The Signature at MGM Grand

The Signature at MGM Grand Reviews

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4.4
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Super nice hotel which is more or less directly on...

Super nice hotel which is more or less directly on the strip - we never had any problems getting there quickly. The pool area was great and the service there.
Our personal highlight was the great look of the hotel room / balcony and the jacuzzi in the bathroom.

Beautiful views, friendly staff, however right now...

Beautiful views, friendly staff, however right now due to Covid-19, it's truly a pain in the butt to park and get to the room. Check in was great, bell/ valet staff are also super friendly!

Unorganized at best. From MGM the walk is very lo...

Unorganized at best. From MGM the walk is very long. The signature entrance is far from the regular entrance. The guard at the signature entrance buzzed us through and then the valet asked why he didnt give us proper credentials for the car. I dont work here so I dont know why. Not worth the extra money for a marginal room improvement and one of the longest hotel to casino walks in the city.

We spent 2 nights on our honeymoon.

We spent 2 nights on our honeymoon.
Very large rooms, with kitchenette and whirlpool in the bathroom.
Mileage distances to pass from one tower to another.

We enjoyed our 35th story room with kirchenette. W...

We enjoyed our 35th story room with kirchenette. We stayed in tower A. Loves the access to the private pool. So much easier to stay hydrated when You aren't fighting other guests for space. The peace and quiet was nice to come back to after a night watching cirque du soliel ka.

Could use updated decor in rooms and elevators/hal...

Could use updated decor in rooms and elevators/hallways. Housekeeping was hit or miss even with 'housekeeping requested' indicators. Friendly staff. Room furniture was scuffed and worn, but clean.

I saw this property a few months ago and wondered ...

I saw this property a few months ago and wondered what it was like. After spending a few days here, I love this place. From the valet parking to the lovely rooms. The beds were comfortable and the room my husband and I stayed in was more space than we imagined. With a mini fridge, cooktop, and microwave, we had everything at our fingertips. Great get away and friendly staff!

Fantastic place to stay, good location, the rooms ...

Fantastic place to stay, good location, the rooms are spacious and well laid out, facilities are good gym. Pool, definitely worth using, just remember to include the resort fees in your budget

budget

I expected more. The hotel itself was beautiful, t...

I expected more. The hotel itself was beautiful, the valet staff was super friendly and helpful, the front desk staff was average (not par for the course), but the housekeeping is where they really fell short. The first room I was given looked like there were still guests staying in it. The bed was unmade, towels were on the floor in bathroom, etc. Totally unacceptable especially in a pandemic when cleanliness should have been the number one priority. Getting a new room was no problem (aside from having to go back down to change it), but they weren't overly apologetic about the incident only a little defensive and embarrassed.

I would say "you get what you pay for" but I was taking advantage of the low rates to check out places for people that ask for recommendations when they are coming to Vegas. This was the second upscale hotel I had tried and I have been disappointed both times. Vegas needs to keep it together if they plan to bounce back.

Beautiful hotel in a relaxed environment that is s...

Beautiful hotel in a relaxed environment that is still within walking distance of the strip. However, the cleaning was somewhat clumsy by such a fine hotel to be. One day the cleaning never showed up and two days in a row, cleaning remedies were forgotten in the room. Concierge was very mechanical and did not seem particularly willing to help. The hotel had a friendly pool staff as well as an excellent and well-functioning valet parking. As a bonus at this hotel it should be mentioned that all services at MGM Grand (including pools) can also be used when staying at the signature.

The service here is awful. I could have saved hund...

The service here is awful. I could have saved hundreds and went to circus circus and got treated better. There were no towels in my room so I called and it took over an hour before I gave up and called and canceled them. They didn't help with my luggage, they didn't charge the my business card for the security deposit but charged my personal one and told me they charged my business card, they aren't very helpful or pleasant, the check in machine wasn't working, the credit card machine on the vending machine wasn't working, I paid extra per night to get a room towards the top and they originally tried to give me the 25th floor out of I think 49, I was told it was adults only and I had screaming kids on the elevators and floor, there is a lot more but I am tired of wasting my time on this hotel that I will never go back to. For the money you pay you expect to be treated better than the motel 6.

Awesome hotel just off the strip with a moving wal...

Awesome hotel just off the strip with a moving walk way that connects to the MGM Grand casino without having to go outside into the heat. Right across from Top Golf and party pools. Gated and secured grounds security guards at the main gate. Starbucks and restaurants on site along with valet parking. Great rooms with beautiful suites that have balconies.

We stayed in tower 3 of the signature at MGM Grand...

We stayed in tower 3 of the signature at MGM Grand. When we got to the room it didn't seem like it was cleaned properly. A rag had been left on the table and the lotion and shampoo bottles had already been left opened. One of the towels seemed really worn with frays...so the room itself seemed a bit dated besides the wood furniture. The upholstery and such seemed to be pretty dated as well.. That aside the service is seemingly good and the fitness center is well stocked with chilled towels and fruit. Overall I think it's generally location away from the trip is pretty inconvenient taking about 20 minutes to even get to the strip walking

I always stay here in Las Vegas. Aim for the 2 bed...

I always stay here in Las Vegas. Aim for the 2 bedroom room in the corner. There are 2 shower rooms and 2 toilets. I'm glad to be able to stretch my legs in the Jacuzzi bath.
A refrigerator and kitchen are included, so it is a good idea to request a plate, glass, pot, etc when booking. We bought ingredients and liquor at the supermarket of Smith in the town and stayed.
The room side is recommended on the town side. But on the other side you can see the McCarran Airport well. There are frequent departures and arrivals of various airlines day and night, and I am not bored. There is no problem as we are soundproofed. The coffee in this room is delicious. It is recommended.

If I could give minus 10 stars, I would. I booked ...

If I could give minus 10 stars, I would. I booked for a bedroom suite with balcony and ended up with just a studio, everything in one room. No balcony. My husband and I sleep in 2 beds because he uses a sleep apnea machine. The mattress on the sofa bed was old and had bedbug shells! I couldn t believe it. There is no ventilation in the place - none in bathroom - so hold your excrement if you re planning to have a romantic time! The smell will fill the room. Also had to request basic things that should come with a kitchenette - plates, cups, silverware. Carpets are dirty, towels and sheets have holes. At the end of all this they apologized for their mistake booking the incorrect room and offered a $10 deduction Such an insult! A very disappointing stay. Would stay away from this hotel.

I stayed at the signature and was very nice. It wa...

I stayed at the signature and was very nice. It was close to the strip and where I needed to be. MGM was also very guests oriented. I would recommend both venues to my friends and family

The room is Nice and Clean.The bed is extremely co...

The room is Nice and Clean.The bed is extremely comfortable. I have been to Vegas plenty of times. I have stayed at the top Hotels. I am extremely picky and particular. I am giving the Signature 5 stars. Also ,the front desk staff was very nice and invinting. I think I found my new place when I come Vegas for s visit.This hotel is owned by MGM. I Love it. Thank You.

Room was clean, service was excellent from all emp...

Room was clean, service was excellent from all employees I encountered. The toilet water ran all the time. I was surprised they didn't fix it as it was doing it the second I walked into the room. Other than that, Excellent stay, great room and priced very fair.

Great service from all staff. Clean and comfy. Gre...

Great service from all staff. Clean and comfy. Great views for the higher floors. Be sure to request for a strip view or mountain view. No point in getting a high floor and not be staring at something you want.