Rooms smelled of carpet cleaner to cover up pet odors, if your room is by the elevator you can hear everything and everyone. I think they should only have pets on certain levels so you don't have to deal with smells and pet hair if your not a pet owner
Excellent service and great location. A little rundown in spots and somr elevator problems.
Great experience here. Excellent location within walking distance of almost anything downtown. Very friendly and helpful staff. Ended up extending our stay by two days because we enjoyed it so much.
Very nice classy establishment great room prices are a bit high but for the quality you can't beat it
Elevators not fully operational and have been that way for quite some time. Causes delays when trying to get to/from your room.
Great 100 plus year old hotel. Our room was bigger than expected very very clean & excellent service from the valet to front desk.... wonderful one night stay.
Amazing service! Impeccably maintained & entertaining.
Great service, people there go above and beyond to help you with event planning.
Stopped by the bar area to listen to our favorite local twosome (Bylines) around 8:30. Self seating and our server appeared almost immediately and took our drink order. The setting inside the Benson is gorgeous as they have restored it to its 1913 beauty with wonderful wood, classic ceilings and chandeliers along with comfortable chairs and tables. Our server checked with us regularly and in a very unobtrusive way. We stayed till about 10:20 (after the 2nd set had started) and it was the perfect ending to a wonderful evening (celebration of my birthday).
The room was great, very clean, all of the toiletries I needed, and quiet.
Horrible and rude management! We came after corporate Xmas party for drinks, because our Vice President, Sales Director and Corporate HR Manager stayed at this hotel. One of colleagues had expired ID, but with official stated issue prolongation paper (while she was waiting her new ID to arrive) and she DIDN T drink, but waiter told us that she has to leave. After that manager Liza Bohles came and said that SHE HAS TO LEAVE. After contacting a lawyer, we confirmed that we were totally OLCC complaint and they didn t have right to ask her to leave establishment. And our company said that it was their last time staying at that hotel. One they frequent often
Not very pleased with their choice to use remotely hidden resort fees as a way to increase their room rate.
Amazing place. Great location. The gentleman at valet seemed to be having a horrible day. Hopefully it gets better for him.
This Hotel is beautiful, one of the land marks, built 1912?. We recommend it
Great older style hotel, well furnished through out
Excellent service, excellent facilities. Cannot ask for more!
Great hotel and staff. Beautiful lobby - an actually nice place to hang out, and comfortable, quality rooms.
Beautiful building, attentive & friendly staff, clean rooms. Very positive experience.
Staff were friendly and my room/ room service was great. I had a previous issue with my billing as I booked through my work account, but the hotel was able to clear it up for me which was greatly appreciated.
Queen size room was very small, but shower was amazing. Had no view out the window
We were the hair and makeup team for the Rose festival international Court. The Benson is an amazing location and great service. The models were great and the staff was great and the organizers were wonderful. And the photos turned out beautiful.
I attended a funeral and they had phenomenal service.
Great boutique hotel in downtown. When I stayed same price or less than the mid market chains. Great classic note lobby with wonderful guest suites. Attentive staff. Valet parking on site. And right in the heart of everything. Was able to walk to all of the major locations.
One of Portland musts. great staff. You may havehe urge to re-enact scenes from.Home Alone 2
Nice Happy Hour prices and a good pour from the bartender.
Such a gorgeous historic hotel and the staff is wonderful.
Classy feel, very friendly service, cool perks like a live jazz band and free wine tastings at the lobby bar
The rooms are well kept and the service is awesome!
Had a great time at the NIHC business summit lunch was great!
They're doin the best they can....frikin protesters not to mention covid!
Nice experience. Friendly service. Close to everything.
Very nice hotel im so impressed with the new carpet and the new ortho mattress i think this hotel should charge more.thank you very for your good service
One of the best hotels in pdx very gay and trans friendly, I have stayed here twice through Priceline staff really helpful and the rooms are just gorgeous! Couple electric outlets don't work but not a biggie :)
Definitely coming back when I can! :)
Sucked horribly m8 get r3kt 420 69 no sope oooooooooooooooooh
Authentic old fasioned historic hotel in a great location for walking about downtown Portland
Although it is a classical appearance, the interior of the room was modern and beautiful.
Went to the showing of their annual gingerbread display, which is always fun. They had one of the chefs out and answering questions, free gingerbread men cookies, hot cider, etc. Their Christmas tree is also nicely decorated.
Went here for a conference. Service was excellent. Food was great.
Nice, elegant hotel. Free wifi, but it is a little spotty.
Old world charm, with a welcoming staff and clean appearance.
Nice hotel, lots of history. Nice rooms and friendly staff.
The Benson combines old world charm with modern amenities a comfortable walking distance to much of Portland.
Michael provided excellent customer service.
Reserved the presidential suite and had no issues with service. Would highly recommend
Very nice historic hotel. The location is excellent, close to everything in downtown Portland. The rooms could use some renovation, but they are clean and comfortable.
The hotel has a very nice classy and vintage look, especially the lobby. It was the history and style of the hotel that originally attracted me and my fiance to stay here. The hotel room itself ended up being mediocre: small size, dustier than other hotels, bed wasn't as comfortable as other hotels of similar price range, very thin walls. Our room happens to be the one near the elevators so we keep hearing people talking loudly while walking through the halls at night and early morning. I kept waking up throughout the night from noise which doesn't exactly help me get peaceful sleep on a vacation. One of the main issues is the noticible grime when the bathtub is filled with water and the broken switch in the tub that allows water to come out of the faucet rather than the shower head. I called the front desk to address these issues on the first day but they were not solved even though I was told they would be the next day. Now on my third day here, I still have to use the shower head to fill the tub which takes an extremely long amount of time. While laying in the tub, I still am able to remove the yellowish green grime on the side of the tub with my fingers. Customer service just didn't come through for this one. We will choose to stay at a different hotel the next time we're in Portland.
The Benson provides a great venue for our Winter Conference
Great Happy Hour! I love stopping by for a while to be fancy :-) It's a favorite!
Friendly staff, but due to the use of a third party booking, we were not given the room we had requested, but they were quick to upgrade us and fix the mistake.
The hotel itself seemed a bit worn down both inside and out. The food that was served made me and a few other co-workers feel quite sick afterwards
The Benson was great, stayed in the penthouse and it was neat and very welcoming.
For the history & ambiance of the place, it was a nice stay. The bed was comfortable, but it sat on a raw wooden stand that almost took my big toe off. (See pix) The furniture was abused & not restored,making it feel less that the high class advertisements. The structure of the faucet /sink combination (bathroom) was highly unfunctionable,spreading water everywhere with each use. Towels and linens all white and fluffy.
View from the 12th floor was excellent, all service attendants were competent & exceptable. 2 of the waters stood out for us in the Dinning room. "Harvest" was very attentive,with menu, food service, & even retrieving my husband's left behind wallet. He was exceptional & over qualified for his position,his demeanor was friendly, personable & welcoming. (We could visualize him in management) "John" was our friendly server, who started out, friendly and helpful at first, but then turned into a bit of a salesman, with his "I'm trying to save you money routine" but very attentive none the less.
Everything about The Benson was great. The lobby is beautiful and easy to navigate. The service counter was super pleasant to interact with. Check in took all of about 60 seconds. The bed may be the most comfortable bed I've ever encountered in a hotel. The location of the Hotel was super convenient. I would absolutely stay here again.
The Benson is upscale without being stuffy. They managed to maintain the historical importance of the property while integrating modern amenities, such as deep soaking tubs in the en suite bathroom, and memory foam mattresses.
The Benson is a historic hotel located in downtown Portland. The renovated rooms are much nicer than the older look the rooms used to have. The staff is friendly, and the lobby is absolutely gorgeous. I did dock a star, since there are some real crazies roaming the streets in that area. Paranoia Park (O'Bryant Square) is located a few blocks up from the Benson and this park lives up to its nickname. I know it's not the hotel's fault, but when you see a tweaking homeless guy make his way down from the park, and give himself a sponge bath using the drinking fountain on the corner, it's sort of sticks with you. That said, the hotel itself is beautiful, the room is are nice and the staff is friendly.
Beautiful lobby, very friendly staff, clean rooms. A little dated but in a good way.
Nice hotel. More on the old fashion upscale end of things. Had a nice drink after dinner in the piano bar on a Friday night. Was a nice option in the area.
I love the Benson in downtown Portland. Beautiful entryway. Building is old and we'll taken care of. Rooms are beautiful. Fun secret passages...if you can find them!!! My favorite downtown hotel!!!
The Benson is a nice hotel. It was built in 1912 or 1914 so expect much smaller bathrooms in the room. There is only one mirror in the room as well which was a downfall. The service was brilliant. The front desk gave us a free upgrade and sent champagne to the suite for our honeymoon. The hotel bar had good service as well. Decent location in the heart of downtown Portland. Easy to catch an Uber!
The immaculate staff and room makes for a very delightful stay at this unique hotel.
This hotel is loud, dirty and has terrible food. My room hasn't been cleaned, my trash is overflowing, and I've run out of towels. <br/>Never stay here - it is an overpriced h hole.
I placed a review on Trip Advisor, and the hotel flagged it for removal, so I reposted. What a disgusting business.
Nice place, wish there were food options and room service.
Great location, underground parking next door, access via tunnel directly to the hotel, clean, tastefully decorated, staff friendly. We will be back!
I'm only rating the bar. Which is one of the better places to rendezvous in downtown. The lounge at the Benson just feels classy, and doesn't have a "trying too hard to impress" feel as some other places in the downtown core do. Drinks aren't the cheapest, but you're paying for location, and ambiance. Service is attentive and solid, and cocktails are very well poured indeed. Weekends often have live music, making for a great date night environment. Because the Benson is "venerated" and Portland, as opposed to the big chain hotels close by, a lot of locals pass it by, and a lot of travelers think to ignore this great bar. Worth a visit.
Always nice to be greeted by the wood paneling. Enjoy great acommodations and a wonderful restaurant.
Went here for a company event. The food was good and the ball rooms were nice.
Such a great place to stay. Located in the heart of downtown Portland. The hotel lobby is very nice and cozy. The room is a bit small and too plain.
I like the fact that they have complimentary wine and live music on the weekend.
I saw people were walking around with dogs. I'm guessing this is a pet friendly hotel. This hotel does not have self parking garage . It has to be valet and it is $40 per night.
Every Christmas my friends and I go to a play or concert and then we go to the Benson and sit under their magnificent Christmas tree and eat appetizers. The staff is always wonderful the food is magnificent the view incredible.
Beautiful hotel! Our stay was great and the environment was very welcoming.
Excellent hotel... comfortable rooms and a great location!
Went to a private event here. Food and drink were excellent. The lobby is beautiful, worth a visit just to gawk at the incredible woodwork.
Great bar, great bartender, great staff, historic, and classic hotel. Most major presidents have stayed here.
Older hotel, rooms are smaller but comfortable. Not a lot of soundproofing between rooms or the hallway. Well situated downtown but not a great area according to some staff.
bensonhotel.com
