Tom Peck Ford of Huntley

Tom Peck Ford of Huntley Reviews

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4.7
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Junior helped me buying my new car. He was very fr...

Junior helped me buying my new car. He was very friendly and helpful with the signing and explaining the finances and payments I will definitely be going back and asking for junior for my future cars

Tom Peck service is always prompt, courteous, and ...

Tom Peck service is always prompt, courteous, and advocates for the customer. After trying a few different Ford service centers, this one is worth sticking with and returning to when repair or maintenance is needed.
On my most recent visit I was slightly disappointed to see that the "Oil Change Needed" alert was not reset. I called and the service center apologized and stated that it would be taken care of anytime. Unfortunately, I live 12 miles and 25 minutes away. It's an inconvenience to return.
I'll stick with the service center and quick lane, but I'l also be checking that wok is complete on the next visit

We came from Arizona to purchase our new Shelby 3...

We came from Arizona to purchase our new Shelby 350GT from Lupe. We worked the deal over the phone before hand. We flew in to the airport and they picked us up. Above and beyond. Paperwork was ready to be signed we were in and out of the dealership in about 30 minutes. Highly recommend Lupe!

Generally, I hate buying cars . . . even considere...

Generally, I hate buying cars . . . even considered Carvana because I despise salesmen! I went to Huntley Ford with my guard up, but I was taken back by the experience. I actually left there elated. Was nice to have a good car buying experience for a change. Short, sweet, and no lessons in mathematical futility!
Thanks Joe Johnson, I'll be seeing you again!

Walked in skeptical because I had never purchased...

Walked in skeptical because I had never purchased from a dealership before and didnt know what to expect but Jerson made the process easy to understand and had patience with all my questions and concerns,for a first time buyer I am impressed and will definitely be returning and referring family and friends.

I took my F150 into Tom Peck Ford for the transmis...

I took my F150 into Tom Peck Ford for the transmission recall. Even though I never visited this dealership before they treated me like one of their own. I was a bit nervous about the change but they reassured me that they had completed many of these changes without issue. Everyone was very nice.

I've been bouncing back and forth since the end of...

I've been bouncing back and forth since the end of last year to make a purchase. Instead of feeling pushed into buying a car, Joe worked with me over a span of two months to find the best fit for me. He sent me home with some literature, helped me shop around online to find the ride that was the best fit. I've shopped through dozens of car dealers and none had the respect, integrity, or the will to make the numbers work for my family. Now, I'm a life long customer! Thanks Mr. Peck for the stuffed animal for my son and thanks Joe for taking good care of us!!!!!

I was interested in a new vehicle, Tommy made it v...

I was interested in a new vehicle, Tommy made it very easy to find a vehicle I was looking for, my visit went very smoothly and very quick as I hoped to be. Totally Recommend this dealership!

I dont know how many times I have been to dealersh...

I dont know how many times I have been to dealerships where I left unhappy but this one not the case this time. Jon Osvath helped me learn everything i needed to learn about the new f-150's and I walked out of there with exactly what i wanted. Thanks so much Huntley Ford

I went in looking to see what kind of lease I coul...

I went in looking to see what kind of lease I could get on a new F150. The pricing was not in my budget. My sales person Gary Smith suggested a Certified Used Truck. An hour later I drove out with a 2016 F150 with 12,000 miles on it. The deal and the truck were fantastic. Everyone I dealt with was no pressure and very professional right through to financing. Felt very comfortable. I highly recommend seeing the people at Tom Peck Ford. Could not be happier!

Buying a vehicle has never been easier for my fami...

Buying a vehicle has never been easier for my family and I! we ve been in the market for about 4 months now & were able to finalize that at huntly ford due to their great prices & customer service. Very pleased to have worked with Patrick!! Very knowledgeable and patient! will recommend to family and friends!

They will be looking to tack on whatever they can ...

They will be looking to tack on whatever they can to make your purchase more expensive and paid the pockets of the salesman. Unnecessary expenses and sales gimmicks make this place unbearable. I strongly recommend you buy your vehicle somewhere else.

Special shout out to Dimitri. He was very knowledg...

Special shout out to Dimitri. He was very knowledgeable about the Ford F-150 that he helped my father and I with. Thank you so much for getting us a sweet truck we can count on for years to come!

You guys are awesome! I was expecting to take like...

You guys are awesome! I was expecting to take like all day doing this but I was out of there within 2 hours from start to finish. I still can t believe it. I got a good deal, great customer service and still made it to dinner on time. Thank you Jon for making this one of the better experiences I ve had.

Didn t know if I should buy or not and Lupe didn t...

Didn t know if I should buy or not and Lupe didn t pressure me into anything but I bought anyways because the Explorer was so nice I couldn t pass up the deal. Thanks to Tyler for helping explain the vehicle to me and connecting my phone to the car.

I went to this dealership in hopes to find a car i...

I went to this dealership in hopes to find a car in my budget and durable as I must ship my car to different destinations. I was very pleased with the staff as they did not pressure me into cars above my price range! Adam helped me to discover my best option and was great at explaining every detail!! I would definitely recommend this dealership to anyone!

Tom peck ford ,quick lane has been great I have a ...

Tom peck ford ,quick lane has been great I have a PT cruiser and haven't had any issues with anything.I get oil changes,tires replaced,etc.and I also own 2011 ford focus,that I do bring there and have had no problems.I am a very satisied customer.

I recently purchased a 2013 F150 from Tom Peck For...

I recently purchased a 2013 F150 from Tom Peck Ford in Huntley. Tom Bonas was my sales rep, and was very friendly, no pressure or hype. Tom is very knowlegeable,and patient with my wife and I as we sifted through several different models of F150's. Thanks goes to Gary Smith for getting us over the hump with syncing our phones and explaining the numerous functions and systems in the truck. I am looking forward to working with Tom, Gary and the service staff at Tom Peck Ford for all my service needs.

Huntley Ford Thank you again. Abe the sales Manage...

Huntley Ford Thank you again. Abe the sales Manager and Jon O the salesman got me a pretty good deal I got to say. I didn't think that I'd qualify for all the discounts but to my surprise I walked out of there with a payment lower than I planned and a vehicle I couldn't get enough of. all of my coworkers are already jealous haha thank you again.

Just got home from Tom peck ford in Huntley with t...

Just got home from Tom peck ford in Huntley with the same car I came in but 5 HOURS later! One of the worst experiences and poorly managed businesses I have ever dealt with. We went there this morning to look at the different colors available for the Explorer, since we have already been dealing with a wonderful salesman Dominic at the Hopkins ford dealership. I was approached by a salesman Joe, at which time I told him exactly why I was there and that I wasn't buying a car from there I was simply looking at the colors that were available. He convinced me and my family including 2 small children to come in to run some numbers on different vehicles. He wanted desperately to sell us the 2016 explorer sport, we looked at the sticker price and told him we could never afford that. Joe said not to worry.. they will for sure work with us. And from what he and the manager bill were offering us, we couldn't pass it up. We were negotiating prices for a lease, I asked what score we needed to be at for our credit ( I didnt ask that question because our credit score is in the 700's .... OBVIOUSLY DUH) at which point Joe said that didn't matter in the least, what mattered was what we were negotiating now, how much money down and how much we were comfortable with per month. He gave us a number and asked if we would do the deal at that price, then shook our hands and said congrats when we agreed. They synced my phone into the vehicle and took the car to get detailed... perfect right??? WRONG!!!!!! 2 hours later I called my husband who was still there to see what in the world was going on just for him to tell me that they couldn't give us that price after he went through financing. I was appalled, how can you shake on a price that was completely not even based on our individual financial situation???? How did they come up with these numbers??? I immediately went back to pick up my husband and to speak to bill the manager who said " trust me, we want to sell you a car more than you want to buy one..." real professional bill and that's the exact truth straight out of the horses mouth... we care more about ourselves, then we care about you and your situation and will do ANYTHING and waste anyone's time to do it. Classy!

Well, my experience went downhill fairly quick wit...

Well, my experience went downhill fairly quick with these guys. They had a car posted online at $39,995. I am out of state and trying to make a deal over the phone. They came back with $12,000 dollars of additional fees putting OTD price around $52k.

It s the only dealership I have ever dealt with that added $1400 to the advertised price just to keep the car clean and ready for sale on the lot. They even tried to at $4k-$5k for some maintenance package that would ve done absolutely for me as I live 1200 miles away.

I feel the transaction could ve gone extremely smooth if they would ve honored their advertised price. However, that is far from the case.

Buyer beware. It s unfortunate that this dealership tries to be shady and add to the price using the low price to get your attention.

Keep in mind, they were already at the high end of the market value for a vehicle with over $1700 worth of damage to the front end.

Couldn t had been any happier with my Ford Escape ...

Couldn t had been any happier with my Ford Escape purchase. Even with how strange times are now, Eric Cardona was exceptionally cordial and helpful. Thank you again! Highly recommend him.

Had the pleasure of working with Eric Cardona on t...

Had the pleasure of working with Eric Cardona on the purchase of a Ford F-150 and I could not be any happier with the car buying experience. Eric was very professional and answered all my questions and concerns without ever making me feel like I was being pressured into anything. Definitely will be recommending any family and friends to work with Eric in the future!

Was hesitant on buying a car from this place until...

Was hesitant on buying a car from this place until I actually walked in to inquire one that I liked. Lupe of the Sales Department was very helpful to every question I had and was able to get a fair price on my new car! Would highly recommend choosing this Dealership.

Horrible customer service, will not negotiate the ...

Horrible customer service, will not negotiate the price for the car. They act as if they are doing you a favor trying to sell you a car. Just overall not a great experience. I don t recommend anyone doing business here.

Needed a used truck. The 2004 F150 I bought is sl...

Needed a used truck. The 2004 F150 I bought is slightly more used than I wanted but, fits the budget and demand for now. Hope to upgrade in a year or two, and will shop first at Tom Peck, Huntley. Great staff...sales, finance and service.
My only disappointment....after all was finalized and papers signed, the truck was pulled up to the door for me. At this time I was handed only ONE key and told $30.00 for an additional key and a $120.00 programming fee.....OUCH!

Mike Zell, used car mgr, contacted me and I now have my spare key. Just a simple oversight and a little confusion.....nothing that will keep me from returning for my next truck. The customer service level, no matter what department I've dealt with, has been exceptional!
thanks Mikes......Hanson and Zell see you again!

I would strongly advise NOT purchasing a vehicle f...

I would strongly advise NOT purchasing a vehicle from this dealership. The vehicle we were going to purchase on a Saturday was not on their lot when we put down a deposit; it was getting detailed. They misrepresented their Huntley Package as certification for a warranty, added packages we were told were "free," and fast talked through the warranties. When I emailed and called stating we wanted to buy it outright after looking at the paperwork on Sunday which handed added over $12,000 cost to us in warranties, they quickly tried adding cleaning the car and spraying the engine so they could try to tell us we needed to pay for it. So essentially, they would not sell us the vehicle for cash for the price listed and they still tried to add a warranty. They wanted us to finance to help THEM, get better rates. When we canceled and walked away, they still tried to negotiate. It took over a week to get our down payment back. We found a local deal that was better mileage, straightforward and NO hassle.

Went there to buy a truck, been shopping for a whi...

Went there to buy a truck, been shopping for a while now. I ended up having Joe Johnson help me out and he was super friendly and didn't try to overwhelm me with sales gibberish like the previous ones I've had to deal with recently. Ultimately I decided to hold off because this is a huge commitment for me but I'm pretty positive I'm going back to see Joe if I decide to jump on it. Overall, had a great experience.

Went in to look at a used Explorer Limited, met J...

Went in to look at a used Explorer Limited, met Joe B he showed me 2 that they had, went for extended test drive, he went to work for me when it came to out the door price, I appreciated that...Thanks Joe!!!~

My husband took our our 2013 Lincoln Navigator in ...

My husband took our our 2013 Lincoln Navigator in to see if he could get a good deal on a trade-in for a newer model. Joe B and the team at Huntley made the process simple, straightforward, and a real pleasure. They gave him a very fair price on the trade-in and the price on the new car was below market. Came away all smiles. Would definitely recommend Huntley (and joe b) to others in the market for a new or used car!

I came into the dealership to look at trucks and g...

I came into the dealership to look at trucks and got greeted by Julian Castaneda right away, He is a great listener and had a lot of knowledge about what I wanted. Julian helped every step of the way, He got me into a RAM truck and I couldn't be happier! Thanks man!

Tom Peck Ford offered a great certified used selec...

Tom Peck Ford offered a great certified used selection to choose from as well as premier customer service. Great help and assistance from Joe Tornabeni, Sales Consultant. If anyone is looking for a new/used car, I recommend Joe, great listener and always putting your wants/needs first. Not only Joe, but all around great and respectful staff at Tom Peck Ford!

My husband and I walked in just to look around and...

My husband and I walked in just to look around and found a couple vehicles that I liked and Viktor helped us and made everything happen that night for me. He is very nice and had patience with me. He made it an easy smooth transition to walk out of there with my new vehicle! Great guy to deal with. Go see Viktor now.

Came in here after another dealer screwed me over ...

Came in here after another dealer screwed me over and sold a car out from under me, very pleased with the service that Tom gave me while buying my next vehicle. Straight forward and for once didn t take all day at a dealer to make things happen.

I can Honestly can say this was my best experience...

I can Honestly can say this was my best experience at a dealer, ever. I plan on purchasing another Ford at this dealer real soon. Highly recommend you buy from this dealer. Thanks Rich Kopczynski for helping me and my family with my son new 2013 fusion. We are all very happy. see you guys soon Mr. Daniel Zuniga

Just got my Ford Explorer! We came in late on a Tu...

Just got my Ford Explorer! We came in late on a Tuesday, around 8:30 pm and Joe didn't miss a beat! He asked if we needed help let us test drive and stayed later to help us with our credit. We left to sleep on it and he came back Wednesday later afternoon on his day off to help us with our final decision! Bob and Lou helped out and made sure we got the best deal possible!!! I'm super excited and very pleased! Never felt pushed or taken advantage of! Thanks so much guys! You Rock! TEAM FORD!

I came into this dealership with no idea what I wa...

I came into this dealership with no idea what I wanted for a car or even if I d be able to get approved for one. But I got to leave with a beautiful 2020 Ford Fusion. I highly recommended Adrian Sanchez! He was amazing and so professional and he knew the right car for me to test drive and I fell in love instantly! Thank you so much for getting me my dream car!!

Joe Basile did a great job working me through the ...

Joe Basile did a great job working me through the process of buying my new explorer. He was responsive and understanding throughout the process. I never felt pushed or rushed with anything, which is nice to see when dealing with car sales.
Staff was super courteous and friendly. I had a few issues with the paper work and the team was helpful and responsive to getting it resolved!

Nothing but praise for the level of service i rece...

Nothing but praise for the level of service i received from folks at Huntley Ford.
From the moment i reached out, Joe B, Gene and the rest of the team treated my like I was the only customer they had.
Both the purchase price and the trade in value ended up better than I expected.
I am very happy with my purchase, and will definitely consider Huntley Ford for all of my future truck needs.
Highly recommended dealership, for sure!

Love their service very friendly and very helpful,...

Love their service very friendly and very helpful, I had a blown out tire and they replaced my tire within hours and had other services done to my non ford vehicle there as well, prices compatible to local shops. Will be back!

I went to Ford looking for a new truck and I walke...

I went to Ford looking for a new truck and I walked out with a new F-150. Eric Cardona greeted me at the door and could not have made the process any easier. He was very professional and very helpful throughout the process,making sure all my questions and concerns were addressed. I would definitely recommend him to anyone looking to purchase a vehicle at Huntley Ford.

Went in to just look at trucks but after working w...

Went in to just look at trucks but after working with Eric Cardona we found our dream truck. He listened to our needs and gave us the sense of trust we look for. Would definitely recommend him to anyone I know.

My husband and I special ordered a 2014 Shelby GT5...

My husband and I special ordered a 2014 Shelby GT500. From start to finish we had the best service. We have bought many cars in our lifetime and this was by far the easiest experience. We will be back! VERY WONDERFUL STAFF!!

Just got a new 2020 Blue Escape, love this car so ...

Just got a new 2020 Blue Escape, love this car so much. Great Mileage and plenty of room for my kids. Dimitri was great to work with and a very nice young man. Can t wait to come back to Huntley Ford when my daughter turns 16!

When I walked into Huntley Ford the first person I...

When I walked into Huntley Ford the first person I met with was Elmer. He was well versed on the vehicles and specs that would fit my lifestyle and he did it with excellent customer service!

Tom Peck Ford of Huntley

Tom Peck Ford of Huntley

4.7