would also highly recommend him and Toronto Hyundai to all our friends and family!!! Thank you Arnold!!!

I went there to install starter. Overall it was good experience.

Kenneth Wong was wonderful to deal with. this was my very first car lease. he was constantly following up to make sure everything was OK in such a friendly manor and was very on top of all things that needed to be done. he was very attentive and friendly and knowledgeable- and when he didnt know the answer to something, he went to go ask someone else and followed up immediately. the service he provided was excellent and not only would i recommend Hyundai (Elantra- fantastic car- best bang for your buck!) to friends and family, but i would also recommend Kenneth Wong. he did such an excellent job before, during and even after the sale. the follow ups really show that he goes above and beyond because he didnt/ doesnt have to follow up- he already made the "sale". all in all it was a pretty great experience and Kenneth really made sure that this experience was seamless and easy for me! Thanks Kenneth- you are awesome!!!

Like any couple looking to buy their first car, we shopped around and did our research. Hyundai ended up winning in our eyes. Entering this dealership was a positive experience from the first hand shake. Jeorge was a genuine honest and knowledgeable salesman. My husband and I were interested in the Santa Fe Sport 2.0T Limited AWD. If you're going to buy a car might as well go all out was our motto :) Jeorge took the time to describe all the features to us, we went out for a test drive, and he answered all my questions with honesty and transparency. I liked that vibe the most about this dealership. They weren't trying to hide anything. My husband and I had one more car to look at before making our final decision. We left the dealership but we both knew that nothing was going to beat the Santa Fe. This was a Monday. We came back on Wednesday and signed all the paperwork. The paper work once again was very transparent. Jeorge explained every charge clearly. So many different taxes but all our questions were answered once again. My husband and I were able to negotiate with the sales manager and get the price within our budget. Signing was really easy with Jeorge as the salesman. I simply trusted him and he really cared about his customers. We then saw the finance manager Michael Smith and another great experience. He was very professional and answered all our remaining questions. The next day I spoke with Michael regarding the financing. Everything was smooth and the bank had no issues. I had one question for him regarding the bill of sales and he had no problem walking me through in order for me to understand the numbers. Lucky for us the dealership had our car in the depot. It had come in that week in the colour that we wanted. We returned to the dealership on Friday to pick up our brand new Santa Fe. Jeorge explained all the paper work that we had to sign. He contacted my insurance broker directly to get the information he required. The plates were done along with the car registration. All we had to do was sign and drive the car out the door. Bought it on Wednesday and drove it off on Friday. Can't beat that! Jeorge introduced us to the reception staff and the servicing staff. We will for sure be servicing our car at the dealership. Jeorge truly made our first car purchasing experience memorable. We are super happy with the Santa Fe. Highly recommend it. It's one beautiful ride. To the staff at Hyundai Dufferin - thank you once again! My husband and I are happy customers and this was a very memorable experience!

Very unprofessional and underhanded in the way they do business. First off, their salesperson Jeorge was completely uneducated in the features of the car models which is about as basic a job requirement as you can get. You would think someone would apologize after telling you incorrect information but no, he got extremely defensive and hostile when it was discovered that certain things he said were included in fact weren t. I should have taken that as a big hint and not continued to interact with this dealership but I continued.

So I decide I like this car and call back hoping to discuss pricing and hammer out a deal that day. Total rejection, refused to talk about anything unless I was physically crammed into his tiny makeshift cubicle. Why exactly couldn t he deal like adults? Oh, it s because his prices are so, so, SOOOO good other dealers complain if he were to tell me it over the phone (but they wouldn t complain if I was told it in person???). So not only is Jeorge treating me like a child but he is lying about the reason and thinks I m an idiot too. Again, gets extremely defensive when it s pointed out that his reasoning holds no water and is entirely illogical. Says I should blame the other dealerships and not him for what he does and doesn t tell me (while we re on the blame game I wonder if he thinks I should blame my neighbor for my co-workers actions as well).

Well I did go talk to the other dealer but instead of blaming them I bought a car! In complete contrast, my other salesperson talked to me honestly, openly and wasn t afraid to tell me how far he could go on price. Took hardly no time at all and I drove it off the lot the same day.

Why was Jeorge so insistent I sit in the cubicle with him? Oh probably because he thought he could apply some low-grade pressure selling technique that he learnt from other snake-oil types. Maybe the other reviewers had better experiences with other salespeople here. Or maybe they all fell for it and paid MSRP plus all the padded mark-ups, including a sky-high $500 admin fee which is not only much, MUCH higher than other dealers in town but as I ve come to learn from my other dealer friend it is a totally bogus charge. Even if you do end up financing, there is next to no cost in setting up a car-loan beyond a small nominal PPSA registration fee. It is nothing but margin padding.

We've been getting great service from the good people at Toronto Hyundai for 20 years now. Would recommend them unconditionally. Keep up the good work.