I can only rate the terrace. And it's beautiful !!! We ate a club sandwich there and had a drink. The staff is super professional. One waiter took pleasure in showing us that he spoke good German. And considering the class of the hotel, it wasn't absolutely fair priced.
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An amazing deal. This is truly a 5 star hotel. The service is unsurpassed and the rooms are excellent. Well managed, they remember that you've been there before and thank you for returning. Try to get a chain to do that. An easy walk to the main square, the railway station is literally right behind the hotel and that means it is a center for the excellent tram system. Even the bus station is nearby with direct service to the airport. If you're on a long trip in Central Europe and stopping in Zagreb, you owe it to yourself to stay at the Esplanade.
Older, charming, historic property. Large rooms, great service. Food and drinks were great. Centralized location and very safe. Although streets nearby could use a bit more lighting during the night.
Outstanding service and authenticity are the things that distinguish the best hotel in the whole of Zagreb and in Croatia in general. We'll be back again.
Incredible hotel, top of the line. Very reasonable prices off season. Great location, out of the hustle and bustle, but a close walk to many sites - the old Town is only a 20- minute walk. Great outside patio door drinks or meals. Even the buffet for breakfast was very good. We'll definitely stay here again when back in Zagreb.
Update: the service on the terrace was below expectations, and did not meet the same standards elsewhere in the hotel. One star removed.
Birthday celebration. Other than the waiters, nothing else deserves a higher rating. Unkind concierge. Foods tasteless, or salted. Tasteless lamb, poorly prepared. They didn't even bother to learn the name to congratulate. The cake was supposed to be fruity, I got the cream and sugar. I do not recommend.
Well, you do not praise the service because, for example, you serve no straw and lemon tea. So such a service for a reputable hotel with a beautiful architecture you should not have allowed such a kits. The staff should be strictly professional.
Esplanade Zagreb Hotel situated in the heart of this historic city is an art deco icon revered throughout the region and lauded for its impeccable standards of service. Opened in 1925 as a refuge for passengers from the Orient Express, the Esplanade Zagreb Hotel is an architectural gem with its fantastic avant-garde architecture reflecting the Golden 20ies. Thus, the Esplanade has always been at the heart of Zagreb s social scene: counts, presidents, politicians, film and music stars among its many distinguished guests. Its famous Oleander Terrace was once described as where the Balkans end and where civilization begins . The hotel, reopened in 2004 after a complete renovation, is designed to seamlessly merge the best of modern comforts with art deco tradition. The Esplanade Zagreb Hotel - synonym for service and elegance - continues to follow its glorious tradition by caring for the high standards of personal service giving a most discrete and elegant service to all guests.
Lovely building with plenty of of world charm. The Bistro dining was excellent and reasonably priced. Staff lovely. Would love tea and coffee making facilites un the room. Encellent and would come back.
The superior hotel in the center of Zagreb is located next to the beautiful Zrinjevac park and the railway station. Most of Zagreb's sights can be explored.
Didn't stay as a guest, but came in during a rainstorm for some tea and lunch. While it is a bit pricey, the staff were very friendly and the tea comes in a little pot with additional milk a personal sized honey. A very charming break from exploring the city.
Beautiful interior and super professional staff. Impressive conference hall and really good place to have " trukli". But, food in general isn't too great. Great feeling of history.
The friendly staff welcomes a professional attitude towards their guests. Good and friendly staff, pleasant ambiance for business meetings, and all other opportunities, provides the Esplanade to all its guests. Everything is clean so that every guest can feel like in the house relaxed and comfortable. All praise.
Esplanade is a wonderful hotel. Beautifully decorated, elegant, discreet. Prices are pretty hay, for people with lower incomes. But it is worth coming and feeling like a king, once in a lifetime. Neat, clean. The food is top notch. Staff professional, friendly, organized. Super
This hotel fees pretty grand with large features and lots of marble. The service was great. Everyone spoke English. I recommend making reservations for breakfast if you want to eat at the restaurant. I didn't know where to park so i parked in a garage below ground of the Importanne Shopping Center. It was like a 80 cents an hour. Not bad.
As far as location, you could probably find something a bit closer to St. Marks or the Old Gate for a more quaint ambiance. But it was no problem to walk to these attractions.
Esplanade Bistro is a very nice place for lunch. Food is top quality as standard! The young waitress Leah was extremely cordial, constantly with a smile on her face, full of positive energy! Thanks Lea!
A hotel with super food. They make homemade cookies and gingerbread cookies which are so delicious you can't have enough of them. Superb location to stay when Christmas market season starts. It has couple of conference rooms for small venues.
Beautiful hotel...exquisite and by London standards not expensive. A very fine experience. Built in 1925 as accomodation for passengers of the Orient Express and in good hands ever since ...something which is unusual in today's climate. This comes across in the way the building, it's fabric, standards, freshness and atmosphere have been preserved. Excellent.
The hotel looks quite amazing even from outside. Inside is exactly the same, heavy furniture and atmosphere, great service. Location is walking distance from everything.