lots of choice to see and touch to make a good judgment for the choice of your product
Ordered before 17.00 the next day at home. Unfortunately nothing of noticed.
always new vague gadgets here, and the people at tone control are super relaxed too
Top service & advice. Here you are a customer and not a sales target. That is why I have been here for a very long time and will never go anywhere else
I have not yet experienced any feedback as I have not had any contact.
Very satisfied with the service and delivery! Because my ordered item was not in stock, I was helped on the phone by a very pleasant, helpful employee. After this employee asked the manufacturer whether the article could not be delivered, he called me with the solution to send a better variant of the ordered article with all the necessary stuff to use it for the same use. So in the end I got a better version with more functions (shipped the same day!) Without having to pay extra. A very pleasant experience and a very enthusiastic and pleasant employee! Highly recommended.
Has been a regular customer for years, and has since purchased a substantial pioneer collection. 1 time a device (DJ-1000) with defect and the next day a new one was ready for me. Keep it up! Gr. Henk (Zoetermeer)
I am still waiting for my order takes too long to have placed on December 28 I need it Tuesday and now
Top business with competitive prices and good service. Lukas: you are a hero! Received the wrong bag, but the correct one was sent immediately without any problems before I returned the other one.
Really satisfied with my purchase at tonecontrol! Was very helpful and friendly hopped and they neatly keep all their appointments, definitely recommended! I will now enjoy my new xdj rx2 :)
Several times indicated that the microphone is not working properly sent first time when they said that there was nothing wrong after the 2x with audio was sent, it was only tested for half an hour and sent back immediately
Super nice store, friendly and helpful staff who give good explanation!
Very nice dudes! Help you with everything. And these guys are awesome to talk to. Even customizing is possible. Skins for the devices
Top case! Personnel have business knowledge and time for the customer, actually quite naturally but far away to look for. Supply is very wide, prices very competitive and also flexible, therefore perfectly fine! #ToneControl
Great offer, competitive prices and friendly staff!
The best store for DJ Gear and related things I've ever been to. Of course you can order on the excellent website, but for personal advice and tips it is recommended to visit the showroom.
Order not delivered on time, and nothing indicated by ToneControl. Timecode vinyl not packaged protected so that it is delivered curved (as part of a larger order, no possibility to exchange "manufacturer's margin of error"). Update: Afterwards contacted the owner, 2x new timecode vinyl sent. It is fair that there is also a deviation in this, but less than the previous copies. These may be returned free of charge. Would have been more convenient if they had given the option of "money back" in the store (and not afterwards in this comment !!) or a response like take these new copies home to have a look. I think the new copies could not open in the store. Overall, a star upgraded, but not the beauty award.
I like to buy here. Fast delivery and very good service. Have also done something routine, and that was quickly and neatly finished. That's the way it's supposed to be. Bax can learn a lot from that ..
Great prices, swift and helpful customer service, and speedy next-day delivery. I would highly recommend people to check ToneControl for a good deal on music products.
The shop for all your gear. These guys have a lot of knowledge and can help you well. They have almost everything you still have. Service is top notch and the prices are very good.
Service, honest advice, extensive choice, they make effort for you, friendly service. I will return.
For DJ and audio equipment. You get someone on the line quickly. Very kind. Great store.
Super fast delivery of the ordered pickup needles and securely packaged. Top. I don't know how I got it done, but my needle suddenly turned 90 degrees. Had no reserve so just ordered 2 needles.
Unprecedentedly good. Very good customer service and after sales. And that in addition to the already good prices. This webshop including physical store stands for me with punctuality 1.
Good address for all electronic musical instruments and accessories. Always the best price, no Bax or Thomann is cheaper. But also the right advisers, support and service.
For years my place to go for all things electronic. From cables to sound cards; great company with top service. Recommended. (C-Jay)
I have been buying my stuff here for about 3 years now. Definitely the best store for all your gear. Continuity in the great service, always friendly, helpful and knowledgeable.
Took them 2 weeks instead of 2 days to deliver the wrong (!) product. Not impressed.
Personal, involved and sincere. Both before the purchase of products (advice) and when picking up any defects, it remains a top company!
Good store for audio equipment such as turntables / mixing panels and headphones. Give good advice. Webshop is also good.
Since another company (Bax) is not taking it so closely with its staff and products, I looked for another company and ended up with tone control. After a telephone question about the supply, I already got it home the next day. Everything perfect incl shipment, tone control has a new customer.
Although the site indicated that the order was in stock and I received a shipping confirmation, this turned out to be incorrect. I got a call from a ToneControle employee saying this and their apologies. They went out of their way to send it as soon as possible, but if that didn't work out for the weekend, they offered a loan copy. This was not necessary what 2 days later I still received my order. Well arranged and well communicated!
Nice people who think along and offer good service. Sell at the lowest market price and also give some discount.
Online customer. Lowest price I could find for my Pioneer xdj rx2. Delivery to Belgium went quickly. My emails were answered immediately and they strictly keep the promises they make.
Really great service! Ordered a PIONEER XDJ RX2 and a few boxes. 2 days later I got a call from a very friendly and cheerful employee of the company saying that unfortunately they forgot to order my boxes. And whether it was okay for them to send me others who are bigger and much better. And the price difference would be for them. I agreed and received an email with the difference between the boxes. I was very happy with the replacement boxes! Good solution and super fast service. I also received the promised travel bag and dust cover with the DJ set. I am sure to be satisfied. Recommended!
Friendly personal customer service, even if you don't buy anything there. So they are clearly there for the music and not just for the money. And as they claim on their website, I have it double checked, they indeed have the lowest prices in NL (and DE also compare Thomann)
Top company where service is of paramount importance! Competitive prices, direct personal contact and excellent after sales. In case of a defect in my DJ controller, I temporarily received the same loaner device until my own controller was repaired. Top!
This store sells expensive toys. I come there every week
Great store, with great prices! Came all the way from Israel for it.
Friendly people with a lot of knowledge. Helped me quickly and expertly, top!
A store that offers real service! I have been coming here on the advice of music colleagues since 2 years. Always helpful, take the time on the phone and think along with you. "Do you mind the parking meter" when I come to get something from the store. Or "That connection works, but with this impedance it is better to choose another cable, and hey! It is even cheaper too!" Just called about the shells of my professional headphones and then they just look at it, they also pick up advice for recording my mixer to the iPhone and advise them well and friendly again. (Compliments to Luuk / Luc?) Keep it up, this is the way you should run a store / business!
Outstanding service! They do everything they can to help you as much as possible and they offer very helpful options if you run into something. Friendly and patient staff! Thank you for your great service!
Great store. Clear webshop. Personal approach. Already made several purchases. Everything hassle free.
Top company! Ordered a microphone and kept me informed when it would be delivered. This was also done neatly. In addition, I couldn't find the microphone I wanted cheaper anywhere. Finally, I had asked another question by email and it was answered after 1 hour with good clear feedback and useful links. Highly recommended!
Great audio store with an understanding of business
Nice business, good service, something different than online
Very disappointed in the so-called "service" they provide. Instead of thinking along with you, they only work against after making a mistake (which can happen and is human). The worst part is that they don't want to take responsibility for it and try to pass it on to the customer. Below in the comments you can read the communication between me and an employee.
A CDJ Tour 1 ordered from this company, because it was not in stock because the stock copy had already been sold and not yet processed on the website, ToneControl immediately re-ordered the ordered product so that I could receive my order after 2 working days today. take. Super service ToneControl, also a super good service for the fact that the information on the website was not yet updated. I already know that if I buy the DJM Tour 1, I will purchase it via ToneControl. Thank you for the service best regards, Rohan Hendriks
My to go place for professional dj and producer gear
No bullshit! Excellent service! A DJ store that at least knows what they are talking about. Very satisfied. Thank you Tone Control. Grts Pete.
Great business, well helped. Support your local audio store
I really don't like to leave a negative review but I really have no choice. They have sold a really cheap product that doesn't work, in fact the wrong product arrived, late and at first they tried to make me pay for the return shipping. After almost a week I got a shipping label, but I now realise I have to now walk for 1km with a 30kg package because they sold a cheap product that is not functional to any extent and they refuse to take responsibility. Either I do this or I don't get my money back. It would be very easy for them to choose a shipping company that collects, I also have a small injury on my foot making it very difficult. I find it pretty unethical. I would never deal with these again.
When we stepped out of the sleek new showroom, we did so with a particularly good feeling! It is designed in such a way that the gear comes into its own. There is a selection of the best from mainly Pioneer and Denon DJ, but also Korg. Very professional but also very friendly staff.
Really good service. Employees with a lot of knowledge
Incredibly good service and friendly knowledgeable staff!
After ordering a bestselling fifteen minutes before 5 pm, I did not receive a confirmation email. Called customer service and immediately someone on the line. Super friendly! The order came through well and was shipped the same day. Great customer service & webshop I will order more often!
Nice guests! Good products! Sharp prices! Simply great, a must for every music lover.
Live in Amsterdam, but buy my stuff here, there's no service like Tonecontrol service!
If they say something is in stock, and once there, they don't have it. You drive half an hour later and then you suddenly get this. Amateurs and for the rest it seems like you end up in a student house. No, for me the first and the last time.
Super satisfied with ToneControl's service. They wanted to put a lot of time and energy into ordering a spare part for me.
Super good service. Thinking with the customer. Give good tips.
Small store, a bit messy. Fortunately, this is about the content and they know a lot about it. Well helped!
Super fast delivery of the ordered pickup needles and securely packaged. Top. I don't know how I got it done, but my needle suddenly turned 90 degrees. Had no reserve so just ordered 2 needles.
Great place for musical equipment. Friendly and knowledgeable staff. Wide range of products at competitive prices.
Have a lot, store looks a bit messy. Excellent service.
Ordered an op-1 yourself at tone control. Staff know what they are talking about and can help you with anything. And got it delivered neatly the next day. What a top store and top service!
