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Many of the staff, receptionist particularly are u...

Many of the staff, receptionist particularly are under the impression that they are doing paying guest a favour by serving them. They are driven by tips and perhaps a crash course in customer service will serve them well. If they are unhappy in the jobs they should leave. Paying USD800++ per night deserves a decent service at the least.

The plaza food court is a lot of fun. There is a t...

The plaza food court is a lot of fun. There is a ton of options. You can get anything from a small snack to a full meal. The macaroons were really good. Also the Eliouse at the plaza store is great if you have a young girl!

Just can't beat the Plaza ... They are very kind a...

Just can't beat the Plaza ... They are very kind and considerate to the disabled. They go above and beyond to serve. Yes they charge more however you get more. The food is super fresh and very reasonable... You can't get five star meals and service and not pay more...

Nice

We visited The Plaza's food hall for lunch. The en...

We visited The Plaza's food hall for lunch. The entrance is so hidden you would have never known it was there, even if you've lived in New York all of your life. There were good options to choose from, no matter what your budget. My husband and I got crepes at Vive le Crepe and cupcakes at Billy's. I've will definitely be bringing my out of town friends here.

Beautiful, iconic hotel. Situated next to central ...

Beautiful, iconic hotel. Situated next to central park, I usually come here for the Todd English Food hall in the basement,which has offerings from Lady M crepe cakes, as well as some other food hall standards. The selection is all right, but the ambiance is unparalleled.

No

Yikes

Perfect

I walked in with friends and looked around. I'm fi...

I walked in with friends and looked around. I'm filling out this survey because Google told me to. I'm sorry for those of you trying to get reviews for The Plaza. I'm just trying to get some money for Google Rewards.

Wow, such a nice hotel with an amazing food hall. ...

Wow, such a nice hotel with an amazing food hall. Didn t get the chance to stay here but would have absolutely loved the chance to. I went to the food hall with my family and it had some great choices. I especially loved the desserts - my chocolate cake was delicious!

Jihad@

Nice lobby, I didn't get the chance to stay in, bu...

Nice lobby, I didn't get the chance to stay in, but I went there for lunch. The place to eat is underground and it's a little expensive as I thought. But the food is really good and there's a lot of variety.

Good

Me and my family just finished our 3rd stay at the...

Me and my family just finished our 3rd stay at the plaza and what can I say it just gets better and better. Had a slight issue which the hotel manager Andrew dealt with personally and made sure everything was sorted promptly. We stay at many 5* hotels and resorts across the world but the service this hotel offers is second to none, every guest is made to feel important and special. Well done again the plaza and a personal thank you again to Andrew. See you again soon
Mr Khan UK

Fantastic! We unexpectedly went to the champagne b...

Fantastic! We unexpectedly went to the champagne bar and had a fun experience!. Although the drinks are expensive they are also very generously sized. You're really getting 2 cocktails in 1 glass! Lovely atmosphere!

Cozy, lay back and dreamy. I love New York City ha...

Cozy, lay back and dreamy. I love New York City having been born, raised and educated there. So when I go back to visit I spoil myself by staying at the Plaza. Central Park and all its wonders is right there at the front door. Fifth Avenue shops within walking distance. I prefer room service for my meals and consider the restaurants here the best. If you like to be spoiled the Plaza will do just that for you. They love doing that and are the best at doing just that.

The Plaza Hotel

The Plaza Hotel

4.5