Reviews 610 Page 4 of 7
Filters:
Rating
Language
Sort:
Most recent
S
4 years ago

The family and I have breakfast at Astor Court cou...

The family and I have breakfast at Astor Court couple times a year. It's a great ambiance and service. I was a little disappointed in my Eggs Benedict this last go around, the yolk didn't run out when opened up and that's not acceptable in my opinion, for the price. Hence the four stars.. Valet parking gets validated in case you're wondering.

g
4 years ago

ear Sol707, It is a pleasure to read that your acc...

ear Sol707, It is a pleasure to read that your accommodations were exceptional and provided for a restful stay. Your kind words will be shared with the rest of the staff. We hope to welcome you again very soon. Warmest regards, Richard Fidel

L
4 years ago

The concierge service is fantastic. I called ahead...

The concierge service is fantastic. I called ahead to have something set up for my friend s birthday, and they took care of it without hesitation. Gary, the concierge, even offered to write a handwritten note for us! A great concierge team is a sign of an excellent hotel culture. I felt cared for, and I wasn t even a guest!

A
4 years ago

Amazing Service, Great Atmosphere Superb Attention...

Amazing Service, Great Atmosphere Superb Attention to Guest Needs. Joseph, Calvin, Bryan were amazing valet team was truly professional & courteous. Butler, room service, room, unbeatable. Excited for return visit.Calvin, Joesph , Can't say enough.

C
4 years ago

Attended a wedding at the St. Regis and was blown ...

Attended a wedding at the St. Regis and was blown away by the truly world class experience provided by the staff. Absolutely beautiful hotel and amazing service and professionalism demonstrated by every employee that I interacted with.

B
4 years ago

I am loving it here ! Beautiful space, during COVI...

I am loving it here ! Beautiful space, during COVID-19 there is mandatory masks in the building. Also there is hand sanitizer and kleenex on each elevator. I brought my own lysol and clorox wipes just for addt'l cleanliness. Bathroom is to die for!!!! HUGE!!

D
4 years ago

Afternoon Tea was a delightful experience. If the ...

Afternoon Tea was a delightful experience. If the chef is going to continue to make DELICIOUS scones, then I'm going to need a dozen on my table next time. OH and let's not forget the sandwiches, sweets, and the Bellini....EXQUISITE!

D
4 years ago

Probably the nicest hotel in Atlanta. Extremely pr...

Probably the nicest hotel in Atlanta. Extremely professional and friendly staff. The concierge will take care of every need with a wonderful attitude. Luxurious rooms and great bar on the 2nd floor. You can not go wrong staying at this hotel.

A
4 years ago

I spent years of my life going back and forth to A...

I spent years of my life going back and forth to Atlanta on business trips....I tried most of the hotels in the area of Midtown, Buckeahead and Mariertta. If you are looking for a nice luxury hotel, with a great service and in what I consider to be the best area of Atlanta...dont look further, this is the place for..

A
4 years ago

Decor is bright and glamorous. We moved into the p...

Decor is bright and glamorous. We moved into the penthouse above and enjoy the walking distance to the Whole Foods across and many restaurants nearby. Atlas, the restaurant inside St. Regis is also great. Whenever we have company it s convenient and fun to have fun at the bar downstairs.

D
4 years ago

The Hotel is very nice, but they have 1 employee w...

The Hotel is very nice, but they have 1 employee who is very rude who goes by the name Valeria. Valeria works the front desk when she deserves to be working in Laundry. I witness her being rude not only to myself, but to another guest also. This hotel is known for there 5 star service. But when you have 1 spoil apple in the pack it makes all the apples spoiled. This 5 star hotel immediately turned into a 3 star. Valerian attitude reminds you of the attitudes from McDonald s employees. I never would ve expected someone that low, & unprofessional to be working at a 5 star hotel.

B
4 years ago

The location is great. Right near lenox mall so a ...

The location is great. Right near lenox mall so a short walk to the mall! The room was very nice and came with a large closet. I thought the beds were very comfortable. The service was also excellent. When I called tot he desk, they helped me as much as they could to help me out. When I order food, it came with 15 minuets, and it was delicious.. would definitely stay again!!

H
4 years ago

I checked into the st.regis for just a mini vacati...

I checked into the st.regis for just a mini vacation. I wanted to relax and fun. I ve never stayed at the st.regis before and thought i would treat myself. I had a excellent stay, amazing staff, the room was beautiful and superior service. Upon checking out was where things got a bit confusing. After leaving i was called by credit card company because the st.regis had charge my card 661$. The total for my stay with food was only 352$. I called the hotel and i really didn t get a explanation expect the extra 300$ would fall off, but honestly that extra $300 was a lot and who knows if i would have needed it for something. Then later during the day i was charged another $135. I call the hotel again and the front desk said i was charged because i took something from the mini bar. Which in fact i didn t; i don t even drink. So in total $780 was charged to make card in pending transactions. The front desk said she was sorry but I honestly feel this ruined my vacation. I had planned on staying again at the st.regis but after this I m afraid of what else would be charged to my card. $780 is a lot of money for a one day get away. I feel like they the hotel should have been more sympathetic to my situation. No manager called to apologize or anything which i feel for the luxury brand is very rude

P
4 years ago

Poshy

T
4 years ago

I love HIGH TEA....Love! But the service at St. Re...

I love HIGH TEA....Love! But the service at St. Regis was awful. We arrived at 2:30--our scones and tea came out within 15 minutes. Our sweets and sandwiches came out almost 2 hours later as we were making a complaint to the manager.

J
4 years ago

From the moment we pulled up we knew this was goin...

From the moment we pulled up we knew this was going to be a great weekend! Nothing about this place is below 5 star! First class people, rooms, decor, and service. Over the top is the best thing I can come up with for a description. All the staff were beyond nice knowledgeable and friendly. Our room was very up to date with latest in technology to control everything from an ipad. Super clean and quiet and just over the top relaxing. Exceeded our expectations in every way! The bar was really nice and the drinks were great. Walk next door to the steakhouse and enjoy a fantastic meal. The hotel offers a car to take you anywhere within about 5 miles and is super clean and nice!

M
4 years ago

Amazing hotel. In the heart of buckhead Atlanta !...

Amazing hotel. In the heart of buckhead Atlanta !
Great location and the restaurants next door are great.
No Marta access but it s a 5 minute uber ride to the station. Streets are choked with traffic from 4 to 6:30 pm around the hotel.

F
4 years ago

Wow! We went for a late breakfast/early lunch, mai...

Wow! We went for a late breakfast/early lunch, mainly to have a Bloody Mary. Wow. We were amazed by how good ALL of the food was. The fried okra was divine, especially with this spicy sauce that came with it! Then for lunch, we had the shrimp n grits, burger, peach & burrata salad, and quinoa power bowl. All were exceptionally yummy. In addition, the service was 10/10. Polite, responsive servers. Finally, valet is free if you dine at the restaurant. Definitely check out this spot for breakfast, lunch, or dinner!

J
4 years ago

My best friend and I had the pleasure of staying a...

My best friend and I had the pleasure of staying at the St Regis for her birthday. From the moment we were escorted out of the car, we were treated like royalty. I can't remember everyone's name so I'll just say all of the staff were true professionals and executed their roles in sheer perfection ! From the lobby ,...

The St. Regis Atlanta

The St. Regis Atlanta

4.5