Stokes Honda North Reviews

I went to Stokes Honda today to test drive and Accord, and like the pros they are, they were able to put me in a great car! I always think I won t be able to make a purchase and they always find a way to make it happen.

Stoke s Honda rocks!!!

A week ago my son made a huge and important decision about purchasing his very first vehicle. He knew what type of car he wanted. The only thing was that, he wasn't sure if he would get good quality customer service from a salesman. In other words, would they just feed him a bunch of BS just to sell a vehicle. We made our way to Stokes Honda North. What a great choice!! Right then we were greeted with respect and welcome. The salesperson that focused on what my son wanted, not only listened to him but stressed to him the importance of maintaining the vehicle..If any one is looking into purchasing a vehicle, please check out Stokes Honda North and ask for Lindsay Brown. To you Mr. Brown, I really appreciate you to the fullest on selling my son his first car. Thank you, thank you ,thank you.
Mrs. Harley

the customer service was superior. I felt comfortable and confident to do business with them. Came out of a tough situation on the other end satisfied and grateful to have had their help to guide me in making a logical financial decision. Not only the customer service, but there wasn t a lack of understanding. Thank you guys again! Highly recommend

I have purchased 3 vehicles from Stokes Honda North over the years and have enjoyed the friendly, honest, and diligent service provided by my salesman, Andrew Sinsuat, at every visit. If you are ever in need of a new vehicle I would highly recommend visiting Stokes Honda North and requesting Andrew Sinsuat as your salesman.

I had an awesome experience with Samuel Middleton. He was professional and made sure I got the exact vehicle I wanted. My time in the dealership was minimal, which is important to me.

I had a great experience at Stokes Honda. Sean was very helpful and the service department was quick and efficient!

Mr. Middleton was great. He made my car purchase a great experience.

I have been wanting to get back into the Honda family. Well, I finally did today. A 2020 CRV in a beautiful sonic gray pearl. Francis was my salesman and I could not have asked for anyone better. Yomi, AMAZING when it comes to closing the deal. He is thorough and makes sure you understand everything and has an answer to every question. Everyone I came in to contact with today was so friendly. That is why I went back to Honda and will forever be loyal to them. Make sure if u are in the market for a new car, check them out. If u find anything less than satisfactory, they will do what they can to rectify the situation. Thank you Stokes Honda North.

Alex was so awesome made everything real smooth and easy go see Alex

After a year of search we finally decided to go with a new Honda Odyssey.
While looking for a car, a friend referred us to Mrs. Kathleen Reece one of the Stoke Honda's sales consultant. We consider ourselves very fortunate to have met Ms. Reece for many reasons to include,
rather than trying to push a sale, she took her time and explained to us all we needed to know to make an educated decision on our purchase', her attention to details about the Honda Odyssey operation, how to register the vehicle, explaining the registration, financing, and the servicing of our vehicle, to name a few of the extra courtesies Mrs. Reece presented to us.
And it was with this level of trust and confidence she gave to us which helped us decide on our 2019 Odyssey.
After purchasing over 16 cars in the past 40 years, this was the first time that both my wife and I felt extremely satisfied with what we got as Ms. Reece had taught us all we need to know about the vehicle before we purchased it. Her attitude and response to our inquires were unmatched by others we had met before. We actually were very surprised with her level of knowledge about cars, especially with the Honda products. Her honesty was clearly evident by the fact that she did not make up anything , if she was not sure , she would go and get the correct answer for us. Bottom line, we will highly recommend her and Honda North to anyone we encounter who is planning to buy a car.
Her loyalty to Honda products and especially Stokes Honda North is very evident in her conduct. Thanks to Ms Reece, our car buying process went smooth and seamless.

AJ was a personable salesperson and very knowledgeable on his vehicles. Before I knew it I had bought two cars from him without regret. He has stayed in contact with me since my purchases and I certainly will reach out to him when I'm ready to buy any vehicle. Ken Moser

Good Ole Fashion Southern Hospitality. Greatest parts and service in town. You know that you are in the right place when you see how busy they are. Sales staff helped show me where to get my car serviced rather than walk off and ignore me like what happened to me at other New Car Dealers when I said that I was not interested in a new car right now but I am looking for parts. Gentleman got up and walked me to the desk. Parts and service seemed very busy but that did not prevent the parts man and service lady from giving me 100% of their attention.
34 years in a business where I had a similar job dealing with the public, I know what pressure it can be trying to provide that level of service when business is busy as Stokes was, so I tend to disregard the negative comments, although few, for the most part. Some people are just never going to be happy. I saw that staff treat everyone just like I was treated. That doesn't just happen. It is the culture and atmosphere. I'm pretty sure those negative Nancys are never satisfied or feel like someone owes them something. I owe Stokes Honda for making me feel like I was the only customer there and it just plain old made my day!

I was in a bad situation last week when the engine blew on my GMC and Yomi went above and beyond to get me in a new pilot

Great experience at Stokes Honda. Personal, knowledgeable sales rep in Francis; exactly the CRV I was looking for; painless negotiation and final agreed price. Fastest car deal I ve ever made and I ve made a few.
Highly recommended.

Andre did a great job getting me in the car I wanted and making sure everything he said would be done did indeed get done.

Thank You Nate Parker for your patience, professionalism and time showing me your investory even though I couldn't Make up my mind but thanks to you I WILL BE BACK !! Sending a couple your way .

Stokes Honda is a ripe off,they say there saving you money,,but they are all scames,want recommend Stokes Honda to no one.

I visited Stokes Honda on Saturday and I had the pleasure to work with Lonnell Banks! He was such a great salesman. He took the time to explain everything to me about trading in my car and answered all my questions and concerns. He was also extremely patient and kind ( being that I can be picky when it comes to car features and color). He took the time to show me all the colors that the car came in and features for each model. I got to test drive a few cars which is always fun!! When you stop by Stokes Honda ask for Lonnell Banks you will have an amazing experience working with him like I did and my family as well. Thank you so much Lonnell for everything!!!

Great Experience! I highly recommend you ask for Mr. Ravenell (Jerome) if you go! He was so helpful and informative and patient!!

This is the only place I could find to service my handicap conversion van and I couldn't be happier. Courteous and friendly staff and very fast service. Highly recommended

Great experience! Love my new pilot. Thank you YaYa for your help! #askforyaya

Please ask for Andrew Edmondson. Great customer service and very Knowledgeable!

We have purchased multiple Honda s because Lyndon Wright is the Best! Professional, Personable and Knowledgeable! Referring my sphere of influence to HONDA is easy because Lyndon Wright is the BEST!!!

They screwed a front license plate holder directly into my front bumper and did it crooked. I did not want that but can't take it off because I have two crooked open holes in my 2019 vehicle bumper. If I knew they screwed directly into the plastic I would not have bought this vehicle at this dealer. I didn't want holes or front license plate but it looks like I'm stuck with both. Disappointing.

i had a very pleasant experience working with Joe Stephens in deciding which model of car would suit my needs and budget.Joe was very knowledgeable and answered all my questions.i wish all sales people conducted themselves like him he was a pleasure to work with.

Alex is the best. He sells me a new car every year I look for him every time I come for service

Very nice people, but I had to wait two weeks to get an appointment for the oil change that I had paid for the service plan to get!

Great customer and definitely willing to work with you on deals. Aj was a fantastic sales person. Highly recommended getting a car from here

Sales person, Breanna Killoy, is top notch! Very knowledgeable and helpful. Will return to Stokes North when looking for my next vehicle.

My experience with Samuel Middleton he is great and the best salesperson!!

Jibran Serrano with Stokes Honda North was knowledgeable and patient. He sold us an F150, and it was a seamless purchase. We did not get a Honda, but we got exceptional customer service and competitive pricing. Thanks PJ!

Please by all means pay attention to the ratings here. We came to this dealership after talking to an "online sales rep" that said the car we were looking for had literally just rolled off the truck for delivery the day before. We arrive to no car.... (Strike one) So the salesman (who openly could care less about what we want which by the way is OUR CHOICE) tries to convince us in the most aggressive sales tactics imaginable that we want a different model (Strike two). Once we show that we will not be drug around the lot all night we go inside to talk to a "sales manager" with a flippant attitude that we will nickname Jamaica. He literally said he has no idea of what we were asking for, don't have what we are looking for, don't know when they would get it, wont cut any deals, and could care less about what we wanted. (STRIKE THREE) We LITERALLY walked out and bought a Honda at a competing Honda dealership THAT NIGHT!! SICKENING!! STRONG AGGRESSIVE SALES TACTICS. DON'T CARE THAT IT IS YOUR CHOICE. STAY AWAY!!

Benni is a great person to deal with. Great listener, and pays great attention to your needs. Highly recommend.

Very nice people. Went out of their way to show us different options. I will definitely be buying from them again!

The sales was good no pressure. We were looking at a 2012 Jeep Compass. Before we went in we looked on the internet and saw what we wanted. We also knew we could afford it. I had looked at them and test drove one, so we knew what we wanted. That was good for us because I knew more about it than the salesman did. The buying process was good and easy. I had thought these guys were good and took care of their customers. I even told the salesman that we would be back to buy from them again. Well, I was wrong and will not buy from here again! If I could I would give them less of a rating in service if I could. This is where they lost me and sure loose most people. When we dropped it off for the detail it was dirtier when we picked it up than when we dropped it off. I also had a question to see if I could get a clip replaced for the molding on the front door(not expensive). after talking to sales manager and my sales person I have not heard anything from them. That has been around two weeks. When I talked to the manager it was like I was asking for a huge repair. Any way needless to say I will go to jeep for anything that is not covered by my warranty. I am sure they would want my business.

Two months ago I bought my Honda CR-V and I was on the fence at first but Richard French at Stokes Honda did an awesome job making me feel comfortable. I absolutely love my new car! #thanksRich

We were visiting friends from out of town and ended up with a flat tire. The service staff was incredibly friendly and went out of their way to help us.

Francis is fabulous and super easy to work with. Always positive and compassionate. I've purchased two Honda crv in the past six months and walked away proud each time.

Beautiful waiting area. Good service (worked with Roberto. He's a good guy) but Dirty cars. I read a previous review that said they bought a dirty car. I'd call this a pattern and say that you should haggle a couple hundred dollars off so you can get your vehicle detailed.

Lonnell Banks was an awesome salesman very knowledgeable and I was able to come home in my dream car due to his hard work and expertise.

Candace with Stokes Honda is very friendly and professional. I appreciated her sense of humor when she called me and her responsiveness to text messages. I look forward to working with her directly in the future.

oil pressure switch for 1995 honda civic, stokes quote was over $70 bucks, REALLY!!!!. Hendrix was $30. I had it shipped from Bell Honda in AZ for $24.95, including shipping to Charleston, S.C. Stokes is not a consideration for me EVER, and i own 2 Hondas.2 Camrys, and an altima.

Probably the best car-buying experience I have had. This was the 5th car we've bought from Stokes. Our salesman was Mark McMahon. Ask for him - he is low key and totally first-rate.

Had a great car buying experience with Alex at stokes Honda North! Awesome dealership!

I went into stokes Honda looking for a car to go to college with. Breanna was the first person I saw and she had the answer to pretty much every question I had! And if she didn t have the answer she found out the answer. So if you want a great experience buying a car go see Breanna. She ll do everything she can to make sure you leave happy!

I have had great experience with this dealership since I moved in the area. Haven't had any issues yet.

Purchasing my car from Stokes Honda was one of the best dealerships I ve ever dealt with. My salesperson, Alex Stevens, was very accommodating and patient. I appreciated how he answered my questions and never seemed annoyed by my uncertainty. He listened to what I wanted and made it happen. Hopefully he will be there when I m ready for my next purchase!

Michelle Leigh of Honda on Rivers Ave North Charleston SC is an Angel in disguise! She did not come off as a car sales woman, she showed that her interest aligns with what works best for the customer. Her impeccable knowledge of cars and financing were impressive to me. She gave me guidance and direction on what would work for me. I would definitely recommend her to anyone who is looking to purchase a vehicle with Honda.

It was a completely wonderful experience at Stokes Honda. The sales person Matt Wight was the best part of the experience. He was very patient and helpful with all of my questions about my 2017 honda accord hybrid. He made the whole experience smooth and pain free. Never did any type of pressure sales.

Team Foster were very helpful in our purchase of a beautiful 2017 Honda Accord. Thank you Stokes Honda North!

Go see Lyndon WRIGHT hes awesome always got time for those he serve.

I went to stokes Honda to purchase an Acura tlx and shopped there for two weeks worked with yaya got an amazing deal and super clean car for better then I expected my place to go from now on super nice guy :)

Amy Buck, John Mindler and Cleve Mize were all wonderful during our last service visit. It was a tough situation and the whole team handled everything with professionalism and thoroughness that are hallmarks of the service team at Stokes Honda North. All of our questions were answered and every concern was addressed to our complete satisfaction. It's no surprise that once again, the Stokes Honda North team exceeded my expectations! Thanks again to a great team :-)

Aj at Stokes Honda was awesome and very helpful with finding me the perfect car highly recommended to go see aj at Stokes Honda for the perfect car for you

David Rustin, is doing a great job with his customers and their needs. He really makes you feel like you are part of the Stokes Honda family.

Thanks so much for the attention to us and my family! We didn t expect to run into someone as helpful as Justin, but glad we did! This has become a Stokes family no doubt!

This was the smoothest sale. The salesman was excellent

My buying experience at Stokes Honda with Jibran PJ was so far above my last couple of encounters with other local dealerships! If you are looking for fair price, fast, knowledgeable and very honest service then he s your guy! Head over there and drop him a visit, even if you re just shopping around for a car, he won t disappoint you!

Go see Alex great salesmen and great car buying experience

Awesome service!! They take such good care of me when I visit, and they do awesome work on my vehicle when it is needed.

If you are in the market for a Honda, go see Donte Barr at Stokes Honda and he will take care of you. Get staff!

we have had several repairs and just new parts because it is time for my 2002 Beauty...This week we had the clutch replaced. She feels brand new. Customer service is as professional as I would expect being in Customer Service myself. Thank you for a job well done
Janet Martineau

When we left the house Saturday afternoon, we had a plan. We had a set monthly amount that we were not going to budge on. We were firm!!! By the time we left that evening, we had 2016 Honda Odyssey with all of the bells and whistles with only 65,000 miles on it. Did we go over our budget? OF COURSE WE DID! But it was worth it. The finance department worked with us until we were all winners. Our sales associate was tom, I think. I m horrible with names. We drove a few different vehicles but none satisfied like the odyssey did. If it weren t for the kids we would have gotten a pilot. Those were really nice. But didn t make sense for our needs. While we were in the back and forth portion of the ordeal, miss Jenkins, the customer service rep, came over and checked on us. She was really kind. Oh, final thought, bring change with you because the ATM portion of the snack machine is broken. My husband had to walk across the street to circle K to get our son a snack. We were there for a good 6-7 hours.

Bought my 2016 Civic from Alicia Scheeler. Great service and prices

I m excited about being back at stokes honda..

Come buy a honda from Wanda !!!

Mrs. Jenkins made our day so pleasurable. She is one of the sweetest ladies I ve meet since my grandma. I loved talking with her today.

Jerome R. Was super nice and very helpful !! 5 stars

Yaya was awesome! He has excellent customer service, my husband and I were in and out with the perfect car for us! Thanks again for all your hard work!!

I would like to thank CHELSEA COKER AND STOKES HONDA for helping me pick my NEW CRV it has been at least 20 years since l last brought my last CRV which i loved but it was time for a newer up dated car The patient Chelsea has with her customers was the best, making sure i was satisfied getting to know the new technology in a car for me. I was so afraid!!!! She did not leave my side and i got the car i love!!!
CHELSEA KEEP DOING WHAT YOU DO!!! YOU ARE THE BEST !!!!!

I have dealt with Kathleen Fletcher several times. She is extremely positive and friendly . I have sent several of my friends to her and their response has been the same. I will continue to due business with her.

My husband and I visited Stokes Honda on rivers to trade in our lease we were a little skeptical about going back to Stokes after the unpleasant experience we had in 2017, we made the decision to try again. We worked with salesman Francis Sinsuat who was not only pleasant to deal with but had a wonderful personality and knew his cars. We were very pleased with the service he provided and he went above and beyond to help makes this visit a much better experience. I will definately be requesting him in the future.
Kudos to Francis Sinsuat and his excellent customer service.

Quite possibly the worst customer experience I've ever had. If you want to feel devalued and disrespected please go to stokes Honda on rivers. Was ready and willing to spend my money there until they started to talking to me. I will go out of my way to never go there again and tell anyone that asks to avoid it like the plague.

If you are looking for Outstanding Customer Service .. Michelle Grooms is your girl. Michelle is friendly, knowledgeable and always goes the extra mile. Way to go Stokes Honda for having her on your team!

I knew what I wanted when I arrived and Michelle was was the best. I was in and out driving my new car in no time!

Our sales lady, Katleen, was absolutely an amazing sales lady ,helping us with our purchase of our new Honda Passport. She stayed late with us showing us all the features to operate our technology on our new Honda Passport. Even told us at anytime we needed her to call her anytime to help us. The finance man, Prince was amazing and so awesome working with us with the financing. We give both of them a 10++++++++++. Joe Dettery the store Manager is a caring amazing man. We have been with Stokes Honda for over 35 years, since our first Honda Accord in 1985. Never will leave them. Service Department is awesome. We give stokes Honda 10+++. Mrs Jenkins was extra amazing. Always checking to see if we needed anything. The coke was so refreshing. Thanks Mrs Jenkins for your help and a friendly smiling welcome. We loved speaking with you and making our day so pleasurable. 10+++. See you s on our service day. The Hoppers.

Michelle and Prince were great to deal with with. Looking forward to driving my new Ridgeline.

Steve Hester is the best salesman ever! I will be recommending alot of people to work with Steve!

Justin Young is a true asset! Thanks for everything!!!

Great customer service and nice friendly staff!! Very helpful and they even follow up after your services to see if you were satisfied or not!

Justin worked so hard to get us this deal. We are so thankful for everything he did. And a extra thanks to Andrew for helping us get off the lot with our new car.