The hotel has a very nice classy and vintage look,...

The hotel has a very nice classy and vintage look, especially the lobby. It was the history and style of the hotel that originally attracted me and my fiance to stay here. The hotel room itself ended up being mediocre: small size, dustier than other hotels, bed wasn't as comfortable as other hotels of similar price range, very thin walls. Our room happens to be the one near the elevators so we keep hearing people talking loudly while walking through the halls at night and early morning. I kept waking up throughout the night from noise which doesn't exactly help me get peaceful sleep on a vacation. One of the main issues is the noticible grime when the bathtub is filled with water and the broken switch in the tub that allows water to come out of the faucet rather than the shower head. I called the front desk to address these issues on the first day but they were not solved even though I was told they would be the next day. Now on my third day here, I still have to use the shower head to fill the tub which takes an extremely long amount of time. While laying in the tub, I still am able to remove the yellowish green grime on the side of the tub with my fingers. Customer service just didn't come through for this one. We will choose to stay at a different hotel the next time we're in Portland.