Poorly ran apartments. Office at the Everwood apartments in Murfreesboro is never open on Sundays like their sign says. Saturday's they seem to show up randomly. They never ever pick up their office phone. I will only say that they are very nice IF and only if you get the chance to talk to some one.
Property keeps going down hill can't keep anyone employed for long and over work the ones who currently work. Most employees forget this is our home and residents are not employees! Called about broken glass in the handicap parking and was told there was no maintenance today but she would come by and clean it up, surprise it's still there and the office is closed tomorrow. Hey I am still required to pay my maintenance fee monthly
This is the most disturbing and disgusting apartment complex I've ever experienced, which you guess it A CARROLL COMPANY COMPLEX! After running a janitorial company for years I can say that I'm the least bit messy. Our 1 year old was forced More
PLEASE BE WEARY OF HOW THEY RESPOND AND REACT TO THEIR TENANTS! Email sent August 19th with zero response from Carroll or PM/APM of Cobblestone Village (a Carroll realty property)!
Dear Cobblestone/Carol Realty
After receiving your email to work with payments if contacted by 8/26 and then receiving a notice of eviction being processed by 8/11 (per my contract) if my balance wasn t paid in full. I arrived to my apartment 8/20 to remove my belongings from my apartment as an eviction filed the 11th would state that I had 10 days to evict the premise. Upon arrival it was a shock to see that all of my belongings were stolen from me. My clothes/shoes, kitchen appliances, washer and dryer, flat screen televisions, electronics, vanity, furniture. All of it gone. I am writing to allow you the ability to respond, I used my key to enter my home and also found my AC running at 62 degrees running up my electricity bill. I have filed a police report, collected video evidence from my neighbors camera and affidavits from the surrounding neighborhoods that witnessed not only your cleaning company loading their cars with my belongings but also one of the property team members (black gentleman as described) pulling up on a golf cart to retrieve my electronics, where he proceeded to ask for a screwdriver from my neighbor to remove the mount of the back of the Television. Due to Covid 19 my company closed their doors after a brutal several months and as you know unemployment benefits stopped coming after being told I would be evicted I took the appropriate actions and used my rights as your renter to obtain my belongings. If my belongings or the total amount of my belongings is not given back to me I will take all evidence to eviction court and I will also forward it to my lawyer for a civil lawsuit against you for stealing what was rightfully mine. Though I have no received an eviction notice nor been served if you filed it on 8/11-8/13 as per normal on my lease with Cobblestone village 10 days would give me until 8/21-8/23 to vacate if I didn t pay my balance. Being that today is 8/20 and my apartment was cleared out prematurely even earlier than today this is Blatantly called Theft. And the amount of money stolen from my family and I falls under even higher penalties.
Please respond within 48 hours or I will proceed with filing a lawsuit.
Carroll is the worst management company I ve ever experienced. There is only one redeeming thing about their complex Arium at Vinings Station - the location. Everything else about this place is horrible. Carroll doesn t care about the tenants at all. The tenant relations person, Susan, would rather foist you back off on the same ineffective leasing staff you ve tried to deal with for months than actually deal with problems CAUSED by their staff.
The contractors and maintenance have ruined my walls and carpets over the last 3 months and despite dozens of promises in writing to fix it, nothing has been done. Perhaps if Carroll could keep a manager or maintenance person for longer than a month, the continuity of care necessary go fix these problems would be there.
Steer clear of renting anything owned by Carroll.
thecarrollcompanies.com