D

D Strap

4 years ago

The Hotel is very nice, but they have 1 employee w...

The Hotel is very nice, but they have 1 employee who is very rude who goes by the name Valeria. Valeria works the front desk when she deserves to be working in Laundry. I witness her being rude not only to myself, but to another guest also. This hotel is known for there 5 star service. But when you have 1 spoil apple in the pack it makes all the apples spoiled. This 5 star hotel immediately turned into a 3 star. Valerian attitude reminds you of the attitudes from McDonald s employees. I never would ve expected someone that low, & unprofessional to be working at a 5 star hotel.

Comments:

No comments