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A
3 years ago

Always friendly and strive for the fastest possibl...

Always friendly and strive for the fastest possible help. For me, the best health insurance. I am always well advised and always treated courteous. A trusting cooperation is always possible here. Thank you @ TK

B
3 years ago

My friend has severe fibro, and the health insuran...

My friend has severe fibro, and the health insurance company has nothing else to do but tell her what is not possible. A little explanation about the fibro: Imagine that you have cheetitis with sore muscles at all conceivable places in the body. You are lying in bed in the morning and your toilet shops are there because you cannot move in pain. And to top it all off, NONE! Medicines help against the pain. You stand on the edge and have the noose around your neck, and the health insurance company comes with bureaucracy. Who if I should know the health insurance what to do. I'll post again if she took her own life because of that.

M
3 years ago

good

C
3 years ago

I have been insured with the TK for years and now ...

I have been insured with the TK for years and now by conviction. The service is second to none in Germany: Always friendly and helpful staff, fast and courteous service, an outstanding goodwill. If you are looking for a really good health insurance, you should go to the technician!

T
3 years ago

Do not send notice confirmations to get more membe...

Do not send notice confirmations to get more membership fees, I have enough of the TK, now initiate a controversial procedure, a complaint to the BAFIN and an Ombudsperson and consumer protection, I will sue to the highest instance so that this company the right Self-government is withdrawn.

J
3 years ago

That was once a super health insurance and I was i...

That was once a super health insurance and I was insured there for 30 years. But today they are unfortunately no longer responsible - all responsibility and advice as a service provider are shifted to the doctors.
It's a shame - but I don't need it!

B
3 years ago

Many matters can already be dealt with at the rece...

Many matters can already be dealt with at the reception counter. Otherwise, there are enough very well-trained, friendly staff available for any topic. Even larger problems can be done immediately.

S
3 years ago

The insured person (compulsory student insurance, ...

The insured person (compulsory student insurance, ie one pays about 95 per month!) Has no budget for various extras. Only the basics are taken over by the technician here.

In pregnancy, of course, twice lousy: neither the required and urgently recommended by doctors tooth cleaning, nor additional services at the gynecologist are taken. Unfortunately, however, this takes over any other known health insurance.
As a student, who already has to spend a lot of money on the TK every month, I can now pay for it myself or give it up.

I will definitely change after the notice period of 18 months!

S
3 years ago

As long as you do not use any services, everything...

As long as you do not use any services, everything is fine. Otherwise, legal competences are passed on in a singing manner and attempts are made to cancel the services together.

I did not expect such a dubious approach.

C
3 years ago

Uninsured Insured with over 700 monthly amount. ...

Uninsured Insured with over 700 monthly amount. 30 years member of the TC and thereof in individual stages 4 years uninsured because of too late paid contributions from the past, therefore attitude of achievement. Does such a customer loyalty look like? As a self-employed person, I would not choose this replacement fund again. These are just my experiences. A self-blame for the permanent situation, I do not exclude. All my descendants and my numerous employees I have placed in another box office. I can not fight any more.

s
3 years ago

The Techniker Krankenkasse, with which I have been...

The Techniker Krankenkasse, with which I have been insured for over 35 years, is very good with the benefits! The TKK's contribution department is dishonorable. It promises unbureaucratic help, but it's the least bureaucratic bunch I've ever seen. They either lack the necessary mathematical knowledge or cannot read a tax assessment there. From a pension of 160 euros and about 400 euros rental income = 560 euros including wife, they also want to collect 260.00 euros contribution, although my pension insurance makes the contribution.

Again: The TKK is very good - but the fee calculator is absolute rivets trying to rip the members off. Maybe because they are not familiar with mathematics.
They assume that I would have earned income from a business if I have at least 60% degree of disability, shortness of breath and severe walking difficulties.
Except for the above I have rental income after deducting the necessary costs. I have income from the business! If the "clerk" insists, may I and my wife make a living.

The TKKbbin is generally very good

J
3 years ago

It's a pity

It's a pity
If you really need help you will not be helped and you will only be rejected.

A
3 years ago

It was the best customer support experience ever i...

It was the best customer support experience ever in germany. The guy speaks english very well and answered all our questions patiently. He also printed the forms and lists for us and explained all of them very well. We were happy and satisfied.

C
3 years ago

One star is still too much. Badest health insuranc...

One star is still too much. Badest health insurance in Germany would be better. Not for nothing at trustpoilot a school grade of 6 out of hundreds of reviews. Employees are not familiar with the SGB and their own More

D
3 years ago

TK does not support fathers-to-be at a birth prepa...

TK does not support fathers-to-be at a birth preparation course if the partner is not insured with TK. By contrast, expectant fathers, whose partners are also insured with TK, are supported. What is the difference between favoring men in relation to their partner's insurance status? For the a lot of fathers-to-be there is an advantage (so-called bonus according to TK), for the other amount of fathers-to-be a disadvantage arises on the basis of the increased costs.
Is this an equal treatment of the insured?

My conclusion: As an insured person, I do not feel equal to the services offered.

P
3 years ago

This insurance brings me to absolute despair. Call...

This insurance brings me to absolute despair. Called 5 times, got 5 different answers. The bad thing is that you have no one in front of you to complain to. The other party only consists of hundreds of constantly changing call center agents and you are completely hopeless. Nobody is listening to the request.

K
3 years ago

I have been a member of the TC for more than 20 ye...

I have been a member of the TC for more than 20 years; a long time, one wants to say ... besides, I have experience from the function as a legal volunteer supervisor (at the same TC).
In the beginning and the first 10 years, I could only report good things about TK. At the beginning of the 20s the conditions began to change - unfortunately negative, bureaucracy became more and more: more papers, empty correspondence ... a person is displaced from the center to the periphery ... Even in the style of letters you could notice the changed wind direction. the silence of letters became more artificial, phrase-like! Of course, the health insurance funds work within the framework prescribed by the government, but - every law allows for freedom of interpretation, for special circumstances, special fates ... These freedom, in recent years, does not seem to have been used properly or has not been interpreted to the benefit of patients .. Sad but true - TK members feel abandoned, speak with bitterness: I no longer recognize my health insurance company ..
This time, I will not describe personal experiences, due to lack of space or other reasons. Nevertheless, I could prove my development of the TK described here (and as I suspect - all statutory health insurance) at any time, with concrete examples - to everyone.

E
3 years ago

I wonder why people write about TK in general and ...

I wonder why people write about TK in general and pay sickness benefits here, it's about the office ... well ...
So, the service has unfortunately decreased significantly. As far as possible one is rejected by the "receiving kite". The other day I came half an hour before the end of the consultation, when she said that it would not be worth waiting because you had to wait at least an hour. I waited anyway and it was my turn after a quarter of an hour. The clerks are usually nicer, but they don't always know each other so well.

L
3 years ago

Bad

P
3 years ago

Techniker Krankenkasse is the best health insuranc...

Techniker Krankenkasse is the best health insurance company ever. I've been insured with the Techniker Krankenkasse for over thirty years. I feel in good hands, looked after and advised. I can only recommend the Techniker Krankenkasse.

M
3 years ago

Absolute top class! Great advice and all employees...

Absolute top class! Great advice and all employees can see the advice chronicle on the PC and you don't have to explain everything to each contact again. It also deals with individual issues and that is remarkable for such a large cash register. If the cash register is somewhat unclear, you will be called directly. I'm excited!

M
3 years ago

Today I called the TK under the hotline number 5x ...

Today I called the TK under the hotline number 5x and the technician health insurance prefers to be unreachable! I think that's not possible! Work organization does not seem to be her strength !!

D
3 years ago

I've been trying to switch from TK to Austrian ins...

I've been trying to switch from TK to Austrian insurance for over a month. The TK refused to cooperate and did not allow me to leave the insurance at all. Erred recalls do not take place and my emails are rarely answered. The whole process does not end.

h
3 years ago

The last shop if you have something ...... Our dau...

The last shop if you have something ...... Our daughter has a serious eye disease, already operated on both eyes, and must take eye drops without end. In the month for just under 300 euros ..... and with what involved More

B
3 years ago

like any health insurance company advantages and d...

like any health insurance company advantages and disadvantages. A lot has changed there. However, the TK offers a lot, a wide range of additional services and, with an app and other offers, a very modern appearance.

G
3 years ago

As a faithful year-long premium contributor, my up...

As a faithful year-long premium contributor, my upcoming nasal septum OP was rejected by the Techniker Krankenkasse! I am getting bad for 16 months until there is no more air through my nose. My sense of smell is completely gone. I was hardly ever ill and never had to get any big benefits from the health insurance, but if you need the health insurance, then you have to pay for your own health.
Now the whole thing goes to court ...
My employer employs 3000 people and an internal newspaper is published every month. I will describe my story in our newspaper and show the true face of the Techniker Krankenkasse. I hope many will quit.

S
3 years ago

I urgently advise everyone against switching to th...

I urgently advise everyone against switching to this cash register, if you owe them even one euro and cannot pay the amount immediately due to the current financial situation, you collect the money worse than any debt collection company. They would rather pledge the account and the salary directly than accept any proposed installment. ATTENTION!!!

S
3 years ago

Service leaves a lot to be desired!

Service leaves a lot to be desired!

Member for more than 20 years and the spiral as a service provider is falling.
Inquiries are not processed. Contradictions, even with registered mail with acknowledgment of receipt, are presented as undelivered. The internal processes are not coordinated with each other at all. Lawsuit against this health insurer won and terminated immediately.
Never again TK. Think about it really well if you go to TK. I do not recommend it.

U
3 years ago

My salary payment, which has been due for 5 days, ...

My salary payment, which has been due for 5 days, has still not been paid. From my AG I am used to receive my pay on time. That the TC brings me in trouble while there are no employees. Nobody reacts to my writing. Terrible behaviors.

H
3 years ago

Very long waiting times in the field of customer s...

Very long waiting times in the field of customer service - more than 45 minutes ...
Staff at the front desk (08/12/19 at 12:10) was unfortunately very rude and cheeky, was there alone and very annoyed. Unfortunately I felt uncomfortable and unwanted as a customer of the TK in this branch.

D
3 years ago

Incoming invoices are lost, then the service provi...

Incoming invoices are lost, then the service provider is told that invoices can not be submitted twice. Sure, I'll just throw it in the trash next time. End of the problem. What's going on here is cheating. Here you can counteract only with a criminal complaint. Which is also abandoned. Meanwhile over 2 months are over and no one feels responsible. Worst box office there is. That was the last time I took a patient of the TC. DJ / outpatient care

F
3 years ago

Ok

Techniker Krankenkasse

Techniker Krankenkasse

3.4