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R
3 years ago

One more customer less media market! The staff at ...

One more customer less media market! The staff at your location in Alkmaar is more busy with each other than with the customer. I simply wanted to ask where I could find the product I was looking for. But the clearly non-work-related conversation of the colleagues was apparently a priority. From now on I will save the trip to your store and will order my product from an internet party that is willing to speak to me. Missed opportunity!

a
3 years ago

Large

m
3 years ago

Very Disappointed. Mediamarkt always claims to be ...

Very Disappointed. Mediamarkt always claims to be the cheapest and customer-oriented. Now it took a while before I was helped that is understandable because of the crowds and corona rules. But when I showed that a product was cheaper at the competitor (which I found out in the store) I did not get it for the same price. While earlier this year I managed with other products at another location. I was able to demonstrate it and they confirmed the price difference. But it didn't work out. Didn't buy it then. And also not with the competitor because the stock was there. This concerns a SAMSUNG Galaxy Watch 46mm Silver media market 205, - bcc 189, -. Away customer and not earned 189 euros media market Alkmaar. I would like to negotiate this again. You can deliver and bcc not in the short term.

A
3 years ago

Good

M
3 years ago

MEDIA MARKET / REFRIGERATOR OK (BEKO TSE1284N), NO...

MEDIA MARKET / REFRIGERATOR OK (BEKO TSE1284N), NO FURTHER.
DELIVERY TAKEN 4 DAYS INCL. WEEKEND. NO POINT BUT "PROMISE" THEN NOT THE NEXT DAY.
I WOULD NOT CHOOSE ANY MORE FOR "SERVICE" (PLACE AND CONNECT) AD 19.95 IF THERE WERE DAMAGES. THE DELIVERER SAID THAT THIS WOULD NOT MATTER AND RECOMMENDED THAT THIS SHOULD NOT MATTER. THE SERVICE WAS NL. ONLY FOR WASHING MACHINES AND AFTER 6PM ?? IF THEY DO ALLOW CUSTOMERS TO PAY FOR THIS, SHOULD THEY ALSO NOTIFY THIS (IN ADVANCE)? MEDIA MARKET IS UNACTABLE BY PHONE WITH "UNEXPECTED BUSY" AND THE APP OPTION IS NOT RESPONDED. DELIVERERS WANTED TO LEAVE AFTER DELIVERY ONLY. LATER THE PRICE FOR THE SAME AND NOW OLDER REFRIGERATOR MODEL IS CA 50-75 HIGHER, AS IN FAIR FLOWS. MY FEEDBACK DIDN'T COMPLY WITH ALL MEDIA MARKET GUIDELINES AND IS NOT POSTED BY THEM, SO THEY HAVE A HIGH (GOOGLE) RATING BRANCH LOCATION IS UNKNOWN, BECAUSE ONLINE ORDER. PREVIOUSLY THERE WAS A TSE1284 WITHOUT N THAT WAS MORE EXPENSIVE.

M
3 years ago

Just in the store super good help, friendly staff ...

Just in the store super good help, friendly staff and good explanation where it was checked with care and good questions what exactly I wanted.
Went home with a soundbar of over 800, - only to find out that 1 cable was missing. In the store itself it was already said that if something was wrong I could just come back or contact me.
When calling the media market, I got a woman who was difficult to understand and who did not want to put me through to the branch. She told me to go back to the desk with the whole article wrapped up to ask for help "what kind of cable" I would need.

I knew exactly which cable I needed and just wanted to know if they had it in stock. Transferring or checking whether the cable was there was not there. It was only repeated that I had to pack the sound system of 8 articles again and wait at the counter. How bad that you don't just let customer service run per branch.
In the shop / floor super staff and behind the scenes some rotten company that does not interest the customers at all.

So BCC next time for me.

E
3 years ago

No helpful staff.

No helpful staff.
I asked for a Carmen set, I was referred back a few paths, it would have been easy if I had walked in, I had to search quite well.
There was also a lady from an energy company, she was very pushy.
While I had indicated to 3 times that I had no interests

C
3 years ago

big

S
3 years ago

Fun

A
3 years ago

Ok

b
3 years ago

Fijn bedrijf.

Fijn bedrijf.
Alleen super lang moeten wachten op hulp bij de smartbar er was helaas niemand...... ze liep alleen maar langs. Jammer

Media markt alkmaar

Media markt alkmaar

3.7