The Henry - Autograph Collection

The Henry - Autograph Collection Reviews

Reviews 1084
4.6
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The service and amenities are exquisite. The room ...

The service and amenities are exquisite. The room is tastefully appointed and this old Ritz Carlton lives up to its new luxury feel. The room service is prompt, helpful and professional. The front desk staff are very friendly and professional.

Good

Surprised my wife for 5th anniversary with an even...

Surprised my wife for 5th anniversary with an evening dinner at The Henry. Our server was very professional and attentive. The menu is amazing! The art on the walls are breath taking! Our food was delicious and the staff surprised us with free dessert. Highly recommend you try the Henry.

I came here for a gala with my husband (we did not...

I came here for a gala with my husband (we did not stay the night) it was beautiful. The staff were very professional and food was good. Very clean and just a nice hotel in general. I would love to stay here.

One of the better and newer places in Detroit, but...

One of the better and newer places in Detroit, but for the price they charge and very ordinary customer service, I've had better places to stay.
Details of my concerns regarding my stay on October 4th to 10th 2019 have been provided in feedback and I've received your email response confirming you've received my feedback and will use it constructively.

Honestly beautiful hotel, beautiful suites!! BUT B...

Honestly beautiful hotel, beautiful suites!! BUT BAR MANAGEMENT stinks!! They mess with the good bartenders!! It is really uncool! And mind you in the 3 years I have been a patron the bar management has changed at least 8 times!! That's bad!!

My stay was comfortable. Attended a family wedding...

My stay was comfortable. Attended a family wedding. Arrangements were really great....especially the decoration of hall where Wedding Reception and Dinner was hosted. What made me write the review is that this hotel has courteous, helpful, caring and trustworthy staff.

I twisted my foot and ankle was hurt. Within no time Becky brought Cold Packs and Bandage for me and explained how to take care. Not only that she made it a point to follow up with us to know if I were better.

Later I met another staff when the Reception was coming to an end....that was 27 april...almost midnight...I was so thirsty...requested the staff for a glass of water as I could not really move...she went running....brought water for me and thereafter brought an ice pack on her own without my asking. That was so nice of her. She went out of the way when she came to know about my ankle...I do not know her name....god bless her. The same lady pointed out to us that there was cash lying on the table.

What more does a hotel need when such gifted humans are working with them.

I grabbed this hotel through Priceline using their...

I grabbed this hotel through Priceline using their negotiator tool for 85$. It was a clean and friendly establishment. The pool and hot tub space was very nice. I was disappointed that there was no breakfast included with our stay. Also, I'm not sure what makes this a 4 star hotel. It has fancy decorations but our room was very standard. Bathroom/Tub combo, bed, TV, desk chair etc... For 85$ it was a great place to stay, but compared to the MGM Grand which is also a 4 star hotel there is no comparison. However the Grand also costs 300$ a night. All that to stay, this is a nice hotel. Safe. Friendly. Clean. No free breakfast.

Had a great stay. Started a new position and was s...

Had a great stay. Started a new position and was staying here during onboarding process. The staff is very friendly and accommodating. Thank you to Laura Kravaritis for helping me get the booking set up. The restaurant on site has a good selection and delicious food. Look forward to future stays when visiting Dearborn.

I have been able to visit and stay the night in se...

I have been able to visit and stay the night in several of the Marriott Autograph Collection hotels across the US and this is one of the best I ve experienced. Even during the height of the coronavirus pandemic and in winter, when I visited The Henry, I was greeted warmly and, despite the restaurant being closed, was able to get room service for a great Whitefish dinner. The room I stayed in was large, clean, warm, and very well appointed. The bed was very comfortable and felt great to sleep on. I wasn t looking to stay in this hotel for the view, especially in this part of Dearborn. Instead, I expected it to live up to the Autograph Collection name and it definitely did. If you find yourself in Detroit or Dearborn, I highly recommend this hotel.

Absolute best hotel experience I ever had on busin...

Absolute best hotel experience I ever had on business trips -
I was a regular guest at The Henry between 2013-2016 until my work accounts changed. I stayed there whenever I was in Dearborn because it was always the absolute best hotel experience I ever had during my travels to any hotel anywhere. Right from the friendly valet attendants and gorgeous lobby to the desk, rooms, pool, and concierge lounge, you feel like you are on vacation even though you are at work. I love this hotel and highly recommend it to anyone staying in the Dearborn area.

We requested 2 rooms next to each other. Upon arri...

We requested 2 rooms next to each other. Upon arrival we got 2 rooms on separate floors. Lobby people tried to fix our room situation as fast as they could. No recycle bins. The keys deactivated after 2 days. But u cud get them again without a lengthy process. We do have a fridge. The TV is not complicated. We have no microwave. The pool is up to 4 1/2 ft deep. They have free snacks and disposable earbuds in the fitness room which is the first hotel I've seen do that so a pat on the back for them. Lobby and art r gorgeous. Room service is lovely. No complimentary(free) breakfast, and the items there are OK. They don't have almond milk as a choice for cereal. Lobby people r nice.

Stayed here for a wedding. Service was excellent a...

Stayed here for a wedding. Service was excellent and the hotel was very comfortable. Food was very good as well. If I needed a hotel in the Dearborn area, I would definitely stay here again.

Really enjoyed our stay. The lobby was beautifull...

Really enjoyed our stay. The lobby was beautifully decorated with art and very nice features. The staff seemed very polite. The room was clean and comfortable. Maybe a touch on the small side. Overall, great experience and would stay there again.

Very beautiful hotel. Some of the staff was a bit ...

Very beautiful hotel. Some of the staff was a bit standoffish but other staff members made up for it with their helpful attitudes. The art on the walls are for sale if people are interested. The display showcases are set up with different themes. Overall beautiful

The Henry - Autograph Collection

The Henry - Autograph Collection

4.6