
The Computer Shoppe Reviews
Excellent service. Had my Dell XPS 9100 upgraded ...
Excellent service. Had my Dell XPS 9100 upgraded to windows 10 with a solid state drive...like new money. Update: I had a few issues running windows 10, my monitor would not wake up from sleep mode. Called Mike at the Computer Shoppe and he was able to resolve the issue remotely. Highly recommend!!
I took a older iMac (2012) in for them to help me ...
I took a older iMac (2012) in for them to help me figure out why it randomly restarts. When I took it in it worked. I could use it to surf the internet, play games etc. after 1 week I haven t received a call/ email nothing so I called and was told another people was working on it. 5 more days pass and I have to call again and was told it s the ram causing the problem. He said we will try some different ram after the holiday weekend. 5 or six more days pass no calls from them so I called again now they think it s the power supply. Before I took it in I ordered a power supply and mentioned that when I first took it in. They said drop it off we will put it in and try it. I took the power supply up to the store. Another 5-6 days pass and I get a call saying they don t know what it is and it s not worth trying to fix. So I go pick it up. When I talked to the guy the last time I asked if they put everything back to the way it was and does it work. They said yes. I get it home and it won t even power on. So almost 3 weeks pass now my computer won t even turn on and I can t even get a straight answer out of anyone. They keep saying I ll ask the other guy and call you back. That s been almost another 10 days. Not to mention it s blond hair and dirt all behind the glass of the screen. I don t even believe they tried my power supply. Very unprofessional and i will be reporting them to the BBB if I don t get a response or some answers!
Had had several computer repairs over the years, w...
Had had several computer repairs over the years, well done. They talked me into buying a solid state hard drive for a very slow 7 year old laptop - new lease on life for 2 years at much better operation. Transferred that drive to new computer I bought from them, great deal!
They TVs also
Great people and service
I rushed in after having dropped my laptop. Tyler ...
I rushed in after having dropped my laptop. Tyler was able to put my screen back in and save me from having to buy a new one. Thank you for the fast service. I will definitely recomnend you.
The only computer place I know of that offers free...
The only computer place I know of that offers free evaluations, they all say they have it but they don t mean it. I thoroughly recommend this place
My motherboard didn t come with any screws to inst...
My motherboard didn t come with any screws to install it into my case. Luckily the professionals at the Computer Shoppe were able to help me out. I gave them the details of my motherboard and case; they fixed me right up! Wonderful service and extreme helpful. Definitely my first choice for all my computer needs.
Went all over town looking for a cord for my lapto...
Went all over town looking for a cord for my laptop charger. And of course Best Buy wanted me to spend 60$ for a new one (when I just paid 700$ a month prior on the laptop) and stopped by the shoppe and they had me in and out in 5 seconds. Would definitely recommend.
I took my macbook pro in and within an hour it was...
I took my macbook pro in and within an hour it was fixed. The price quoted was what I paid. They were honest and professional. The Computer Shoppe was highly recommended by several friends.
A friend recommended the computer shoppe to me bec...
A friend recommended the computer shoppe to me because i wanted to get my computer fixed. When i brought it in and told the worker what i thought was wrong with it, he told me that he will look into a few different things. And ended up getting it back within a few days. I had to take it back because the problem wasnt fixed. Which i was fine with and ended up leaving it for a few days. And now i have my computer up and running like a dream.
I appreciate the kind service and fair prices. Tha...
I appreciate the kind service and fair prices. Thank You!
Excellent services. They can fix most anything ele...
Excellent services. They can fix most anything electrical.
Thanks Guys!!!!! A++++++++++++
I own a Samsung 65 smart TV. After 4 years it got...
I own a Samsung 65 smart TV. After 4 years it got the backlight spot problem, not uncommon with backlit tvs. Mike at TCS had a problem with a batch of bad parts from Samsung, which failed after we picked it up. Mike offered to not only redo the repair, but to pick up and deliver the tv, no additional cost. A second repair and delivery, it failed again. Mike ordered new parts from China, picked it up, fixed it, delivered it again. Works great now. Great customer service!
It's seven months later, and I took my 9 year old Lenovo E420 laptop to TCS. The laptop was extremely slow, especially booting up. TCS suggested replacing the hard drive with an SSD. They did so, and the laptop is BETTER than new.
I was having trouble with my NEW Lenovo monitor an...
I was having trouble with my NEW Lenovo monitor and was getting nowhere with Lenovo s unbelievably bad customer and technical service so I called Computer Shoppe. The phone was answered (1) immediately (2) by a knowledgeable (3) human being (4) who was willing and able to help me. And even though we never got my NEW Lenovo monitor to work, Jake of the Computer Shoppe focused entirely on finding a solution to my problem (and not on the warranty, serial number, my name, address, etc.). From this I have concluded the following: if I m having trouble getting technical service from a computer company - I m going to call Jake at Computer Shoppe and happily pay for his REAL help!!
Fast service, very patient staff. They do securi...
Fast service, very patient staff. They do security systems too!
Very helpful and friendly staff! I would definitel...
Very helpful and friendly staff! I would definitely suggest them for computer repairs.
Great place to get an inexpensive, good quality us...
Great place to get an inexpensive, good quality used laptop. Awesome customer support. Mike had taken time to answer all of my many questions and discussed about features on the laptop computers that he has on the market. I need not get rid of my old laptop, and received money put on a more recent one! I highly recommended the Computer Shoppe!
Jake was awesome! They diagnosed my computer for f...
Jake was awesome! They diagnosed my computer for free, my brother had to pay $85 for a diagnosis at another computer repair shop. They were able to diagnose and fix my computer the same day. I will definitely be going back if I have anymore computer problems.
What a great place to get a computer repair done! ...
What a great place to get a computer repair done! Wow! Very professional services, and great prices!
Tyler is very caring and compassionate, took a lo...
Tyler is very caring and compassionate, took a lot of time explaining how to use my new computer. THANK YOU!
Visiting Kalamazoo from out of town and forgot my ...
Visiting Kalamazoo from out of town and forgot my computer power cord! The shop was clean, very comfortable, and tastefully decorated. They had a new cord but not a used one, so I decided to wait until I got back home and they kindly charged my battery for FREE! If I need any phone or computer help or repair I would go back and give my business to the Computer Shoppe in Portage.
Best computer place around! My goto place for quic...
Best computer place around! My goto place for quick repairs and fair prices!
I've been visiting family in town and had to final...
I've been visiting family in town and had to finally get my computer upgraded from Windows 7 to Windows 10. I was recommended by my brother to take it here and I am very happy with the fair prices and fast service! Thank you!
Great shop! They had exactly what I was looking fo...
Great shop! They had exactly what I was looking for even though my laptop is pretty old. Very friendly staff and highly recommended.
Replaced my wife's iPhone battery. Quick and frien...
Replaced my wife's iPhone battery. Quick and friendly service.
Great experience. I needed to replace a damaged po...
Great experience. I needed to replace a damaged power cord for my laptop charger and they found one to match in a box of used parts. They gave it to me for free!, and I was ready to pay. That's great goodwill and much appreciated.
Really the best support in town. Thanks again! A...
Really the best support in town. Thanks again! A++++
Outstanding! They fixed my TV quickly and cheaper...
Outstanding! They fixed my TV quickly and cheaper than the 2 other quotes I had. I'd highly recommend these guys!
Very patient and experienced staff. I'm fairly co...
Very patient and experienced staff. I'm fairly computer savvy but these guys are on another level. Thanks again for the help!
Had a great experience. Very professional, fast a...
Had a great experience. Very professional, fast and great communication. I would definitely recommend them.
Best computer repair place in town. Mike is excell...
Best computer repair place in town. Mike is excellent! He is patient, kind and very diligent in getting your problem resolved. I strongly recommend going there! His turnaround time is unbeatable . Five stars are not enough for this great company!
Took a 2013 macbook air in for a free estimate, wh...
Took a 2013 macbook air in for a free estimate, which I really do appreciate, not a whole lot of companies offer things like that. I took the macbook in on the 27th of August, and was told it would take 2-3 days to get the estimate done as they had a few other things to do. After not receiving any calls or updates, I decided to call them on the 3rd of September. They told me they would get working on it, and said they would call me in an hour or so. No call, so I called them back on the 4th and they told me the estimated price was $249. No problem, but out of my budget, I declined the repair but was told that they'd call me in a few hours and maybe the price would be different. Once again, no call, so on the 5th i drove to their store and got the Macbook back myself. When i got home, i attempted to remove the bottom panel only to find 2 screws had been completely stripped. i drove to the store and asked why this had happened and been given to me like this, they took it back and 10 minutes later told me they would call me later because the screws were quite stuck and they didn't want to do any damage to the bottom panel. Writing this on the 5th without my macbook for another day. The staff is nice, and I wish this hadn't happen because i would love to give a better review.
Hidden in public. This place is a little gem, fi...
Hidden in public. This place is a little gem, fixed my Iphone screen the same day and for less than anyoneone else in town!
Wow, Mike is very knowledgable! Will not hesitate ...
Wow, Mike is very knowledgable! Will not hesitate to use them again. Great job.
Nice person on the phone...price for a simple tv c...
Nice person on the phone...price for a simple tv cord was pretty expensive..
TV repair, replaced my TV back lights fast and ch...
TV repair, replaced my TV back lights fast and cheap. Thanks!
The best experience I have ever had getting my com...
The best experience I have ever had getting my computer fixed. They make it easy, pain-free, and they make sure to explain things in a way that you can understand - plus they are reasonably priced.
I am no tech person, but they make sure I know what is wrong with the computer and what they need to fix in a way that is on my level. They have explained over the phone how to fix things on my own as well. They are patient, friendly, and try hard to relate to you. I am a teacher and taking college classes, so I am constantly on my computer. They made sure I got it as fast as possible, saved my data, and made sure I wasn't frustrated. I highly recommend them!
Brought in my brand new PC to be built, was only c...
Brought in my brand new PC to be built, was only charged $149.99, and had windows installed for free. Very professional, and Jake was a huge help through it all! Thank you!
