The Grace Hotel Review

Bed is uncomfortable and only a double which is not long enough for my husband. Breakfast was below average. The room was suitable, nothing special though

It was a great experience at the grace hotel everyone was very helpful the food was good to but the best thing I liked the most is that the people at the grace hotel treated you as if you was their family and I like that in a hotel and the next time I'm in Australia Sydney I know we're I'm going to be staying at

I stay at the Grace when i visit Sydney because it is central to the places i want to explore. It accommondates all your needs, as long as its not jim beam and coke .! Supposed to check out on sunday, didnt have time to visit sea life and the wild life place after touring the Q station ( quarantine) station Manly must do feel like a drink, hotel policy ( youare only aloud to have 2 to 3 glasses of spirits )

Great location in Sydney's CBD. Helpful staff and a decent gym and pool.

Went for Malaysian food. It was tasty and good value as usual.

I've stayed here several times over the years, nice big rooms, great room service menu, the burger with beetroot relish is delicious.

Really liked this hotel. Very well maintained building that has been modernized. The rooms are spacious, very clean and the bathroom has a great shower. The bed is also very comfortable. The breakfast was tasty and offers many choices, I went back for seconds

The experience was good for the time I was there for a company conference. The only down side would be the function rooms was a bit cold.

Generally well maintained although shower leaks abit and bathroom tap doesnt get warm easily

Good location for a city visit. Good rooms and helpful staff. Irish pub on ground floor well patronized and serves good pub grub.

The location is on York st. To come to it from airport is a whirlpool. It is at the corner of York and king. While both king and York are one ways. So few options: if you come from darling harbour side, try to take the exit for the harbour bridge but be at the left side. It will fork out and right one goes towards harbour bridge and left one becomes king street. Then on king street try to be at the right hand side. It's at the corner of York, but u need to take right on york. There is place to stop. Mind it bothers king and York st are extremely busy roads round the clock.
If u come from the kings cross. Try to get to market street. Be on the right hand side after crossing George st. Dont try to get on to York st from market. It is wrong way. The far right lane will become right hand turn only. Then turn right on clearance st. Be on the right hand side on clearance st. Next intersection is king street crossing. Take right turn and subsequent right turn is York st. THE GRACE HOTEL is at the corner.
The other way is if u come from city north, or north Sydney. Get on to York st. Be on the right hand side. After crossing the KING st, it is the immediate corner right hand side.
Please be very careful about parking and NO STOPING. rangers are everywhere. Any time of the day or night. And fines are costly!!!!

Location was prime, but they did not offer a free breakfast like we thought. You can't see the opera house from here, and the garage made you stack your cars on lifts, so you hard to know when you were going to leave so that they could pull your car down for you. The pool is also TINY. However, service was great, and the location made up for everything.

Great facilities, rooms are fine. Location is in the center of the city and very convenient

Have nor stayed here but ate breakfast with a friend that has. Food was nice and a very reasonable price for the buffet.

Rooms very nice, clean and comfortable. Ironing board old and. Needed replacing. The general feel. Of the hotel is old world and this works well.

friendly and helpful staff. Very pleasant place to do business.

A bit dated, poor check in service and despite having upgraded to a deluxe room we were given a room little better than a Travelodge with an interior facing view right onto another building. A bit disappointing to travel round the world for.

On the plus side, comfortable bed and good breakfast...

Lovely old fashioned hotel. Wide sweeping hallways, big rooms and service excellence you will want to come back for. Good value for money and always feel comfortable staying here. Closer to Darling Harbour and a range of good pubs

Nice rooms, and nice and central. Would stay again

Nice ambience. Good rooms. Good breakfast spread. Great location. Loved how quick the lifts worked.

This hotel is a lovely old art deco building. The rooms are spacious, clean and inviting. It has a great pool, sauna, gym and steam room. It's close to down town and has plenty of places to dine out right on the doorstep. The staff are super friendly and nothing is too much trouble. Would highly recommend it to anyone.

The rooms were clean and modern. They only gave us two towels but we're prompt bringing more up. The baggage we dropped off took some time to get to the room after twice asking, and the pool is only a thin lap pool, but the location is great for staying in Sydney and we had a good time overall.

Fantastic location. Easy walk to everything Sydney has to offer. Rooms are clean and well serviced. Great place.

Only complaint is the showers, they are like from the 90s

8 mins walk from darling harbour. 4 mins wslk from the ivy. Its fantastic

Nice spacious and very clean rooms and quiet at night. Very good staff. Great location for walking around the city.

Convenient hotel for shopping malls!
It was a retro-like hotel with a history, but the room was spacious and comfortable.

Nice room, breakfast a bit hit and miss, encouraged to hurry daily. Lack of evening restaurant a disappointment.

The heritage is stunning! Great breakfast get it if offered

Clean and beautiful

My parents stayed a night in March 2019. They found the design of the bath room to be challenging for an older couple with the height of the towel storage well above their heads and no handrails to hold on to or hang used towels on. They would also have appreciated a toilet brush.

Beautiful hotel lots of history. Great room met our needs.

Good hotel with a privileged location, close to everything and no need to take mobilization

Loved our stay! Premium king corner room was well worth it! Great views and convenient to many spots in the city.

Went to a function here. Seminar slides cut out intermittently due to what we know were the hotel's facilities. Otherwise food was delicious and the pens that were provided were really nice.

Hotel was beautiful from the outside. Room service was amazing! Our room was a little dirty, the bed wasn't made properly, we had to make it ourselves. The pool wasn't clean but the sauna was great.

Well located hotel and in the same house a terrific earth pup.
..super breakfast buffet

Great location
Great hotel

A+ location in the heart of Sydney. The hotel has the charm and character of an old world hotel, while also having modern and comfortable fittings. One of the better hotel options in Sydney.

Really loved our stay here. Will absolutely be back!

Great location, beautiful building, friendly and helpful staff. The fitness facility on the roof was quite neat and peaceful

Stayed here twice in the last year and each time it was nice and relaxing. Buffet breakfast is grand, service fast and polite from all staff. Very beautiful old building, close to all major CBD areas and in between Town Hall and Wynyard stations. Well recommended

Beautiful and comfortable hotel in walking distance of Darling Harbour and other attractions.

Excellent rooms. Helpful at the desk. Organised champagne last minute with flowers and it was all a breeze

Good location, attended for a meeting and facilities were good

location was perfect, very accessible. service was also amazing

Concierge not very helpful, wouldn't even come in to get the bags, wife had to put them on the trolley! Room and front desk were as per usual.

Room service was good. Friendly staff. Clean, well appointed rooms.

The air conditioning broke down, promised to bring a fan up but 6hrs later nothing. I had to ring to find out what was going on. Very poor customer service

Pleasant stay here. Staff are friendly and helpful. Bottle water available but cost u $4.95 while u can get from supermarket for like $0.8 in huge size.

This is a lovely hotel in a good location. The staff were nice, the kids loved the pool and gym. Meal service good was ok. Breakfast was amazing

Big room at moderate price. Free wifi for 1 day. Amazing room service and quick food service for rooms. Ample selection of food. Gym is quite small. Pool is 2-3 lanes and ~1 meter deep. Relaxing therapy and massage is available with coupons. Big new LG TVs with American selection of movies and TV shows.

Stylish building and some faded elegance but not top notch

A beautiful hotel with lots of charm very good staff always ready to help a wonderful stay in the city

I've been here multiple times for seminars and presentations. It is always clean and the rooms are appropriate for the purpose but i wish they were more clearly labeled.Even though i know the room name I constantly have to search to find it.

Apart from that, it is close to both wynyard and town hall and above an irish pub.

Good amenities, reasonably comfortable and well priced. Great Art Deco design

Great hotel. Pitty it does not have a restaurant but you can order room service. Breakfast has a great selection from buffet.

Rooms were clean and big. Pity there was no hot water available in the shower

The Grace hotel is very clean and charming within a short walk to the harbour. Stayed here for a business trip and it was comfortable.

Fabulous hotel, couldn t fault and would recommend to anyone.

Stayed for 5 nights in June. It s in an heritage building on York St; short walk to QV building, Darling Harbour and city mall.

Room was spacious. Bed was firm but comfortable however the pillows weren t to my liking. Down pillows that has had its time I think. Reception mentioned there was a pillow menu but I couldn t locate it in the room.

Shower had good water pressure. Generally clean but I think tile grouting could use a thorough clean.

Cons: Hotel is marketed at 4-star hotel (full rack rates are expensive) but there were signs of cost cutting. Room slippers had to be requested. Only provided one bottle of complimentary water for the whole stay - did managed to obtain a second from house keeping; I would think bottled water should be complimentary - otherwise make water fountains available as hotel guests can t be sure of water safety in heritage hotel plumbing unless management reassures guests explicitly. Also it seemed effortful of reception staff when asked to ensure the room was serviced by certain time on one particular day for a special occasion. Had to insist that the message be communicated to housekeeping to be action. But it did get done.

I booked with a discounted room package which makes it value for money. If paying full rates, other hotels nearby would probably provide that luxurious experience more easily. Would stay again if there s a good deal

Very nice! Clean & brilliant location for night out & shopping.
Walking distance to darling harbour too (10min max)
Hotel staff were happy & friendly. Gym & pool not open due to Covid but we weren t staying for that.
Bed was comfortable and linen is good quality.