The Guardsman

The Guardsman Reviews

Reviews 1329
3.6
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I was spending a good time in the casino until a s...

I was spending a good time in the casino until a security person named ANDREW asked me to leave saying that I was too drunk. I wasn't at all, just tipsy and always respectful to others. Because we weren't understanding the situation my (white) friends asked the security guy again, and he told them it was because of my clothes, but they didn't asked my friends maybe more tipsy than me to leave the casino. For information, I am French, Indian looking and I was wearing working clothe as I came to Adelaide for a conference.

My friends and I are really shocked and sad about how racism can still occur nowadays.

Even if the casino is nice, if it's surrounded by a racist security team, you should better go to another place. Hope my comment won't be erased.

Used to be a classy place with high end restaurant...

Used to be a classy place with high end restaurants and dress code. Lately has been renovated, dining places are no longer the same, and inside casino there are people who are not dressed up tidy. Not recommended.

10 bucks for a light beer

10 bucks for a light beer
I think a bit expensive, but i would have blown it on the roulette table anyway

Hadn't been there for a while and was pleasantly s...

Hadn't been there for a while and was pleasantly surprised. Good priced drinks. Helpful, friendly staff and plenty of things to do. Went during the ashes test so atmosphere was great with plenty of people enjoying themselves.

Great place to be in Adelaide of you want some goo...

Great place to be in Adelaide of you want some good fun and are not afraid to lose some money. If there a visit to Chandelier Bar is a must, courteous staff and great cocktails with some very flamboyant spirit collection on display.

Geez, this place has changed & not for the better....

Geez, this place has changed & not for the better. It used to have so much style, a buzz & a bit of class, now a distant memory. It felt like a rabbit warren trying to find an eatery for a nice lunch. This casino certainly has a different ambience now, it's more clinical & not inviting, the staff do not appear remotely interested except for the chirpy doorman. I have to acknowlege the food was quite good & also good value. I was impressed with a particular bar on the ground floor that gave the illusion of a massive chandelier, they got one thing right. Perhaps the atmosphere changes during the evening, with more colour, lights & some life elicited from a very stoic environment. I'm truly buggered if I know why people actually bother coming here, this place is in dire need of some warmth & smiling faces, commencing with the staff. It's worth a look, then make up your own mind, but it didn't do it for me. Cheers.

If I can give no star at Barossa I will. Very poor...

If I can give no star at Barossa I will. Very poor customer service as you should greet your customer with 'how are you & how can I help you' not 'yes not even a smile'. Casino stardand has dropped badly.

They need more poker stations...specially the comp...

They need more poker stations...specially the computerised stations. Also...not much e tertainment offered. They used to have a dance floor upstairs which offered some entertainment but was later closed.

Really nice, went in to have lunch and a try on th...

Really nice, went in to have lunch and a try on the pokies.
Meal was awesome, but the pokies have a small problem ( which may have been addressed by now), there was no way to reserve a machine past 3 minutes, which is not enough time for a bathroom break, or for a smoke, and certainly no where long enough to go buy a drink.
Other than that, it was fantastic.

Spacious enough however most areas still need a fa...

Spacious enough however most areas still need a face lift, car parking is one of the biggest issues and something needs to be done to improve it. Other than that the are your usual games available and several places to eat whilst inside.

Lovely staff got me a drink after I missed my trai...

Lovely staff got me a drink after I missed my train. I really enjoyed my 30 minutes in there, it was comforting being in a big ole building full of bars and cool casino business going on. They were also very approachable and pointed me to the upstairs area where I found the poker tables and had a good time watching the games. Definitely going back next weekend to check out the rest of the bars in there.

Absolute shocked got refused entry.

Absolute shocked got refused entry.

I m a diamond member, Walked into the casino with my partner no problems, looking to have a good time have a few drinks and have a bet.

10 minutes later I walked outside the casino to get some food because I couldn t find any food places inside the casino.

Security named Belinda (S39748) refused my re entry due to me being in her words being in to intoxicated . I was shocked hearing this even though I walked across the road to get some food.

I think your security need to be trained better to decide who is drunk and who isn t. I noticed a few drunk people getting let inside but not myself who was inside 15 minutes earlier.

Because of my really bad experience with Belinda refusing my re-entry, I will not be returning back to the casino. This has left me feeling uncomfortable and embarrassed and targeted because I m a male.

As I was standing there outside, she let other people looking intoxicated inside the establishment while she smiled at me refusing my entry.

Money