Tom Peck Ford of Huntley

Tom Peck Ford of Huntley Reviews

Reviews 1360
4.7
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One of the worst experiences I've ever had. Tried ...

One of the worst experiences I've ever had. Tried to buy an F-150 and the constant up selling was ridiculous. I thought that we had a deal on Monday and when I called back on Tues to do the financing I had a new out the door number. The sales guy blamed the manager ... not sure if I buy it. I was going to travel from MA to IL to buy this vehicle but can't make a deal with someone I can't trust. Very disappointed.

Great service!! Travis, Fred, and Jake were helpfu...

Great service!! Travis, Fred, and Jake were helpful and informative dealing with an issue I was having all while dealing with the weather issues which delayed part delivery. 100% trustworthy!

I shopped around on line and found a used (CPO) ca...

I shopped around on line and found a used (CPO) car I was interested at Tom Peck Ford. My wife stopped by one day to check out the car and I went another to avoid the typical dealership pressure applied when both halves are present, but in our case I doubt it was necessary. When I showed up the car was ready for my test drive, which went well. The negotiation felt fair and it wasn't a fight. The final deal was acceptable and surprisingly, I was driving the new car home in less than 3 hours. I usually avoid buying from a dealership to avoid the pressure and lessen the state sale tax "obligation", but this went surprisingly. We were very satisfied with the deal, the staff and the whole process.

My wife and I had been researching the web for a u...

My wife and I had been researching the web for a used Ford Flex. We found what we were looking for with Tom Peck Ford. We bought a 2014 Ford Flex Limited that met our needs. The sales department were helpful and courteous. Once we signed for the car our salesman spent several hours over two days teaching us the features of the model. We are very happy with our purchase and our dealership.

Worked with Adrian Sanchez and he went above and b...

Worked with Adrian Sanchez and he went above and beyond when trying to find me the best deal. All around very professional salesman and willing to work with the customer to meet their needs.

Working with salesman, Joe Tornabeni, was a pleasu...

Working with salesman, Joe Tornabeni, was a pleasure. Prior car purchases were not pleasant experiences, and we have to say that Tom Peck Ford has changed our opinion. We highly recommend them!

The first person to great me was Adrian Sanchez. H...

The first person to great me was Adrian Sanchez. He was optimistic and enthusiastic! I was worried because I have a poor credit score and he reassured me he could help, and he did! I walked out with a NEW F150!! So thankful for Adrian!

I recently purchased a F-250 from Tom Peck Ford. T...

I recently purchased a F-250 from Tom Peck Ford. They have a great team that works together to get you in the vehicle you want. Everyone was very helpful and knowledgeable, which made the whole process go as smooth as possible. Thank you Joe, Bogdan, and Tom!

Hi my name is, Tomas Tapia, I m so happy, because ...

Hi my name is, Tomas Tapia, I m so happy, because i went to buy a new car Ford F150 4x4, N the person who helped me hi was very helpful, his name is Joy, I recommend, well they r so nice people.

My experience at Tom Peck Ford was better than any...

My experience at Tom Peck Ford was better than any other dealership I have been to. They genuinely care about the customer and getting you the best deal. Our salesman was Corey and he was wonderful. Ask for Corey and I guarantee that you will have a great experience

I went to Tom Peck ford because of a postcard cont...

I went to Tom Peck ford because of a postcard contest, met Roger Svab and Bob Mels. I was in the market for a vehicle, but look around and returned to Tom Peck Ford because of Roger and Bob. I an now the happy owner of my 2013 Lime Squeeze Fiesta which Roger and Bob arranged to get from Indiana. Thanks guys for your customer dedication and laughter.

Coming into Huntley Ford this week after intensive...

Coming into Huntley Ford this week after intensive research thinking I knew everything about My now NEW Ford F-150 (Blue), Eric Cardona took it to a different extreme with his product knowledge!!
He also had everything prepared for me from personalizing my settings ahead of time and having paperwork ready to be in & out AND provided me with an extra mask!

Thank you Eric Cardona!

I just bought a car from Adrian Sanchez, now i wil...

I just bought a car from Adrian Sanchez, now i will never go back to anyone else at huntley ford. He is excellent at what he does!! 100% recommend going to him. i m loving my 2017 ford escape. it s exactly what i wanted. thanks again adrian!!

Sadly I even have to give 1 star... I called twice...

Sadly I even have to give 1 star... I called twice speaking with the manager Jay and Karina to verify that the truck I was looking at was still available. Immediately after verifying I made the hour drive from Downers Grove to come purchase the vehicle. Mysteriously the truck had already been sold at some point. Clearly just a sleazy tactic to get me into the building.
If that wasn t bad enough, the restrooms had no paper towels available with trash and toilet paper all over the floor in the middle of a pandemic.
Also! One of the salesman was vaping in the middle the show room. What a classy place....

My sales man, Elmer, was amazing. He had great cus...

My sales man, Elmer, was amazing. He had great customer service and communication skills. He answered all my questions with ease and showed wonderful car sales man skills! I had full trust in him and I would definitely go back to him in the future! 10/10 experience with him.

Just bought my car from Lupe and it was a great ex...

Just bought my car from Lupe and it was a great experience. Didn t feel pressured to buy anything which is a big relief for buying a car, but I had to buy because I loved the car so much

I had to have my engine replaced on my 2005 sport ...

I had to have my engine replaced on my 2005 sport trac Tom Peck Ford did a great job the truck runs like new.
They could do a little better in the communication department with updates on progress of the repair
Check them out if you need a repair to your Ford or are in the market for a vehicle

Very good experience ! Not to much pressure , whi...

Very good experience ! Not to much pressure , which matters to me. Highly recommend Victor. He is straightforward, competent in what he does and not pushy, so he definitely gained my trust.

Big thanks to Huntley Ford especially Mr. Adrian S...

Big thanks to Huntley Ford especially Mr. Adrian Sanchez. He s the best of the best at Huntley Ford and I couldn t have asked for a better salesman! He hooked me up with a great deal and I m loving my new blue 2018 Ford Fusion. if you re looking to buy a new car go visit Adrian Sanchez! :)

Here's a huge thank you!! To Eric Cardona thanks f...

Here's a huge thank you!! To Eric Cardona thanks for the help and assistance on me getting my new F150.. thanks again. Might be coming in with the wife in the near future for an upgrade. Thank you.

Looked at some Lincoln s for my daughter before he...

Looked at some Lincoln s for my daughter before her birthday later this month. Dimitri helped my wife and I find the perfect 2019 Nautilus. Managers were very explanatory about the financials too, highly recommend this dealership!

Recently purchased a new escape from Tom Peck Ford...

Recently purchased a new escape from Tom Peck Ford and the service I received from Joe Tornabeni was great. Joe made the process easier by clarifying the the various promotions and finance options. In addition, he took the time to fully explain the various features of my Escape and assisted in setting up the options. I am extremely satisfied with my buying experience at Tom Peck Ford. Thanks Joe.

I bought a 2013 Lincoln Mkz from this dealership. ...

I bought a 2013 Lincoln Mkz from this dealership. I worked with two outstanding salesmen (Roger) &(Adam). I would definitely recommend both of them. They are both salesman that will go above and beyond to satisfy you as a customer. Not to mention the team at Tom Peck & Ford are friendly. Thanks again to the team for making my car purchase experience a breeze

I bought my car at another Ford dealer new... 5 ye...

I bought my car at another Ford dealer new... 5 years ago... Moved to Huntley 3 years ago, and have had Tom Peck Ford do the service work on my car. I don't drive a lot of miles anymore, but every time I've gone into Quick Service, I am very happy with the service provided through "The Works" program. My car runs like a top, and I anticipate driving it for another 5 trouble-free years. YEA...FORD!!

Called in made an appointment with Ford Huntley to...

Called in made an appointment with Ford Huntley to see used Mustang. At the front door we been greeted by Eugene, he offered us water and helped to see the car we liked. Completed a test drive and loved the car. Didn t take long to do all the paper work. Simple and easy. Great service.

All the repairs and service were completed 100%! T...

All the repairs and service were completed 100%! They go the extra mile to make certain everything is completed to your satisfaction. I highly recommend this dealership!
Sincerely
John Matenko

The Quick Lane at Tom Peck Ford is an efficient wa...

The Quick Lane at Tom Peck Ford is an efficient way to complete my regular oil change service. The staff know my truck and provide a mult-point check as part of the service. While the wait time is short, I get time to browse the showroom and new vehicles at the Dealership. My truck always comes back clean and ready for work.

Huntley Ford is the BEST place to go for a vehicle...

Huntley Ford is the BEST place to go for a vehicle!! My husband and I could not have been more pleased or appreciative of our experience. Huntley Ford was recommended to us by our neighbor. This was our first experience purchasing a vehicle from a dealership and we were treated with nothing but kindness, honesty, and wisdom. Peter Kashuba was our Sales Consultant and we give him a 10/5 review! Peter has worked in the industry for countless years and this experience was evident from the first minute. We were interested in a Ford Escape and found a 2017 with 67,000 miles @ 12.5K. Peter was able to explain the pros and cons of a newer vehicle and a pre-certified. We were nothing but impressed by the pre-certification process at Huntley and we know that we have invested in a safe, reliable, and incredible vehicle. We also had the opportunity to work with Patrick Lopez, a Finance Manager, and he also was fantastic! Patrick was thoughtful, concise, and efficient. The employees that walked us through our new vehicle, set up our bluetooth, and prepared our new Escape were also kind and exceptional!

Overall, we will be recommending Huntley Ford to everyone and anyone interested in a new or pre-owned certified vehicle, as well as looking to have service done to their vehicle. We live in the heart of Chicago and believe Huntley is more than worth the drive. The service is the highest quality and the employees are honest and experienced. We are in awe of the leadership at Huntley and excited to have FINALLY found a dealership in Chicagoland that we will be at for years to come. Thank you Peter, Patrick, and Huntley Ford- we are LOVING our new Escape. We can't wait for the new adventures and memories to come in our family vehicle!

I never give reviews but buyer beware worst experi...

I never give reviews but buyer beware worst experience I ve ever had. They refused to put anything in writing. At one point I had two pieces of paper with multiple prices that they couldn t explain. They tried to bury gap insurance and a warranty in the interest rate without telling me I was going to buy a 24k vehicle and after all the fees they wanted me to finance 32k worth. The car they said was clean and ready for a test drive had garbage and pop stains all over the car. At one point I wanted to leave and they told me I couldn t because the still have my credit card and wouldn t give it back. I wouldn t recommend this sales group to my worst enemy.

We were looking for 2019 used car and had a horrib...

We were looking for 2019 used car and had a horrible experience at McGrath, Barrington where the dealer refused to honor their website advertised priced. We worked with Peter Kashuba at the Ford Huntley and he was very pleasant and professional to work with. We test drive several cars, he walked us all the features of each patiently, and there was no pressure on making a decision. Ford Huntley also worked with us on the price and we walked away with a beautiful car. We couldn t be happier! Thank you Peter for your help, we will recommend you to friends and family and come back for the next fun ride

Jon was a great salesman. He actually cared about ...

Jon was a great salesman. He actually cared about taking care of us and making sure we got exactly what I wanted. Tyler was also a big help connecting my phone to my truck so I could start my truck on my phone even without auto start on the key fob. Amazing place.

So let me start off by saying I did buy a pre owne...

So let me start off by saying I did buy a pre owned car from them. Dishonest advertising, which I pretty much knew, and pushy salesmen. Do I like my car? Yes. Would I purchase from them again? No.

This place has a service department like mo other ...

This place has a service department like mo other I have seen. I do not personally owned a Ford but my company has a few and this is where we take it every time we have an issue. The service department always treats me like I am the only customer there.

My car buying experience was excellent, thanks to ...

My car buying experience was excellent, thanks to Yunior new car manager . He was efficient and thorough from my first phone call. The appointment was smooth and Gary finance director was very knowledgeable. He listened and that was so important. Tom got me in a fantastic car at the right price. He communicated with the Yunior and I truly felt like he advocated on my behalf to get me where I needed to be. Yunior was also great to work with. This team was definitely solid. I am a very satisfied customer, and will be for years to come.
Thank you, Tom caffaro and Huntley Ford team .

I am a lady-owner of Range Rover Sport.

I am a lady-owner of Range Rover Sport.
Not really into cars and don t know much about the right way to take care of them.
My neighbor recently purchased a car from Huntley Ford and suggested to go there and check on my breaks, as I started to notice the different feeling of my car.
The guys were super nice and explained everything I did not know.
They gave me a loan car and right away started to work on my case.
Saved myself tons of money choosing this service shop instead of original brand.
After driving a new Ford Explorer, my next car definitely will not be a Range Rover :)

Tom Peck Ford of Huntley

Tom Peck Ford of Huntley

4.7