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This hotel has just undertaken a major upgrade. I...

This hotel has just undertaken a major upgrade. I stayed in a Lakeview room and had a very pleasurable stay.
My room was tastefully decorated and modern. The bathroom was well appointed and the bath was very deep (fantastic for a relaxing soak!).
The view was to die for.
The room has extra pillows and blankets for comfort.
The reception area had just been redecorated and was in the process of having a business centre installed.
The hotel also has a shuttle service which runs on the hour to Queenstown and quarter past the hour from Queenstown (7am until 9pm).
Will definitely stay there again.

A wonderful time. A beautiful room with a great vi...

A wonderful time. A beautiful room with a great view on the lake. Had a really good time and enjoyed a moment in the spa. The breakfast options were satisfying. Location is not as great as you need a car to get to the city center.

Had an awesome experience, staff is very helpful a...

Had an awesome experience, staff is very helpful and friendly. Morning breakfast buffet has lots of variety of food and everything tastes good. Rooms are very clean. I will definitely recommend this place .

Ok location, but still need to drive into town. Ho...

Ok location, but still need to drive into town. Hotel is newly a Holiday Inn (@1 year old). Comfortable bed and extra pillows. Fridge with milk and tea/ coffee fixings. Nice view of the lake. Heated towel rack, but half glass shower door just got water everywhere. Lots of USB ports and desk for working- which came in handy as I had to work while there. Room has AC bit would not come on the first night:(, but worked after that? Very clean and friendly staff. Good value.

Really nice holiday inn. Completely different from...

Really nice holiday inn. Completely different from the states. I think is worth it. And you can also take the bus to get there. And too Queenstown centre. I actually walk from there to the city and took 47mnts.

I like this hotel.. Recomended for family if you h...

I like this hotel.. Recomended for family if you have children. But this hotel no lift.. The duty manager very kind and the staff very nice and food very complete... Open 24 hours.. Like it

Well, we checked in quite late and luckily that th...

Well, we checked in quite late and luckily that they let us in, but quite not happy a bit.
1. Our friend booked a room with 2 beds on Agoda in advance, we supposed to go back to Melbourne that nite but ourr flight was cancelled. The room booked AUD 130, we asked to stay in the same room (room has 2 queen beds, we r 4) and they charged us NZD 106 (quite unfair when we can have a new room with only extra $30, but they said there r no more room tho). Just my opinion, would great if they can improve.
2. Pillow covers were smelly.
3. Restaurant staff does not answer us when we asked. Breakfast was not too great, only sausage and bacon are meat option.

Loved our stay at this brand new hotel! The room w...

Loved our stay at this brand new hotel! The room was super modern and quiet - really well sound-proofed, it was the best sleep we had gotten in ages! We also made use of the sauna, which is open 24/7. The express breakfast in the morning was also ideal, lovely continental options as well as ham and cheese croissants. Would highly recommend.

You can not think of a Southeast Asian holiday res...

You can not think of a Southeast Asian holiday resort. Inn is almost the same as the meaning of the English dictionary (Inn). Located in a quiet area about 8 minutes drive from downtown Queenstown, it is just a place to stay. If you are a package person, it is a very ambiguous location to have a beer in the city at night.

The food was really very tasty and delicious.

The food was really very tasty and delicious.
I ordered Thai noodles for the dinner. The buffet breakfast was sumptuous and there were lots of options on yoghurt and nuts apart from meat and the typical British breakfast.
The location was close to a bus stop.
The location was right opposite to the beautiful mountain and the lakes
The stay was excellent and service was awesome

Big comfortable bed. Nice room and bathroom. Plent...

Big comfortable bed. Nice room and bathroom. Plenty of space. Had bar meal. Small but Good. Suited us. Good selection at breakfast. Hash browns continuously topped up to ensure hot and crisp.

4 kms from town, shuttle bus every hour.

Gets thumbs up from me.

Awesome location close to Queenstown Airport & 10 ...

Awesome location close to Queenstown Airport & 10 minutes to the city centre overlooking the awesome great view of snow capped mountains & Wakapitu Lake, friendly staffs in the reception & the buffet breakfast - "room with a nice panoramic view"

Not up to holiday inn standard in terms of conditi...

Not up to holiday inn standard in terms of conditions of the room and bathroom

On the positive side, reception staff was excellent and helpful (when we checked in)
Amazing view from the room
Sauna was good but not big enough to accommodate few people

Room was without a view, terrible.

Room was without a view, terrible.
After complaining, got a higher room.
Then it was very nice .
With a view of the lake, but would normally have been much more expensive, we didn't have to pay more.

Room- basic, and tidy. Small wall heater which too...

Room- basic, and tidy. Small wall heater which took some time to warm the room up. Concerns about security and safety as the back sliding door was found unlocked several times when the cleaners came in. Found that the lock mechanism was faulty.
Bed- comfortable, had electric blanket.
Parking- limited, could never get a car space near my room
Location- recommend having a car. The shuttle doesn't run that often (at times you have to wait 2 hours till the next one).
Staff- friendly, helpful, polite
Amenities- sauna and spa great but staff need to ensure area is kept clean more often.

Good~

Staff were very friendly and helpful including the...

Staff were very friendly and helpful including the lovely maintenance/ground keeper who was working in the gardens on our way to breakfast and greeted us warmly. The place has a very nice ambience very welcoming. Love the decor and cleanliness of the rooms we stayed in especially how comfortable and warm the beds were. enjoyed our first 2 days in Queenstown, Views are amazing we stayed in the lake view rooms 603 and 604 both had 2 x Queenbeds in each room, food was good. Love that they had Nutella spread for the kids for breakfast. Its such a family friendly hotel and that is why we will choose to stay with Holiday Inn our home away from home.

1st day -

1st day -
we saw mosquitoes flying around in bathroom, we thought they ll go away with time. During night time, the number of mosquitoes increased. (My guess, coming out of the pipe hole in bathroom, because at night our windows and doors were tightly shut)

2nd day morning -
we complained about it and they told - it s New Zealand, it s expected. They asked us to keep windows and doors shut (we seriously didn t keep windows or doors open for more than 5 seconds)
They told that cleaners will make sure they will squeaky clean the area

On 2nd day we were out whole day on the day tour and after coming back we see the dead mosquitoes lying around in the bathroom and one flying around.

Logical Question:
How can there be dead mosquitoes in the bathroom after the cleaning was done when we were out that day ?

Holiday Inn.. eagerly waiting for you to take care of this.

Awsome

I was in room 505, December 2017. The room was a s...

I was in room 505, December 2017. The room was a small studio. It was modern and clean. Beautiful views. The only set backs were breakfast was pricey and you can't park directly outside of your room. We had a lovely, quiet stay and recommend this hotel.

Good

Good

Hygiene and cleanliness just can't complaint. Make...

Hygiene and cleanliness just can't complaint. Make sure you grab a deal with buffet breakfast. Options for vegetarian, live egg counter, and very friendly staff. Well connected to city, if you don't have a car you can hire cycle from them, they will provide you with all the gears. Spa pools , spa private pools and sauna is included in the package. Perfect place , with peaceful ambience and scenie view every morning, evenings. Looks more beautiful when it snows.

The Goldridge Resort

The Goldridge Resort

4.2