3 years ago
I wanted to give this place five stars but... they...
I wanted to give this place five stars but... they were doing construction in a room next to ours at 8am in the morning. So if one wanted to sleep in that wasn't possible at all. Additionally, they were using a table saw after 7pm in the same room the night before...needless to say that was alarming walking up towards that sound after the sun set. I would like to note that this property offers a free shuttle to their sister property the Bohemian down by the water front. Which is and was awesome for two of the three evening we utilized it. I will say and I did mention to the front desk, that last night upon our use of the shuttle back to the Mansion, the Bohemian gents were not in any hurry nor did they care to call for the shuttle and left us out in the rain for over 30 minutes. Frankly, I thought that this was unacceptable especially since we arrived for one on time and because the shuttle call wasn't placed we had to wait longer. I also wouldn't have mind as much if they communicated with my party that it would not be arriving, we only discovered this after my husband went up to see what was taking so long since, we had been using it and was fully aware on how this procedure worked. Instead three men just stayed on their phones not paying much attention to anything around them. Again, as I mentioned this only happened last night the other two nights prior the service was outstanding. Also, the drivers, from the Mansion were GREAT! I cannot say enough about their professionalism and urge management to recognize there outstanding performance. The rooms were neatly decorated rooms and comfortable bed, nothing far over the top but certainly above average standards. I would recommend for a stay.