The Henry - Autograph Collection

The Henry - Autograph Collection Reviews

Reviews 1084
4.6
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Fell sick while staying here.

Fell sick while staying here.
Housekeeping and kitchen staff here at the Henry are awesome! Housekeeping has provided extra tissues and towels, and just now called down an order of soup for me on the house because I'm just that pathetic. They also sent up ginger ale and hot tea. The hot tomato soup feels sooooo good right now.

My work had an executive meeting there. The staff ...

My work had an executive meeting there. The staff were wonderful. They took care of all the guests wonderfully and made the event spectacular. The food was wonderful and the artwork on display was beautiful.

Can't stand this hotel, they have huge events and ...

Can't stand this hotel, they have huge events and take up parking spaces for the office building next door, when there's a totally empty mall parking lot next door. Even worse, they direct people into the spots meant for the office building.

Sitting in the Libby on a Friday night in our casu...

Sitting in the Libby on a Friday night in our casual but dress clothes waiting for hotel guests to come down to get us and go up to their room, I felt out of place. Their was a wedding party coming through and Formal gown and Tuxedos all over the place. Really need a better location entrance for Bridal Party and their Guests

I first came to The Henry in 2015 for a conference...

I first came to The Henry in 2015 for a conference, but did not stay in the hotel. I stayed in The Henry this weekend, and I am in love with it. The details are to die for. The art work spread around the place make it even better for a stay. I think it s Dearborn s best hotel.

Cutest Hotel known to Ben. Super friendly staff...

Cutest Hotel known to Ben. Super friendly staff, love how they maintain and run this place. It feels like they really do care. Never had a dirty room, or broken electrical equipment.
+ There is always something new to discover, since the Art they display is up for sale, very interesting and quite unique I think.
*If you prefer a quiet place this is the right Hotel for you.

Keep it up guys, best regards from Germany see you soon

Very clean room. Beautiful pool/hot tub area. Amaz...

Very clean room. Beautiful pool/hot tub area. Amazing art everywhere. Very lux feel. Also staff helpful. I asked them to hold a dessert in the freezer overnight and they were very nice, didn't make a big production out of it. Room service was great. While $16 for a Cobb salad- it was probably best I ever had! Very close to a lg mall and Henry Ford Museum.

Nice

Nice old hotel could use some upgrades. Used a con...

Nice old hotel could use some upgrades. Used a conference room that was so cold people were wearing bathrobes to keep warm and no one could turn it off or adjust it. Food was very pricey in restaurant. No food for kids.

Nothing "Collection" level with the rooms. Just or...

Nothing "Collection" level with the rooms. Just ordinary like any other place. The staff were very polite which compensated for the aging place. How does super premium priced rooms not have double Queen beds as options?! The breakfast buffet was just ok and it was not even included. Only limited number of passes for guests.

This used to be The Ritz Carlton. I've been comin...

This used to be The Ritz Carlton. I've been coming here since they opened in 1989. My most recent visit was August 2019. The doorman Marty was working when I arrived and welcomed me by name! The hotel has beautiful artwork throughout. The bar and restaurant are fabulous. The location is great if you are flying out of DTW only about 20 minutes.

The banquet facility is nice, but we had problems...

The banquet facility is nice, but we had problems with the sound. Though the room was large, we also had inadequate seating for the amount of people present at our event. The decor is chic and inviting. They also have a small museum of sorts which is definitely worth checking out. I have also eaten at the hotel restaurant. The food is good, but overpriced for what you get. I recommend the Filafel Waffle. The wait staff is exceptional.

This is a beautiful property and the service is us...

This is a beautiful property and the service is usually very good. My complaint is more on the lines of a membership pricing issue. I recently booked a room to stay in for my company's holiday party in 2 weeks. As I was reviewing the details of my evening, I noticed I booked my stay accidentally on the night before. I called to modify my reservation date as was told that I am unable to do so.

I was advised that I would have to cancel and not be entitled to a refund. So, now basically I am being forced to pay double the price for one night's stay. This was a horrible experience - I didn't even want a refund, all I needed to do was modify the date and was willing to pay the difference in rate if there was one. Highly disappointing.

All the ice machines were broken on multiple floor...

All the ice machines were broken on multiple floors... beautiful hotel but it seems it needs some tlc here and there. I went for the holiday, i wanted to extend my stay and they didnt wanna honor my original rate, it almost doubled. Left asap.

I visited The Henry in March 2020, right before th...

I visited The Henry in March 2020, right before things went crazy due to Covid 19. It's a beautiful hotel. I love the art display in the hallway. We have Ambassador status with Marriott so we enjoyed complimentary breakfast every morning. Not sure how much it costs if you have to purchase it. The staff was helpful and friendly. They knew my husband well as he stayed there frequently. They all knew I was coming that weekend and made sure I felt welcome. We miss staying at The Henry and can't wait to resume travelling.

Great hotel! Well appointed rooms and such a cour...

Great hotel! Well appointed rooms and such a courteous staff. Would not hesitate to stay at this property again. The lobby is very spacious and the 10th floor concierge is a great place to socialize with friends.

The Henry - Autograph Collection

The Henry - Autograph Collection

4.6