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C
3 years ago

The Hotel itself is well decorated, it is the form...

The Hotel itself is well decorated, it is the former Ritz Carlton. Nice Lobby, well decorated hallways with framed pictures of art. Art Gallery in the banquet area. Elegant style for an American hotel, no offence. Excellent breakfast and restaurant with a fire place. Very pleasant service. Big rooms, nice comfortable bed. Good gym and indoor swimming pool.
The hotel area is quite boring if one travels without a car. TGI's, Sparrows etc in walking distance, also a mall in about 5 minutes walking distance.
A very nice, quiet hotel for couples or single travellers.

J
3 years ago

Excellent experience! The inside is an art gallery...

Excellent experience! The inside is an art gallery. The halls are covered in beautiful artwork. They have an indoor pool close to the main elevators. And the shampoo, lotion, and soaps smell like oranges! Fairlane shopping center is close by.

K
3 years ago

Food was great but service was terrible they lost ...

Food was great but service was terrible they lost both my mothers and my reservation for my sisters wedding. Only for them to call me a no show. My mom had to get dressed in a bathroom for the wedding

P
3 years ago

Ok

P
3 years ago

Very friendly staff and conveniently located. Just...

Very friendly staff and conveniently located. Just 12 mins to Downtown Detroit; Uber was only 20 dollars each way. Pool and hot tub were amazing. Bathroom could use a slight update but other that, slept like a baby. Worth every penny.

P
3 years ago

I didn't stay here but used a conference room for ...

I didn't stay here but used a conference room for a meeting. Very fancy interior designed after European palaces. The conference room was incredibly dark however and the brightest setting was just a notch above 'mood lighting'. It is a member of Marriott rewards and has a great location.

A
3 years ago

My Experience was Sub-Par at the supposed Luxury H...

My Experience was Sub-Par at the supposed Luxury Henry Autograph Collection Hotel considering the reputation this hotel carries. My room was dusty and the shower was scary. Needless to say I cut my stay short because I did not feel comfortable and my weekend was ruined. The included breakfast with the room was very greasy at the Tria restaurant.
Is it common practice for hotels to slide the final bill under the door? The morning of check out I felt like I was being kicked out. The final bill had been slid under the door. I felt this was tacky because you physically check out. HOW RUDE!!!!!!!!

Upon Check - out a very rude employee named Dantu argued with me when I conveyed the state of my room and the overall experience of my stay. I would not recommend this over priced hotel in fact avoid it all together!!! What a waste of my time and money!!

M
3 years ago

The hotel was very luxurious from the entrance to ...

The hotel was very luxurious from the entrance to the conference room that I attended. I do not stay but I'm sure the rooms will be clean and comfortable. The conference food is very delicious and they also have Valet parking. The location is very central.

D
3 years ago

Attending a conference for 4 days is grueling, but...

Attending a conference for 4 days is grueling, but The Henry makes it so much better. I could drive home daily but choose to stay. All the staff has been exceptional and while I didn't use the pool or other amenities, I explored them and was impressed with their appearance. I recommend, even if for a quick drive to spend a night or two as a "getaway" for fun. Recommend.

D
3 years ago

This is an upscale hotel we visited for a day with...

This is an upscale hotel we visited for a day with family. It seems to be popular for weddings, there were two there at the time. The club lounge is not open for food or drinks on weekends, unfortunately. Rooms are good sized, well decorated. Public areas are nicely decorated and clean. The restaurant serves buffet breakfast which was quite good overall. A large shopping centre is nearby.

J
3 years ago

This is a beautiful hotel with great staff. The de...

This is a beautiful hotel with great staff. The decor was lovely and I really enjoyed seeing artwork every day. They provided lots of small conveniences (water in the fridge, coffee in the room, ample parking, etc) without charging you as many hotels of this caliber do. Staff is also very friendly and helpful and makes you feel at home.

T
3 years ago

I had a great time in a beautiful hotel with nice ...

I had a great time in a beautiful hotel with nice art in the hallways, it's like staying in a museum. This was the best hotel I've stayed in so far. Staff were super nice. Can't wait to be blessed to stay here again one day.

M
3 years ago

Good

D
3 years ago

My husband, daughter, and I visited for Thanksgivi...

My husband, daughter, and I visited for Thanksgiving dinner. We sat at the bar for a drink before dinner and again after dinner. The staff were so warm and friendly. They were all over the top amazing. Dinner was delicious! We'll be visiting again and again! Try it. You won't be disappointed

R
3 years ago

Disappointed. For a hotel of this caliber and pric...

Disappointed. For a hotel of this caliber and price range, it is understaffed . The staff that is here is lazy and slothy slow. Daily maid service arrives late in the afternoon, perfunctory, with no attention to dusting, vacuuming, nor general cleanliness . Bellman just as lazy and uncooperative. Front desk staff puts on a nice smile and brave face, but there's not much they can do about it .
Overall, very disappointed .

B
3 years ago

A luxury hotel with a classy vibe in Dearborn. Pre...

A luxury hotel with a classy vibe in Dearborn. Pretty expensive but it does have extremely nice everything from the rooms, to the breakfast buffet to the bar.

Signature feature is the artwork adorning the walls, the hotel doubles as an art gallery. Truly gorgeous.

S
3 years ago

Stayed for 2 nights.. had booked a room 3 weeks pr...

Stayed for 2 nights.. had booked a room 3 weeks prior to check in date, and had received a confirmation code. They messed up my reservation, had to re book on the day of arrival ( for two nights) . Then on the second day, in the morning they sent me an invoice and deactivated my room key stating that I had only booked for one night. Then I again booked for another night. Upon investigating , we found that the reservations agent had made a mistake ( this was one of the stories I was told). Too much inconvenience was caused to me and my family.
Other than that the front desk people and housekeeping staff, and banquet staff were very very helpful. Special thanks to Becky ( from loss/ prevention) dpt who went above and beyond to help my mother and arrange ice packs as my mom had hurt her foot. One more lady from banquets also helped whose name I didn't get . Overall good stay. Excellent staff.

The Henry - Autograph Collection

The Henry - Autograph Collection

4.6