The Lion and Rose Restaurant & Pub

The Lion and Rose Restaurant & Pub Reviews

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I want to like the Lion and Rose. I try. But it is...

I want to like the Lion and Rose. I try. But it is always a disappointing experience. Our last visit our waitress was poorly trained and inattentive - we had to go up to the bar to get drink refills. They were out of several beers and menu items. And it was a slow evening. On the plus side, you can almost always walk up and get a table - even on a busy weekend. Of course, there is probably a reason for that. The food is tasty, so if you are not in a hurry and have a good sense of humor, give it a shot.

Good

The bangers and mash were great, the servers did t...

The bangers and mash were great, the servers did their best, and the owner was friendly. I went with some friends to watch a World Cup match and the restaurant was severely understaffed with no hostess. We had to seat ourselves and then try to get a server's attention. I applaud the servers for busting their butts, but whoever is in charge of the schedule is awful. It's a British pub and they were short staffed for an England game...that's just dumb.

I would leave 0 stars if I could.

I would leave 0 stars if I could.
Since the beginning of December I had been trying to make a reservation for a big party to take advantage of the $.99 mimosas and $1.50 Bloody Mary special they have on Sundays. Our group meets every month and we were excited to try a new place. After calling several times and being left on hold until I would hang up, I decided to reach out via Facebook and let them know we we re coming so they could prepare for a large group. They replied that they would be happy to have us.

That day (1/6/19), one of my guests arrived before I did and when he came in and asked for our party, the hostess told him to look for the menus on the table and sit there. She didn t even point out where the menus were. What kind of sorry hostess doesn t take a guest to their table? That s half of their job description!!!
As the rest of our party continues to arrive, we ordered a round of mimosas for everyone around 11:40am. A little bit after, we were already 20 guests waiting to be served and OUR ONLY SERVER (who happened to be new) was clearly overwhelmed but no help arrived even thou there was no one else in the restaurant.
Around 12:15pm we start ordering our food... the mimosas still hadn t arrived so we asked for them a second time. 20-ish minutes after, several ppl start bringing our food. The manager came to our table to drop off a plate and we tell her that s it s been almost an hour since we ordered the FIRST round of mimosas and we still didn t have them. Instead of her talking to the server to find out what was going on she went on to say, in a very sarcastic tone, that we had just ordered them so the bar was busy mixing the drinks so we needed to be patient. She mentioned that the bar ticket times were around 2 minutes, clearly trying to let us know that she thought we were lying about ordering an hour before. Mind you, we are all between 30-50yrs old so the last thing we need when we go out is to get scolded by management.
At this point everyone but myself had their meal. Apparently my ticket for an omelette had been lost or something so the server asks me to wait a few more minutes. 15 minutes later everyone is done eating at which point I cancel my food and tell her to bring us the checks. How do you leave the host without food?!?? The person that brought you all that business!! They clearly didn t care, the manager didn t even bother to apologize or offer anything for the inconvenience.
All in all, I drove 40 minutes to enjoy some food and mimosas and in the 2 1/2 hours we were there I didn t eat and only got 1 mimosa. It was a huge waste of time.
I will NEVER recommend this place or bring my group back again. The service was sorry, and management was a joke. NEVER AGAIN!

**Edited to add: In reply to the owner's comment below. No sir, I didn't take the name of the rude, incompetent manager. But i did give you the specific date and time our group visited your establishment so if you REALLY want to investigate and do something, you can.

We went there expecting to have a good time, enjoy...

We went there expecting to have a good time, enjoy the food (cabbage). And then after be seated there for a very long time we knew they don't want to serve us. What a shame a nice place like that have a wrong policy with foreigner people like me. Not recommended for me.

Our server Niny was incredible! I was catching up ...

Our server Niny was incredible! I was catching up with a friend so we were never ready to order but she remained patient and attentive. Once our food was ordered, she remained attentive and took care of our every need. We both had the shepherd's pie which was fantastic. We finished the meal off with their new English Triffle which was delicious! I will be returning on my next trip to SA!

I have eaten for years at the location on Broadway...

I have eaten for years at the location on Broadway and many, many times at the location at The Rim. Last night, there were very few customers at The Rim location, many staff were there, but service was poor. Got one drink we didn t order, got one beer in timely manner, took 15 minutes for the next beer, calamari showed up on time, bruschetta took 45 minutes, ridiculous. Staff were preoccupied with taking selfies , I don t get it. Needs a change in management and tighten up that staff.

Service was great. Took care of us quickly. Gave i...

Service was great. Took care of us quickly. Gave it a four due to my steak being slightly overcooked. But hey it was still good. Just gotta be honest. atmosphere was coo too. I'm sure I'll be back there.

Favorite place in San Antonio.

Favorite place in San Antonio.
We used to have like 5 around town.
What the hell happened to all the others.

My mom s and my favorite pub in San Antonio every ...

My mom s and my favorite pub in San Antonio every time I visit San Antonio from Austin! I especially love the Bangers and Mash! There I was with my mom for a late Mother s Day there yesterday!

We were greeted, seated, and offered drinks immedi...

We were greeted, seated, and offered drinks immediately upon entering. The chips and cheese appetizer came out hot and fresh. I ordered the Tour of Britain and Hubby the Jameson Bacon Cheddar. Both were totally scrumptious. The fish was cooked perfectly, flaky on the inside and crispy on the outside, served up hot and fresh. The fried onions on the burger were crispy too. Definitely a place to come back to!

I lived in England for 6 years back in the 80's, a...

I lived in England for 6 years back in the 80's, and every time I want to eat some fairly authentic British comfort food, I always come to The Lion & Rose. From fish & chips, shepherd's pie and bangers & mash, the food is always good. They also have a great selection of draft beers, locals, domestic and imported, including some good British and Irish ones. The staff is always very friendly and make you feel at home.

I've had the fish and chips, the bangers and mash,...

I've had the fish and chips, the bangers and mash, and the scotch eggs. Perfect every time. Friendly and competent wait staff. Top it off with a Bass, Harp or "Smiddicks" and that's a British experience.
Update
Just found out they make 51 percent of their income from alcohol, which means no firearms allowed, even if you have a permit. As much as i enjoy the food, i can't eat there any more. Carrying your usually legal, licensed firearm could get you two years. Alcohol wasn't even 20 percent of my bill, but as long as that sign is up I'll have to go somewhere else.

Never busy which makes you wonder why no one come ...

Never busy which makes you wonder why no one come in. Music is controlled by the staff who, today, gave the controls to a waitress' boyfriend who changed a song I was softly singing to myself to some weird 60's obscure British station. This guy is always here with the female staff hanging around him just giving off the creepiest vibes. The food has been hit or miss so not reliable. If you want solitude, this is the place to be.

I went here for restaurant week. The food was fant...

I went here for restaurant week. The food was fantastic and the overall ambience of the place was a bonus. It's pretty cool and feels very British. I definitely need to go back for dinner and try some bangers and mash or another true British meal. I wish this place was a little closer to my house. Maybe they will open one on the far west side...hint hint....

The mimosas are rich

The mimosas are rich
The decorations are kitsch
Don't get the fried egg sandwich

Waitstaff was nice though

The service okay, the burger and fries were below ...

The service okay, the burger and fries were below avg. The fries taisted like they had been sitting for a long time and the burger was rare not medium well like ordered. You might ask why I didn't you send it back,

Veryyy disappointed! Drove for an hour just to com...

Veryyy disappointed! Drove for an hour just to come for awesome brunch and cheap mimosas for my Sunday funday just to be told by a terrible waitress that they no longer do their brunch liberations. Update your online menu! Still had a mimosa and ate because I was already there but it was wayyy out of my way for an over rated Brunch that I could of had around here.

I love this place. The atmosphere is awesome, the ...

I love this place. The atmosphere is awesome, the staff is always great, the food is delicious. The bar is massive and can accommodate a ton of people, and theres enough TVs that you can bet your game will be on on game day. Try the beer cheese!

Worse bar I have been to in a while. Show up to th...

Worse bar I have been to in a while. Show up to the bar, bartender with dark hair and Kardashian wannabe looking eyebrows is rude to my party of 4, tells us it's happy hour, proceeds to tell us she was wrong and charges us normal prices anyways. Bar was sticky with red goo. Keep having a good time with my boyfriend and sing some karaoke. I SEE HIM pay with cash for his second beer and Kardashian wannabe bartender tells him he didn't pay AFTER he pays for his third beer. She keeps the money for the third beer and tells him he won't be getting his third beer until he pays. We go to management and they offer us to give us our money back and ask us to leave. Would not recommend to any of our friends, their friends, their parents, or their freaking dog. Would give a 0/10 if that was possible.

My husband an I had a great meal. Started off with...

My husband an I had a great meal. Started off with the chips and cheese sauce then a Ruben with fried mushrooms and pineapple ale for me and a prime rib sandwhich with chips and coke for him. It was all good. We had a great waitress to top it off. We will definitely be coming back next time we are in San Antonio.

The place is a decent place for a venue and the fo...

The place is a decent place for a venue and the food was okay but not worth the price. Ordered a simple burger and fries. To that end, my food was served warm and fries were cold. For $16 it wasn't worth the price. I believe alot had to do with the servers.

The server I had was not as attentive as they could have been I had to ask a refill on my drink three times before I recieved another refill at the end of my meal. Overall was not happy with the service and will not return.

Was there yesterday and a new server( pretty sure ...

Was there yesterday and a new server( pretty sure her name name was ava but could be wrong, she started yesterday) was fast and friendly. Got my drinks right away and she made our visit very welcoming. There was a female manager touching tables and talking with the the staff and it was a welcoming restaurant. The male manager wearing a suit (did not catch his name) was also great. I just moved back to San Antonio opening my practice and will be telling all to come here. Great Job everyone!!

Service was exceptional & food was amazing...but s...

Service was exceptional & food was amazing...but some careless people rallying for Trump were all packing into a room without masks & totally ignoring COVID protective measures. I spoke to the manager on my way out & ran the scenario unfolding before our eyes. He nonchalantly commented on how he was wearing his mask. How does this attitude protect lives? This is an abomination.

I came for a meeting with Armed Service Veterans, ...

I came for a meeting with Armed Service Veterans, the staff was extremely accommodating, gave a space to us veterans for our meeting, and all staff members were very kind. I cant wait to bring my wife here for a date. Interior is cozy, and they play good music! 5 stars all the way.

Our group did not eat there except for one or two ...

Our group did not eat there except for one or two of us, we went to drink and they were able to accommodate our big group that kept getting bigger as the night went on. The two guys playing music last night were great!

The Lion and Rose Restaurant & Pub

The Lion and Rose Restaurant & Pub

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