The waterfalls at the Market Cafe was so pleasant to look at while you're eating the good food. The staff was extra friendly as well so it made the experience much more pleasant. Would not mind coming back.
The hotel looks like it has great possibilities...and maybe it was great 20 years ago. It seems like the maintanence has slipped, and now it's..ok..
This place was suprizingly beautiful. Fantastic views and beautiful grounds. I booked a stay for a quick, last minute business trip, and was happily suprized by the views and very hospitable staff.
Great location, staff was very attentive and extremely nice. Would love to return here for a professional event.
This place is amazing. The hospitality was amazing from checking in at the front desk to the servers around the pool area. They made sure we were well taken care of. The room rates are great in the summer time. The only downside I have is the prices for food and drinks, be ready to spend some money, you will definitely pay some resort prices here. I would recommend bringing some alcohol to the room and maybe order some food and have it delivered to your room. Besides that everything was amazing and the views from the pool are incredible and they also have hidden jacuzzis in the mountains. I will definitely be going back. Best resort to stay at in the summer time for Arizona.
I m a Platinum Elite w/Amb. member... this place has a unique layout, strong staff, and very cool pool. Overpriced for what you get in the rooms, however, which I found to be old and rundown. Took a shower, and when I woke up the next morning, two inches of standing water remained in the shower pan- not great. Told the FD, they fixed it immediately, but... not great.
Never ate at Top of the Rock, but cafe and bar food and drink was good but, again, not great. Stay here for the pool and workout facilities, which are fabulous, but ahead of some renovations, generally overpriced.
So much fun! Loved the live music at the pool bar. So much to so here. My husband and I spent our 18th wedding anniversary there and it was very memorable. The hot tubs located in the mountains were so beautiful.
Awesome resort! The staff was very friendly and the grounds are beautiful! If you can stand the heat you'll enjoy this place.
My company had our Christmas party here this past Friday. I arrived late to which the buffet of food was cold and unattended. I had asked if there was someone to cut the prime rib and the staff person I spoke with, told me to serve myself. I asked him what I should serve myself with, considering there were only ladles for the aus jus. He then had an attitude and walked away to find something to serve us the meat. After sitting down for 10 min, I got up to get my wife and myself some drinks from the bar. When I returned, literally 3 minutes later., someone from the staff had taken away my plate of food and silverware. At this point, I was already irritated and no longer hungry. My wife decided she wanted more vegetables, so I went to get her more veggies, but there was no more silverware. After asking the staff where I could find a fork he had an attitude again and walked around the tables looking for empty spots where nobody used their silverware. He finally grabbed a fork from a table and said "here". After a while my wife wanted desert....guess where there were plenty of forks! I honestly won't be attending any more Christmas parties if they host them here.
The furnishing consists of beachwood veneers with corian grey vinyl counters. Ceilings are popcorn texture with walls a tan sponge press wallpaper with 3/4 inch edging and 3.5 inch carpet baseboard. Puke!
The light switches are literally falling off the walls. The noise of the traffic from the highway is loud 24 hours a day (and I like noise when I sleep) The shower backed up to overflowing 2 nights out of a three night stay. The door to the shower/toilet doesn t close. While walking down the hallway, alternating smells of mildew and body odor offend the senses... and my sense of smell is at best a 2 out of 5.
I d go on, but do I really need to??
So why two stars?
The bed and the pillows are comfortable. Otherwise I rate it as one of the worst places I have stayed in the last five years.
I should mention that I m only a Marriott gold member, so maybe better status gets accommodations that don t resemble the experience I described above.
Beautiful scenery and comfortable luxurious rooms. Friendly and helpful staff.
Great room service, nice pool, modern internet TV set up and functional grounds. Easy access to highway, friendly staff. Nice patios for rooms.
Fantastic resort property. Close to PHX, fantastic pool area...superb staff!
I ll remember this hotel 4ever probably . Maybe something there s no perfect (climate) ; but idea and architecture and service 5 .
I had great time there . And if reserve with HotelTonight it s not expensive AtAll .
Not very happy with this place I stayed there feb 10 through the 11 2017 could not handle the smell of my room I felt like my room was dirty. I just packed my stuff up and left the day before checkout!
I was only there for an afternoon conference and did not stay in or view any of the rooms. The grounds were absolutely beautiful. I only had one interaction with the staff. I asked for directions to the conference room. The gentleman happily guided me to the elevator and provided me accurate directions to the room. It appears to be the kind of place where you could have a five star experience, but for me, I just didn't stick around to get the full experience. I would recommend it.
Beautiful area and the restaurants and pool were awesome. I just couldn't get over the smell of the room. No matter what we or the maid did the smell wouldn't budge.
Beautiful property with friendly, courtesy staff. Really enjoyed my stay including the spacious gym
TOP OF MY LIST: Best Hotel In All of Phoenix AZ
wooooo hoooooooooooo congratulations!!!
This place has a lot going for it. Some of the walls in the structure are the side of the mountain. It has wonderful architecture that surround multiple levels of the building around the mountain. There is a great pool area where you literally go up the side of the mountain and random hot tubs are placed along the trail. This place has a wonderful restaurant with a koi pond and waterfall also. You can host many events here as well. This place is absolutely amazing. I do not want to spoil it all for you!!! It is Butte-iful.
Beautiful landscaping and scenery make this a great getaway in the middle of Phoenix
Enjoyed everything about our time there. Pools were packed with people not staying there but it wasn't too crowded. Definitely recommend for a nice get a way.
Amazing views, friendly staff. Updates help keep the age of the resort feel fresh and clean. Highly recommend.
Perfect Oasis in a big city, making it a great getaway.
Just stopped in for a meeting and a breakfast, so my review is just about the restaurant. Service was great and friendly, the carne asada and eggs were delicious. A bit pricey, but that's normal for a resort restaurant.
A breathtakingly beautiful hotel in downtown Phoenix. Definitely worth the stop.
Absolutely beautiful place amazing views water is perfect hot tubs tucked away amazing spa very clean the staff is super friendly and welcoming my family and I are from Michigan and this place is absolutely an oasis great job I will be back thank you so much
Beautiful place. Room is great, great size and very clean. I don't know if they were prepared for our size group, because drinks and good really slow service.
Very nice and high end. Excellent staff and location
Great place to stay. Restaurant has really good food.
Donna Romero is a very poor manager! She will lie to you ! Not fit for the Marriot Brand !
Killer pool, great staff, cold/stiff drinks, awesome splashes!!!
This place is awesome! The staff at this place are extremely nice and super accommodating! This place is very clean and their beds/pillows are extremely comfortable ! The pool is probably the best part! My family will definitely be coming back to this place!
Great Marriott resort style property. Clean rooms and friendly service.
Love the setting of this place. A bit of a walk to some rooms.
Disappointing. Not what I expected from Marriott Resort at all. During this pandemic I found it very frustrating that every hand sanitizer station I tried was empty. The state of pool area was very disappointing- 40% of the lounges were ripped or broken. Garbage cans were overflowing, causing garbage to spill and blow into pool. The hotel is dated and needs to be updated. The room was clean, but the whole place needs attention and an update. It would have a been a beautiful end to our trip to AZ if the facility was maintained well. The staff was friendly, but I will not stay there again until it is updated.
Beautiful resort, I tried out all the hot tubs. Unfortunately this was to my demise, I made the mistake of putting my head under water in the Jacuzzi's and came home to find i contracted Giardiasis while I was here. Could have been the fruit infused water that was out every day. Lost 3 weeks of work and lost 23 lbs. of weight. 4 weeks later I have rid myself of this parasite but was a very scary experience that could have been avoided. Hotel staff was nice but my floor in the hallway was flooded the whole time I was there also. Couldnt understand cleaning staff either. Overall disappointment in the whole trip and my stay.
The facilities are well kept. The view is amazing. The food and service is excellent. Internet is fast enough, but connecting for the first time is difficult.
Nice hotel that once was a destination of a past President. Had a great restaurant top of the rock. Great place for a stay and a meeting.
However, since they changed owners in 2018 it hasn't been the same
Had breakfast off of menu. Wife had flank steak...was very tough...her eggs were poached rather raw. However we did not complain.... service was excellent.
Aesthetics around the resort are nice. Rooms are spacious and staff is wonderful. Spent a week there and could not find an issue with the resort
Interesting hotel built into a mountain. Friendly staff and comfortable rooms
Very classy, rooms where nice and relaxing. Definitely will stay again.
We love staying at the temple buttes. Their is great service and pretty rooms. The pool is amazing and relaxing. There is a view of the angles ballpark, and walking access to it.
The food in the restaraunt was great, but I have now asked them to come change the bedding twice. The sheets are hardened as if they are made out of plastic.
was here for a business event. Decent parking facilities and ballrooms are roomy, no issues with being too hot or too cold but the restrooms are too few for the amount of people these rooms hold. One door does not lock and didn't lock when I was at this location for the same event last year.... fix it people!
This hotel has a beautiful scenery, clean, awesome pool, and would definitely stay again
Beautiful location,but they gave our prepaid suites to sports teams...not nice. Also under renovation and dingy rugs,shabby towels..other issues. Food pricey for ordinary tastes.
The restaurant top of the Rock was the best restaurant experience I've had. The food and service was outstanding
It was a lovely venue for the company party. Staff was amazing! Food was amazing!
There is no reason in this day and age to nickle and dime your guests for WiFi. I understand a "premium" option, but not offering even a basic service as part of the cost of doing business is not a business model that will last long. Otherwise, nice pool, facilities, kind service representatives, clean rooms, and plenty of parking.
I am over the moon about this hotel! The dispensers of chilled infused water in the foyer to the parking lot are genius. The pools are well kept and there was an attendant close by for help. I was able to watch a hummingbird get nectar from a bush right by the whirlpool! The breakfast buffet was delicious (the bacon was just the way I like it, crispy with a little give); although, you could make the syrup ladle a little easier to use.. maybe a smaller ladle that hangs on the holder without sticking to the base where it rested. Anyhoo... it was a beautiful property with 5 star service.
Slightly dated rooms, but the ground are great, the pools are really nice, there's a nice hiking loop on the butte, right at the training camp area for the Angels.
Great resort in the middle of Phoenix. The resort is situated just south of airport. The resort has many swimming pools , cafe and restaurants. The resort offers a fantastic view of the city. There are few walk paths for people to walk around. The lobby and resort guest rooms are spread around wide area. The pool area is well spread out and features a slide. A very nice relaxing place.
Great hotel. Good restaurants, fun pools and spas, great location! WiFi could be improved.
We were at a company conference, mimics similar to Las Vegas style hotels. This is a large expansive property with decent rooms, good food and nice activities in the property
Excellent resort! Great conference spaces and the rooms are very nice.
Amazing place, all of the staff are friendly. Great views and just close enough to the airport
Great venue, lots of space. Main bar is too far from everything. Pool is amazing, they also have little bit tube that you "hike" to
Restaurant had great views and ambiance. Great burger!
We had a wonderful time at the Marriot Phoenix Buttes. It started at the Check-in. The person that checked us in was Real Fun, Pleasant and Very Helpful. Along with His Excellent Manager, they were able to satisfy us, completely with the 3 rooms we required, that was Amazing considering how full the hotel was. From then on Everything was Perfect! The Rooms were Perfect!, the Pools were Perfect!, the Hot Tubs were Perfect, the Restaurant was Perfect! the Entire Staff was Perfect and Very Helpful and Extremely Pleasant to all of us. We are Completely Happy we were able to stay with You. We hope to be able to stay with You again and will Highly Recommend the Buttes to Others.
Thank You, Sincerely,
Eddie Ronstadt and Family zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Rooms are way outdated. Damp. The air freshner they have spits out of the vents non stop and its terrible for asthma etc. The food is standard marriott even tho they say they are a resort. The air freshner in the lobby was spitting out all over us !
AC doesnt work either.
The setting is amazing and the hotel is conveniently located. The rooms are clean and comfortable and the staff is extremely friendly and helpful.
TERRIBLE! TERRIBLE! TERRIBLE! place to stay and host a wedding. I got married here last October and let me share my HORRIFYING experience.
Front Desk:
Checking in and checking out was nice and simple. I would give that 4 stars, the young lady was very sweet and helpful.
BUT don't let that fool you because once you get to the rooms, you are in for a surprise.
Upon checking in, we go to our room which by the way is not connected to the reception desk, so don't bother parking your car...the elevators were out of order. So, we had to lug 8 - 50 pound suitcases up the stairs since no one was around to help, a good workout but for sure tiring. The elevator was out of order the rest of the day, and the half of the following day.
Rooms:
1. We had the chairman suite which SMELLED HORRIBLE, HAD A HUGE COCKROACH in the bathroom. I have a phobia of roaches so that didn't go down well for me. The suite was not pretty, didn't feel luxury in fact it was way below average. I can't imagine having that as a "wedding night" suite.
2. My parents the other suite, and guess what? that ALSO HAD A COCKROACH in it!!! It smelled like sewer, so bad that we wanted to change the room. There was no hot water, the toilet didn't work/flush.
3. The other rooms we had luckily didn't have roaches, but the rooms are extremely small - I felt that you don't get the bang for your buck at almost $200 a night.
4. We had a 50 room block for two nights, and I am yet to ask how our other guest's experience was. I am almost afraid to ask.
Pool/Restaurant:
Didn t have to time to experience the pool/bar/restaurant so no comments on that.
Reception hall/experience:
1. Below average, not the cleanest - the online pictures are deceiving. It looks nothing like that.
Customer Service (Apart from front desk):
My make-up artist came to get me ready for the wedding at 5am. We just couldn't figure out from where to turn the lights on in the chairman suite. So we call the front desk, who transferred us to maintenance. The RUDEST and the MOST INCONSIDERATE person picked up and told us, I quote "I don't have time right now, I will be there in half an hour". I mean...WHAT? Did we just hear that? So, let me get this straight we just delay the wedding by half hour because the man doesn't have "time" to show us where to turn on the damn lights OR just tell us on the damn phone where to look for the switches. Knowing we are there for the wedding, this was his response. UNBELIEVABLE! We eventually figured it out, and he came strolling AFTER 1 HOUR!
This place was a COMPLETE WASTE of money. I wouldn't stay here for FREE even if I had the option. STAY AWAY, SAVE YOUR MONEY and SAVE YOURSELF from the frustration, the cockroaches, the sewer smelling room.
What a awesome stay everyone from the front door to room service bar area is awesome food is awesome
Pool is really nice, wait staff pleasant and efficient. Hotel room was nice. Food at the pool and restaurants was great.
Excellent location resort is beautiful and staff was wonderful!!
Stayed here a few years back. Beautiful ambiance to pools and tubs outside and excellent rooms when that wound down. Staff was very good
It makes you think you are out of the city. The landscape and polar cut into the Butte. The highway is pretty close. You can see and hear it from the front of the hotel. But the way it is set up it is minimal noise. Staff has been very nice and helpful. I have not been here during the afternoon (work trip.) I am sure it will get noisy the next couple of days seeing it's the 4th of July coming up.
Josie on the breakfast team is truly a gem. Enjoy your stay at this incredible hotel.
Views are nice. Rooms are on the small side and dated.
