Tom Peck Ford of Huntley

Tom Peck Ford of Huntley Reviews

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4.7
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Patrick Lopez was amazing and helped me out sooo m...

Patrick Lopez was amazing and helped me out sooo much. I found the car that I been wanting.I am giving 5 stars but if I could I would give definitely 10 stars at least! I am definitely going back and telling my friends and family about this place. :)

Travelled from Villa Park to purchase a slightly u...

Travelled from Villa Park to purchase a slightly used Lincoln Navigator that was listed on-line.

The Vehicle is outstanding, the Price was more than competitive with the Chicago and close surrounding suburban dealers, the Sales process was clean, crisp and clear and Delivery was detailed and prompt.

I would do it again.

Adrian Sanchez is the man to see- the kid is dynam...

Adrian Sanchez is the man to see- the kid is dynamite. He fills the lot with his energy! Not your stereotypical salesman but definitely hears you out. When I m ready to make a purchase I want him closing the deal.

Today, we spent a lively afternoon with Roger Svab...

Today, we spent a lively afternoon with Roger Svab who showed us the ins & outs of the Ford Edge. Bob Mels, the manager, was helpful and good natured as we worked thru the details of our offer. And Larry, the Finance Mgr, was informative but not high pressure as we talked about the usual offers for warranties, yada yada yada. Roger is very knowledgeable about the tech aspects of the Edge and made us feel comfortable with contacting him in the future with questions. We did not find it high pressured ~ Everyone listened to each other and worked for a compromise. Very enjoyable experience with friendly, knowledgeable staff.

I had reviewed Huntley Ford with 5 stars, but relu...

I had reviewed Huntley Ford with 5 stars, but reluctantly have to change my review due to the recent turn of events. I feel my options of getting in contact with this dealership are running out. I had leased an F-150 from them on 9/5/2020. After waiting and waiting for my new account information to show up, nothing. After checking their website to see if my trade in vehicle as listed, nothing. Finally contacted them on 9/23 and was told I had to resign my paperwork. Why did it take ME contacting THEM to have them tell me this? Ok, fine, I resigned the paperwork. I asked when my trade would be paid off then. Was told a check would be sent in a few days. Fast forward to 10/6; trade is STILL not paid off. According to the bank in which my trade's lease is through, a pay off hasn't even been requested by Huntley Ford. I contacted the finance manager again and was told he'd talk to the office manager to see what the problem is and get back to me. It is now the end of the day on 10/8 and received no answers. They are holding my financial integrity in jeopardy. Another payment is due on the trade in a couple of days. I have no interest in making a payment on a vehicle I don't have possession of AND is listed for sale on a car dealerships website. By reading this dealer's bullsh*t responses to reviews, I want my trade in paid off and this matter put to rest for good. I will explore my legal options too. This has gotten unnecessarily complicated. FIX THE PROBLEM!!!!!!!!

First time visiting Huntley Ford had a great exper...

First time visiting Huntley Ford had a great experience . Everyone was friendly and very helpful. Peter was our sales rep and he was fantastic. Answered all our questions and was very understanding of what we were looking for. Ended up getting a 2020 Ford Explorer. Will definitely be back and will be recommending my family to come here. If you have the chance to work with Peter you will be in good hands

i went to Huntley Ford and Adrian Sanchez helped m...

i went to Huntley Ford and Adrian Sanchez helped me get into a new Ford F-150. Adrian helped me to get a great deal and made the process quick and easy. Thanks again Adrian for everything

I have been buying ford vehicles over 25 years and...

I have been buying ford vehicles over 25 years and been working with Mike Hanson for most of them at another dealer. Mike Hanson now works for Tom Peck and deserves 5 stars for his work ethic and honesty. I recently bought a new ford focus and every thing from start to finish went well. There was some hiccups in the service department that were taken care of. All an all everything is great.

Just being straight forward with this review.. Pla...

Just being straight forward with this review.. Plate number 2222 Limited Expedition in a greenish/ gray exterior brake checked me on my way to work today, and followed up with the middle finger - as a representative of not only a brand but a dealership i would hope someone sits down with the older fella and talk to him about being more of a man. I drive a manual and that was completely un called for. man up and dont drive off next time

What can I say about the place well first thing fi...

What can I say about the place well first thing first Lupe the car sales man is the best of the best he will help you with any finical needs and help you out on any budget you have to own a car I recommend this place 100% Thank you LUPE

The sales team and finance made purchasing my Esc...

The sales team and finance made purchasing my Escape easy. Ron Searls of sales was very accommodating as was Roger Svab from finance. This is my second purchase from Tom Peck Ford and I would recommend this dealership. Thank you all.

Got an amazing price for my new 20' F-150. Dimitri...

Got an amazing price for my new 20' F-150. Dimitri greeted me as soon as I walked in. I knew I wanted a great truck but was a little lost on what exactly to get. He guided me to the perfect vehicle and im very happy with the people at Huntley

The best place to buy a new or pre owned car. The...

The best place to buy a new or pre owned car. They make it easy. This is the third car we bought here and never a problem. I would definitely recommend this to everyone. Ask for Joe T. He was the best

Went in looking for a new Ford Explorer. Viktor he...

Went in looking for a new Ford Explorer. Viktor helped me to navigate between different trim levels and choose the right one. Everybody was very nice and friendly. Highly recommend this dealership and Viktor.

I bought my green Mazda2 from out of state, sight ...

I bought my green Mazda2 from out of state, sight unseen, and could not be happier with it. My son loves it! We had been looking for this very car for more than a year, and it was worth the wait. It took some extra maneuvering to make all the arrangements to pick it up, but Tom Peck stepped up to the plate in a big way by picking me up at the airport and staying open way past close of business to accommodate me. The salesmen were super helpful, the finance guy was quick and efficient, and the general manager made sure everything was perfect. I could not have asked for a more pleasant experience.

I had a great time at Huntley Ford. All because of...

I had a great time at Huntley Ford. All because of Julian he made me feel like I was at home. Great staff, everyone was so nice but who really touched out to me was Julian. Couldn t ask for a better sales man.

This dealership has made an insane transformation ...

This dealership has made an insane transformation with the new owner and managers! Wow! Eye candy all over! The cars, the people! Not that you care about that... Lol. Patrick in sales and Yunior in management helped me on day one. I'm a bit picky and research before I make big decisions. They didn't pressure me, they respected that I had to think and research more. Came back 3 days later (should've called to see if Patrick was there but it was last minute). Tom in sales and Abe helped me and I bought my Ford Explorer! Couldn't be happier. Free car washes for life! Sayf in finance helped me patiently as I read every single document. Sorry I'm such a pain guys but thank you all so much! Couldn't be happier. When should I be getting my survey? 109% satisfied! Gene made me ring the bell. He really made me feel important and appreciated!

I just purchased a car from Huntley and had a grea...

I just purchased a car from Huntley and had a great experience. Everyone was friendly and helpful, especially our salesman, Jon O. I d highly recommend going to see Jon or any of the other great folks at Huntley Ford.

We were looking for an F150 and saw the selection ...

We were looking for an F150 and saw the selection at Huntley Ford on their website. We drove 20 miles to go there. We looked at both new and pre-owned trucks. Our salesman, Corey Denman, took us through vehicles in our price range. He was very patient and helpful,... no pressure. Finally bought a 2018 F150. There were a few follow up items, as can be with a pre-owned vehicle, but nothing major, just little items, but Corey followed up and fulfilled our "asks". I did recommend them to a co worker. Very good experience. Ask for Corey Denman.

Joe Tornabeni was the reason I purchased my 2017 F...

Joe Tornabeni was the reason I purchased my 2017 Ford Transit Connect for my business Looking Glass Roof and Exterior Cleaning in Crystal Lake. Joe answered all my questions and wasn't pushy.

One of the best experiences I've ever had. The sal...

One of the best experiences I've ever had. The salesman knew exactly what I was looking for. Erick Cardona was very kind and passionate when helping me choose a car. He brought a smile to my face. Definitely will purchase my next car from here. Thank you mr Cardona you re the best congrats on the baby best of blessings and wishes to you and your family see you soon again with my daughter.

You guys really do rock! I can t believe what you ...

You guys really do rock! I can t believe what you were able to do for me and especially a thank you to Jon for helping us out. We couldn t be happier with the new lease and I can honestly say I d tell my friends and family about you guys. Thank you to the managerial staff that treated us with respect and thank you to the finance manager Sayf for really putting the cherry on the cake. 10/10

I contacted the dealership on a Friday requesting ...

I contacted the dealership on a Friday requesting more information about a car. Was told I would get the information on Saturday. Saturday came and went. Got contacted on Monday via email. None of my questions were answered. So I called, was given the runaround and told they would get me my requested information. Here I am on Tuesday still nothing. So now today I called. I just got off the phone with someone saying they would contact me soon. This will be the 3rd or 4th person I ve talked to.
My question would ve taken 5 minutes to answer by walking out to the car and verifying a few options.

I can t recommend this dealership, they appear very unorganized and unwilling to help. I m out of state, although I told them numerous times this fact, they kept telling me to just come look at it. Not that easy...
Take your business elsewhere, perhaps somewhere that appreciates your interest and is willing to at least answer the simplest of questions.

A great car buying experience at Tom Peck in Huntl...

A great car buying experience at Tom Peck in Huntley. Very easy making the deal on a very nice 2018 Fusion. Salesmen Mike & Gary did a great job for us. Turns out that Mark in finance & I have a very similar backgrounds at Lane Tech, living in Arl Hts and growing up in similar Chicago neighborhoods.

I bought my used 2002 Ford Sport Trac a couple yea...

I bought my used 2002 Ford Sport Trac a couple years back and it is still working great. I have not had any problems with it. The sales team was great and the service people are on top of things also. The shuttle to and from work is very convenient so I can get maintenance done while I am at work. Thanks Tom Peck Ford!

Most excellent service dept.ever...told me about m...

Most excellent service dept.ever...told me about my warranty options and how to use them,fast,curtious,mechanics are well educated,and have no problem answering any question I had...outstanding!!!

Lou, Joe , and Bugs were Terrific to deal with! Th...

Lou, Joe , and Bugs were Terrific to deal with! They work exceptionally hard, and made a difficult situation, easy for me, helping me every step of the way with a smile. I've never had a better experience and would recommend anyone from a Stranger to My Own Family to give them a chance. They won't dissappoint you!

Came in was greeted right away, they offered me so...

Came in was greeted right away, they offered me something to drink. Other sales people came by and also offered to get me something to drink. Just a very nice atmosphere. Joe Johnson thank you so much love the F-150 keep up the good work.

We came to Huntley Ford to look for a car today. J...

We came to Huntley Ford to look for a car today. Joe B. greeted us right away and was very helpful. He listened to what we wanted and our price point and made sure we were within it! I highly recommend Joe B. And Huntley Ford!!

I worked with Corey Denham and had a great experie...

I worked with Corey Denham and had a great experience. To be honest, Huntley Ford was the third dealer I visited during my hunt for a new truck, but I should have started here. They had an extensive inventory. The team was no pressure, transparent and helpful in the decision process. I originally came in too look at a used F-150 Platinum and ended up buying a used F-150 King Ranch. I would recommend them to anyone.

I had an AMAZING experience. Thank you to Adrian S...

I had an AMAZING experience. Thank you to Adrian Sanchez he was the BEST!! Great personality made me felt super comfortable and got me such a great deal. I would recommend to all my friends and family.

You guys are awesome! Jon O helped me out in learn...

You guys are awesome! Jon O helped me out in learning all the features on my new explorer which I greatly appreciate. I ll be sending my cousin your way she is in need of a vehicle as well. Thank you!

Sales experience was very pleasant and we felt we ...

Sales experience was very pleasant and we felt we got a good deal. Mike Hansen took good care of us, showed us all the features and has answered our questions since. We like the location too. We would definitely recommend it. Christine and Bill Juneau

Made a visit to Huntley Ford this weekend, got a g...

Made a visit to Huntley Ford this weekend, got a great deal on my new 2020 Escape. Dimitri helped make my first car buying experience easy and I would recommend this dealership compared to others I went to!

George in the Quick Lane has been servicing my veh...

George in the Quick Lane has been servicing my vehicle since I got my first Ford in 2009. Each time he has been personable and efficient, always explaining any issues I had in simple terms that were easy to understand.

I made an appointment for a vehicle here and calle...

I made an appointment for a vehicle here and called in to make sure it was available because it is a decent drive away. I arrive at the dealership and they tell me they sold the car an hour ago (before I called) and would not be able to help me. I will be going to another location.

I wish I could rate this dealer higher. Everyone ...

I wish I could rate this dealer higher. Everyone I spoke with was very professional and polite, and there was always someone to answer the phone.

Unfortunately when I was talking with my salesman, I was informed their absolute "best price" was actually $4,600 HIGHER (plus tax) than their advertised price on both their website and CarGurus.com. This did NOT include the additional $5,681 in extras they also tried to tack on!

Again, everyone was very polite, but it's not appropriate to advertise the vehicle for one price, and then demand $4,600 more when someone calls. I'll shop elsewhere.

Peter at Huntley Ford has been a great when I was ...

Peter at Huntley Ford has been a great when I was shopping for my new car. I have gone to other dealers and the customer service has been terrible (Tyson Jeep of Shorewood). My husband is also thinking of upgrading his car and we know where we will go our next car upgrade.

Joe B. Was fantastic to work with and went above a...

Joe B. Was fantastic to work with and went above and beyond with his managers to get me a car that fit my budget. First time buying a car completely on my own and he helped the whole process feel easy.

Finally got some time off work and was recommend t...

Finally got some time off work and was recommend this dealership from a co-worker. My salesman Dimitri helped me find the perfect car for my daughter for her birthday. Great deal and also hooked me up with some free oil changes!

Had a wonderful experience with Huntley Ford. I ha...

Had a wonderful experience with Huntley Ford. I have been looking for cars all over the place and had the best experience here. The salesman's name I dealt with is Jerson Ocampo. He was extremely helpful and knowledgeable. Great salesmanship skills. Would definitely come back and do business. Thank you Jerson for the excellent service you provided me!

I m fresh out of college and was looking to buy my...

I m fresh out of college and was looking to buy my first car. From start to finish the process at Huntley Ford was amazing. I inquired about prices and making an appointment to come in over the phone with Abby. She was very professional and knowledgeable. My salesman, Corey, was very personable and very attentive to my needs and budget. I ended up with a car I love and in my price range. Definitely will come back again when the time comes!

Great place with excellent service. I am looking t...

Great place with excellent service. I am looking to buy a car soon, and I have never purchased a vehicle from a dealer before, so I went to this dealer to look around. All my previous vehicles we're preowned. I had no idea what is the process and what cars have the options I am looking for. However, the staff was excellent, especially Vector. He was quick, patient, and professional, thank you Vector.

Tom Peck Ford of Huntley

Tom Peck Ford of Huntley

4.7